Analyst (Investments & CASPS)

About the Function:

Conduct Supervision is responsible for the setting up and implementation of the regulatory framework aiming to secure appropriate consumer protection in operations of licence holders in the financial services industry in order to ensure that clients of financial services are treated fairly, honestly, and professionally by regulated entities. The team also enacts a pre-emptive supervisory regime which addresses potential or emerging risks for financial services consumers, together with an operational regime to strengthen the responsibilities of regulated persons in treating customers fairly.

Conduct Supervision is a cross-sectorial function covering under its remit supervision in conduct of banking, insurance and pensions, investments, and funds.

About the Role:

• Reporting to the Manager within Conduct Supervision, you will be expected to carry out the following tasks:
• Participate in onsite inspections and supervisory meetings with a view to assess the license holder's compliance with the applicable conduct of business rules.
• Participate in thematic reviews.
• Review the soundness of quantitative disclosures made to consumers as part of regulatory requirements.
• Reply to queries from license holders relating to conduct matters which arise on a day-to-day basis.
• Represent the MFSA in engagement with internal and external stakeholders.
• Assist in work related to the monitoring of reporting obligations of license holders.
• Assist in preparation of replies with regards to EU/ESMA questionnaires.
• Systematically assess business operations and strategy of license holders to ensure that consumers' interests are at the heart of the way the business is operating.
• Work closely with the Financial Promotion and Risk Assessment team, tasked with analyzing emerging risks and trends in the operation of regulated persons.
• Exercise supervisory judgement in handling cases, challenging license holders on consumer protection issues and ensure that such issues are dealt with expeditiously.
• Provide presentations on matters related to conduct supervision in the context of investment services to license holders during webinars or other engagements with the industry.
• Undertake any other tasks as delegated by senior management in line with the exigencies of the Conduct Supervisory Unit and the Authority.

About You:

We are looking for candidates with solid academic background which may be considered as relevant to this post. The role calls for an academic qualification in a relevant field of study at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.

You will also possess a minimum of three (3) years working experience in the area of financial services, preferably investment services.

If you do not have the necessary academic or professional qualifications but you have at least seven (7) years working experience within a compliance or an investigative and/or analytical environment, we would still be interested in speaking with you.

Skills and competencies:

• Strong knowledge of conduct of business regulation, investor and consumer protection frameworks, EU financial services legislation, and supervisory practices applicable to investment services and other regulated activities.
• Proven ability to assess licence holders' compliance through onsite inspections, thematic reviews, and supervisory engagements, respond effectively to regulatory queries, and contribute to EU-level supervisory exercises and questionnaires coordinated with the European Securities and Markets Authority (ESMA).
• Analytical, risk-focused, and detail-oriented, with the ability to assess quantitative disclosures, evaluate business models and strategies, identify emerging conduct risks, and exercise sound supervisory judgement.
• High level of integrity, objectivity, and professionalism, with strong communication skills and the confidence to challenge licence holders on consumer protection matters and represent the Malta Financial Services Authority (MFSA) in engagements with internal and external stakeholders.