Farsons Direct

Farsonsdirect is the Group's food and beverage retail outlet located adjacent to the Farsons Brewery in Mriehel. Offering the Group's complete range of beverages and an assortment of quality foods and snacks, Farsonsdirect is well positioned to meet the needs of customers who are looking for choice, convenience and value in their shopping. With a unique beverage offering of the finest wines and spirits, specialist beers, non-alcoholic mixers and carbonated beverages, Farsonsdirect also organises frequent tasting sessions for its clientele within a dedicated temperature controlled sampling area.

About

Farsonsdirect Officer

Reporting to the Farsonsdirect Manager, the Farsonsdirect Officer provides administrative and sales support to ensure the smooth day-to-day running of the Farsons Direct shop while delivering an excellent customer experience.

Main tasks and responsibilities

Reconcile all cash points accurately at the end of each day.
Process invoices and credit notes accurately and on time.
Review and update price changes within the system.
Respond to customer queries and process orders efficiently.
Communicate with customers via email and phone regarding orders and general enquiries.
Issue customer statements and maintain accurate documentation.

Educational and skill requirements

What we're looking for:

Strong administrative and organisational skills.
Excellent communication and customer service skills.
Good attention to detail and accuracy.
Proficient in Microsoft Office applications.
Previous experience in an administrative, retail or customer service role will be considered an asset.

If you're customer-focused, organised, and enjoy working in a fast-paced environment, we'd love to hear from you!

Advertisement published6. August 2026

Application deadline17. September 2026

Language skills

No specific language requirements

Location

Mdina Rd, Mdina, Malta

Type of work

Skills