Centrecom Limited in Malta is currently looking to recruit a Rostering Assistant (Maltese Speaking) to join their team on a full-time basis.
The Rostering Assistant will provide administrative and clerical support to the Rostering Specialists by handling routine communications, data entry, and record keeping related to rostering operations. The role contributes to the smooth and efficient functioning of the rostering service by ensuring information is accurately captured, documented, and processed in a timely manner.
This position operates in a fast-paced environment and requires a high level of accuracy, organisation, and customer service when dealing with employees and internal stakeholders.

Centrecom brings together a professional team of personnel that have one sole objective: to deliver service excellence to our client partners and their customers.

A key factor that makes our Centres of Excellence a success is our solid infrastructure, and this includes our investments in innovative solutions, our technology, our skilled workforce, as well as our strong quality assurance regime.

501-1000

Centrecom Ltd

<ul>
<li>Answer incoming calls related to rosters, replacements, and general rostering enquiries</li>
<li>Log and record roster-related queries and requests.</li>
<li>Acknowledge receipt of requests and forward cases to the Rostering Specialist or Team leader where approval or validation is required.</li>
<li>Follow up with employees to obtain missing or incomplete information (e.g., dates, shift type, reason).</li>
<li>Populate roster templates using instructions and guidance provided by the Rostering Specialist and Team leader.</li>
<li>Save, organise, and file daily and two-week rosters in the designated folders.</li>
<li>Record sick leave and absence notifications in the relevant trackers.</li>
<li>Carry out general administrative duties in support of the rostering function.</li>
<li>Perform any other duties reasonably assigned by management from time to time.</li>
</ul>

Main tasks and responsibilities

<ul>
<li>Available to work on shift basis (2in-2out), including weekends.</li>
<li data-block="true" data-editor="b1b2r" data-offset-key="bjg83-0-0">Knowledge of the Maltese language is essential</li>
<li data-block="true" data-editor="b1b2r" data-offset-key="4eenl-0-0">Fluency in English is required as well</li>
<li data-block="true" data-editor="b1b2r" data-offset-key="f71uv-0-0">Basic Excel Skills</li>
<li data-block="true" data-editor="b1b2r" data-offset-key="90mp4-0-0">Excellent written and verbal communication skills</li>
<li data-block="true" data-editor="b1b2r" data-offset-key="2n4fs-0-0">Ability to discuss and resolve problems with other members of the team</li>
</ul>

Educational and skill requirements

Job benefits


Centrecom Limited in Malta is currently looking to recruit a Rostering Assistant (Maltese Speaking) to join their team on a full-time basis.

The Rostering Assistant will provide administrative and clerical support to the Rostering Specialists by handling routine communications, data entry, and record keeping related to rostering operations. The role contributes to the smooth and efficient functioning of the rostering service by ensuring information is accurately captured, documented, and processed in a timely manner.

This position operates in a fast-paced environment and requires a high level of accuracy, organisation, and customer service when dealing with employees and internal stakeholders.

Risk-taking

General

Quick learner

Positivity

Microsoft Excel

Applications

Phone communication

Email communication

Team work

Planning

Punctual

Flexibility

Working under pressure

Customer service

Patience

Active

Rostering Assistant (Maltese Speaking)

Who We Are: We&rsquo;re a team of dreamers, problem-solvers, and all-around good vibes spreaders. We believe that customer support isn&rsquo;t just about solving problems&mdash;it&rsquo;s about creating memorable experiences. If you're someone who thrives on helping others, enjoys turning a frown upside down, and has a knack for making complex things simple, then this is the job for you! 
What we offer:
<ul>
<li data-start="463" data-end="507">A supportive, friendly work environment</li>
<li data-start="508" data-end="546">Full training to help you succeed&nbsp;</li>
<li data-start="547" data-end="599">Opportunities for career growth and advancement</li>
<li data-start="600" data-end="632">Fun team events and rewards&nbsp;</li>
</ul>


Who We Are: 

We’re a team of dreamers, problem-solvers, and all-around good vibes spreaders. We believe that customer support isn’t just about solving problems—it’s about creating memorable experiences. If you're someone who thrives on helping others, enjoys turning a frown upside down, and has a knack for making complex things simple, then this is the job for you!



What we offer:


 - A supportive, friendly work environment

 - Full training to help you succeed


 - Opportunities for career growth and advancement

 - Fun team events and rewards


Why You’ll Love It Here:


 - 

Growth Opportunities: We believe in promoting from within and offering chances to develop new skills. You’ll never be stuck in one place here!


 - 

A Fun, Supportive Team: We laugh, we learn, we grow, and we always have each other's backs.


 - 

Feeling Appreciated: You’ll get all the love for your hard work—because we truly value the role you play in making our customers happy!



Customer Care Hereos 

Centrecom takes pride in being the Centre of Excellence providing value to our client's business by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services
We are currently recruiting Agents to work from different locations across Malta's North, Central, and&nbsp;South regions. These Agents will be rostered within their regions and will have the opportunity to work remotely when they are not needed to replace other Agents. This will be offered after the probation period of 6months. 
This position is based on either 40 hours per week and rostered between Monday and Saturday.&nbsp;


Centrecom takes pride in being the Centre of Excellence providing value to our client's business by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services

We are currently recruiting Agents to work from different locations across Malta's North, Central, and
South regions. These Agents will be rostered within their regions and will have the opportunity to work remotely when they are not needed to replace other Agents. This will be offered after the probation period of 6months.



This position is based on either 40 hours per week and rostered between Monday and Saturday.


Front Desk Representative (Replacement)

About us
Centrecom is a trusted leader in the Business Process Outsourcing (BPO), offering various services worldwide. With a global footprint such as Malta, Fiji, and Australia, we partner with businesses and offer solutions to enhance their customer care experiences from handling inbound and outbound customer support to running a multilingual contact centre that take care of questions and tech support.
We are looking for candidates to join our team on a new venture with one of our existing clients. If you are someone passionate about customer care, and interested in a front desk position, this might be a good fit for you.
Whether you live in the South of Malta or North, we have the right location for you. 
About the TEAM
We&rsquo;re a team of dreamers, problem-solvers, and all-around good vibes spreaders.
We believe that customer support isn&rsquo;t just about solving problems&mdash;it&rsquo;s about creating memorable experiences. If you're someone who thrives on helping others, enjoys turning a frown upside down, and has a knack for making complex things simple, then this is the job for you!


About us

Centrecom is a trusted leader in the Business Process Outsourcing (BPO), offering various services worldwide. With a global footprint such as Malta, Fiji, and Australia, we partner with businesses and offer solutions to enhance their customer care experiences from handling inbound and outbound customer support to running a multilingual contact centre that take care of questions and tech support.

We are looking for candidates to join our team on a new venture with one of our existing clients. If you are someone passionate about customer care, and interested in a front desk position, this might be a good fit for you.

Whether you live in the South of Malta or North, we have the right location for you.



About the TEAM

We’re a team of dreamers, problem-solvers, and all-around good vibes spreaders.

We believe that customer support isn’t just about solving problems—it’s about creating memorable experiences. If you're someone who thrives on helping others, enjoys turning a frown upside down, and has a knack for making complex things simple, then this is the job for you!
We also OFFER


 - Health insurance

 - Mobile schemes

 - Gym packages included

 - In-house canteen serving healthy food

 - Monthly events

 - Staff discounts in over 50 businesses


Front Desk Representative (North, Malta)

Are you looking for a stable, structured workweek with your weekends free?
We have this opportunity here at Centrecom. You will join our team and will be part of a fun &amp; friendly environment where your skills and growth are valued.
We are looking for candidates who are seeking their first employment, or are looking for a change in their position.&nbsp;
If this is you, keep on reading! 
What will you get:
<ul>
<li data-start="1077" data-end="1114">
A Monday to Friday Roster
</li>
<li data-start="1115" data-end="1151">
Weekends 100% yours, always
</li>
<li data-start="1152" data-end="1226">
Other perks: casual environment, canteen, monthly team events
</li>
<li data-start="1227" data-end="1280">
Room to grow and a team that actually offers support
</li>
</ul>


Are you looking for a stable, structured workweek with your weekends free?

We have this opportunity here at Centrecom. You will join our team and will be part of a fun &amp; friendly environment where your skills and growth are valued.

We are looking for candidates who are seeking their first employment, or are looking for a change in their position.


If this is you, keep on reading!



What will you get:


 - 

A Monday to Friday Roster


 - 

Weekends 100% yours, always


 - 

Other perks: casual environment, canteen, monthly team events


 - 

Room to grow and a team that actually offers support


We have roles starting from 17th October, do not miss your chance!