Call Centre Heroes

• Saving the Day: You’ll be the first line of defense when our customers need help. Whether it's a question, an issue, or a moment of confusion, you’ll swoop in with your superpowers to make everything right.
• Listening Like a Pro: You'll be a customer’s favorite person because you truly listen. Whether they’re excited, frustrated, or just need a little guidance, you’ll offer a warm, welcoming experience every time.
• Customer Happiness Champion: You'll turn every interaction into a celebration of joy. No question is too small, no issue too big for you to handle with grace and a smile.

• Languages: Fluency in both Maltese and English is mandatory
• Communication Skills: You speak clearly, write like a pro, and know exactly how to make things sound friendly and approachable, whether on the phone, via email, or chat.
• Team Spirit: You’re a team player who loves to collaborate and share ideas. You thrive in a supportive and inclusive environment where every voice is heard
• Customer Service Tips: Previous work experience in similar roles will be considered an asset. Training will be provided to all candidates.
• Technical Skills: Familiar with Microsoft Office programs such as Excel and Word.

We offer various opportunities to those who are looking for stability and career growth.  All employees are rewarded with incentives and bonuses throughout the year and they have the possibility to be part of a development program to broaden their careers.

What else we offer:

• Health insurance
• Language Bonus on certain markets
• Mobile schemes
• Gym packages included
• In-house canteen serving healthy food
• Monthly events
• Free on-site parking
• Staff discounts in over 50 businesses