Restaurant Manager
db Group, Malta’s leader in the Hospitality & Leisure sector. The group is a distinguished and well-established leader in Malta's hospitality and leisure industry, known for its exceptional portfolio and commitment to excellence. Our hospitality division features the renowned db Seabank Resort & Spa and db San Antonio Hotel & Spa, both offering unparalleled experiences and luxurious accommodations. We have also recently added the Xemxija Bay Hotel, a welcoming and comfortable property aimed at providing accessible hospitality in a relaxed setting.
Additionally, we hold development licences and manage outlets for globally recognised brands such as Hard Rock and Starbucks, enhancing our diverse and dynamic offerings. Our culinary ventures are a testament to our dedication to providing exceptional dining experiences. We offer a variety of distinguished restaurants, including Aki, Amami, Nine Lives, Blu Beach, Westreme, Loa, Tora, Colette, and Manta, each showcasing unique cuisines and atmospheres.
We are seeking to recruit a Restaurant Manager to join our team basis at db Cafe.
Reporting directly to the Director of Operations, you will be responsible for overseeing all aspects of restaurant management. Your primary goal will be to lead and inspire your team to deliver exceptional customer service while ensuring the restaurant meets its revenue, profitability, and quality targets.
Job Role
- Manage daily operations of both Front of House and Back of House.
- Ensure the delivery of exceptional customer service to maximize satisfaction.
- Handle customer complaints efficiently and accurately.
- Continuously monitor product quality and explore new supplier options.
- Organize and oversee staff shifts.
- Evaluate staff performance and provide constructive feedback to boost productivity.
- Forecast and manage inventory needs for kitchen supplies and cleaning products.
- Ensure adherence to sanitation and safety regulations.
- Uphold and enhance the restaurant’s image, suggesting improvements as necessary.
- Control operational costs and identify opportunities for waste reduction.
- Prepare detailed reports on weekly, monthly, and annual financial performance.
- Promote the brand within the local community through events and word-of-mouth.
- Develop strategies to reach a wider audience, including discounts and social media campaigns.
- Train and develop both new and existing staff on customer service excellence.
- Comply with all health and safety regulations.
Jobs Requirements
- Proven experience in customer service.
- Strong knowledge of Food & Beverage (F&B) operations.
- Proficiency in written and spoken English.
- Competency in Microsoft Office applications.
- Effective management, leadership, and motivational skills.
- Strong financial management acumen.
- Excellent interpersonal and communication skills.
- Strong team player with a collaborative spirit.
Why Join Us?
At db Group, we offer a supportive and engaging work environment with opportunities for growth and development. As a Restaurant Manager, you will have the chance to work in a vibrant hospitality setting where your contributions are valued and recognised.
To Apply:
Please click on the Apply for This Job button and submit your CV. We look forward to hearing from you!
