Senior Support Officer

About the Function

The FinTech Supervision function is responsible for the authorisation and supervision of entities operating under the Markets in Crypto-Assets Regulation (MiCA) and the Financial Institutions Act. The function also acts as the Authority’s centre of expertise on digital finance and FinTech-related supervisory and policy matters. The function also works closely with internal stakeholders, national competent authorities and European institutions to ensure consistent, effective and forward-looking supervision in a rapidly evolving digital finance environment.

About the Role

We are looking for a motivated and detail-oriented Senior Support Officer to support the Authorisations team within the Fintech Supervision Function.

Within this role you will carry out the following duties:

• Assist the team in maintaining accurate and up-to-date records based on data collected through applications.
• Support the Fintech team in maintaining digital documentation and ensuring records are stored according to the appropriate structures and naming conventions.
• Provide support for activities related to the processes undertaken by the Fintech team, as directed.
• Communicate with internal and external stakeholders as required.
• Undertake additional tasks as necessary to meet operational requirements.
• Contribute to multiple concurrent projects and carry out various tasks in a dynamic working environment.

About You

We are looking for candidates with academic background which may be considered as relevant to this post. The role calls for an academic qualification in a relevant field of study at National Qualification Framework Level 5 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.

If you do not have the necessary academic or professional qualifications but you have at least three (3) years of relevant experience, we would still be interested in speaking with you.

The ideal applicant should demonstrate the following skills/experience:

• Reliable, trustworthy, and able to maintain strict confidentiality at all times.
• Strong attention to detail.
• Excellent organizational skills.
• Ability to follow procedures and maintain consistency.
• Able to work independently while managing time effectively.