
Centrecom Ltd
Centrecom brings together a professional team of personnel that have one sole objective: to deliver service excellence to our client partners and their customers.
A key factor that makes our Centres of Excellence a success is our solid infrastructure, and this includes our investments in innovative solutions, our technology, our skilled workforce, as well as our strong quality assurance regime.

Maltese Call Centre Agents
We have this opportunity here at Centrecom where you can work Monday to Friday.
You will join our team and will be part of a fun & friendly environment where your skills and growth are valued.
We are looking for candidates who are seeking their first employment, or are looking for a change in their position.
What will you get:
-
Work-Life Balance
-
Other perks: casual environment, canteen, monthly team events
-
Room to grow and a team that actually offers support
Main tasks and responsibilities
- Saving the Day: You’ll be the first line of defense when our customers need help. Whether it's a question, an issue, or a moment of confusion, you’ll swoop in with your superpowers to make everything right.
- Listening Like a Pro: You'll be a customer’s favorite person because you truly listen. Whether they’re excited, frustrated, or just need a little guidance, you’ll offer a warm, welcoming experience every time.
- Customer Happiness Champion: You'll turn every interaction into a celebration of joy. No question is too small, no issue too big for you to handle with grace and a smile.
Educational and skill requirements
- Languages: Fluency in both Maltese & English is mandatory.
- Communication Skills: You speak clearly, write like a pro, and know exactly how to make things sound friendly and approachable, whether on the phone, via email, or chat.
- Team Spirit: You’re a team player who loves to collaborate and share ideas. You thrive in a supportive and inclusive environment where every voice is heard
- Customer Service Tips: Previous work experience in similar roles will be considered an asset. Training will be provided to all candidates.
- Technical Skills: Familiar with Microsoft Office programs such as Excel and Word
Job benefits
- Health insurance
- Mobile schemes
- Gym packages included
- In-house canteen serving healthy food
- Monthly events
- Free on-site parking
- Staff discounts in over 50 businesses
Advertisement published27. May 2026
Application deadline25. June 2026
Language skills
Maltese
EnglishLocation
Il-Mosta, Malta
Type of work
Skills
Microsoft ExcelMicrosoft WordPhone communicationEmail communicationCustomer service
Suitable for
Work environment
Professions
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