Guest Experience ​​​​​​​Assistant Manager - Hospitality

Our Client operates within the hospitality and entertainment sector, forming part of a well-established group with a strong presence across retail, food & beverage, and hotel operations in Malta. The Business manages a diverse portfolio including a four-star hotel, premium hospitality venues, and internationally recognised brands, delivering high-quality guest experiences in a vibrant and fast-paced environment. With a clear focus on service excellence, innovation, and continuous improvement, the Company is committed to creating memorable experiences for both local and international guests.

Role Overview

In partnership with our Client, Heroix is seeking an experienced and service-driven Guest Experience Assistant Manager to join a dynamic Front Office Team. This role is ideal for a hospitality professional who thrives in guest-facing environments and is passionate about delivering exceptional service. The successful candidate will act as a key liaison between guests and internal departments, ensuring seamless service delivery while enhancing overall guest satisfaction and loyalty.