Head of Clinical Services

Key Responsibilities

• Clinical Care Management: Ensure the consistent delivery of safe, respectful, and individualised care while promoting the dignity, comfort, and wellbeing of all residents.
• Clinical Governance: Develop, review, implement, and monitor clinical procedures, protocols, and standards to ensure effective practices are followed across the clinical team.
• Team Leadership: Manage the recruitment, onboarding, training, supervision, and ongoing development of clinical staff while fostering a positive and accountable working environment.
• Quality and Compliance: Maintain high standards of clinical practice by ensuring adherence to healthcare regulations, health and safety requirements, medication management procedures, and good governance principles.
• Resident Care Coordination: Oversee the maintenance of accurate clinical documentation, incident reporting, care planning, and coordination of healthcare services, including medical appointments, laboratory services, and specialist consultations.
• Operational Management: Manage clinical resources, budgets, and stock levels effectively, ensuring operational efficiency and value for money within the Residence.
• Multidisciplinary Collaboration: Coordinate with doctors, allied healthcare professionals, internal departments, external service providers, and community organisations to support a comprehensive care approach.
• Family and Stakeholder Communication: Maintain professional relationships with residents’ relatives, government entities, healthcare partners, and other relevant stakeholders, providing guidance, information, and support when required.
• Pharmacy and Medication Oversight: Manage medication-related processes, including the administration of government-supported schemes, coordination with pharmacy providers, and appropriate handling of clinical supplies.
• Resident Activities and Wellbeing: Support the planning and organisation of active ageing initiatives and activities that enhance residents’ quality of life and overall wellbeing.
• Leadership Support: Provide operational support to senior management and deputise for line superiors when required, including participation in an on-call rota where applicable.

Qualifications, Skills, and Attributes

• ​​​​Education: Bachelor’s or Master’s degree in Nursing, Medicine, Healthcare Administration, or a related clinical field.
• Professional Registration: Active registration with the relevant national healthcare regulatory body.
• Experience: Proven experience within a clinical leadership or senior nursing management position, preferably within elderly care, residential care, or a similar healthcare environment.
• Language Skills: An excellent command of English is required to succeed in this role. Proficiency in Maltese would be an asset.
• Communication Skills: Strong verbal and written communication abilities, with the confidence to engage effectively with residents, families, healthcare professionals, and external stakeholders.
• Interpersonal Skills: A compassionate and approachable leader with the ability to build trust, encourage teamwork, and maintain positive relationships with residents and colleagues.
• Technical Skills: Strong knowledge of clinical procedures, healthcare standards, medication management, documentation requirements, and regulatory compliance within a care setting.
• Organisation: Excellent organisational and coordination skills, with the ability to manage multiple priorities, oversee complex care arrangements, and ensure efficient service delivery.
• Self-Motivated: A proactive and dependable professional who demonstrates initiative, accountability, and commitment to continuous improvement.
• Problem-Solving: Ability to assess challenges, make sound decisions, and implement effective solutions while maintaining a resident-centred approach.

What's on Offer

• Compensation: A competitive remuneration package will be offered to the selected candidate, reflecting the responsibilities and seniority of the position.
• Working Hours: Working hours and any applicable flexibility arrangements will be discussed during the recruitment process.
• Other Benefits: Additional benefits and employment conditions will be communicated during the recruitment process.
• Career Development: The opportunity to take on a key leadership position within a respected healthcare environment, with the ability to contribute to service development and enhance the quality of care provided to residents.