Operations Officer

Operations Officer
Salary: €32,000 to €35,000

About Our Client

Our Client operates within the landscaping, maintenance, and site management sector, delivering high-quality outcomes through structured development and sustainable practices.

Role Overview

The Operations Officer will oversee the intake, assessment, and management of applications in line with regulatory requirements and internal procedures. This role involves coordinating operational activities, inspections, and compliance follow-ups across various stakeholders, ensuring accuracy and efficiency throughout the process.

Key Responsibilities

• Application Management: Handle application intake, verify eligibility, and communicate with applicants while adhering to scheme rules and timelines.
• Operational Coordination: Schedule and coordinate inspections, site visits, and operational activities with inspectorate teams, suppliers, and other stakeholders.
• Compliance Oversight: Track compliance milestones, manage evidence submissions, and ensure regulatory and procedural adherence across all projects.
• Record Keeping: Maintain accurate records and files, ensuring consistency and attention to detail in all documentation.
• Issue Resolution: Identify operational challenges and implement solutions to maintain smooth delivery of services and programme objectives.

Qualifications, Skills, and Attributes

• Education: Degree at MQF Level 6 in Public Administration, EU Funds, Environmental Studies, Environmental Management, Business, or a related discipline.
• Experience: Minimum of 3 years’ experience in application processing, grant schemes, or regulatory programmes.
• Language Skills: Excellent command of both Maltese and English is required to succeed in this role.
• Communication Skills: Strong written and verbal communication abilities for liaising with applicants, teams, and external partners.
• Interpersonal Skills: Collaborative approach with the ability to build effective working relationships with diverse stakeholders.
• Technical Skills: Proficiency in document verification, evidence management, and operational coordination tools.
• Organisation: Strong organisational and planning capabilities to manage multiple tasks and timelines efficiently.
• Self-Motivated: Ability to take initiative and work independently with minimal supervision.
• Problem-Solving: Aptitude for identifying issues and implementing practical solutions in operational settings.

What's on Offer

• Compensation: A competitive base salary with a year-on-year increase.
• Performance Bonus: Annual bonus based on achieving KPIs.
• Other Benefits: Opportunities for professional growth and development within a dynamic and expanding organisation.
• Career Development: Structured progression routes with promotion opportunities for high-performing individuals.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid and constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep sessions prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
• Long Term: Gain insights into the role and company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

Heroix - Rise to New Heights

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