F&B Supervisor
db Group, Malta’s leader in the Hospitality & Leisure sector. The group is a distinguished and well-established leader in Malta's hospitality and leisure industry, known for its exceptional portfolio and commitment to excellence. Our hospitality division features the renowned db Seabank Resort & Spa and db San Antonio Hotel & Spa, both offering unparalleled experiences and luxurious accommodations. We have also recently added the Xemxija Bay Hotel, a welcoming and comfortable property aimed at providing accessible hospitality in a relaxed setting.
Additionally, we hold development licences and manage outlets for globally recognised brands such as Hard Rock and Starbucks, enhancing our diverse and dynamic offerings. Our culinary ventures are a testament to our dedication to providing exceptional dining experiences. We offer a variety of distinguished restaurants, including Aki, Amami, Nine Lives, Blu Beach, Westreme, Loa, Tora, Colette, and Manta, each showcasing unique cuisines and atmospheres.
We are seeking to recruit a F&B Supervisor to join our team basis at db Cafe.
The Job
- Greet and welcome guests in a friendly and professional manner.
- Adhere to the Service steps & Other SOP’s, laid out in training.
- Be an ambassador on the team for following the standards & working with Head Waiters & Waiter to foster improvement.
- Provide attentive and personalized service to ensure a pleasant dining experience.
- Take accurate food and drink orders from guests, following dietary requirements & allergen procedure.
- Following timing structure for Drinks & Dishes, reporting any delays to the management.
- Assist colleagues during busy times, providing help where needed.
- Make suggestions to enhance guests' dining experience, including recommending specials and upselling additional menu items.
- Ensure that the dining area is always kept clean and orderly.
- Report any safety hazards or maintenance issues to the Restaurant Manager.
- When working a private event, liaise directly with the Senior team member to ensure communication is high.
- Open and close the business, ensuring all procedures are followed and being the last to leave in the evening.
- Communicate any guest complaints to the manager and recommend appropriate actions.
- Conduct training sessions on Service Standards to ensure the team delivers consistent, high-quality service.
- Mentor and support the waiter team, helping them develop their skills and achieve excellence in their roles.
- Handle cash and credit transactions accurately and securely, following company procedures.
- Adhere to all health and safety regulations, including proper food handling and hygiene practices.
- Continuously improve knowledge of food and beverage offerings, staying updated with industry trends and training.
- Commit to completion of Online training within 2 weeks of Start date.
Job Requirements
- Verbal and written communications skills in English and any other European Language.
- Previous experience working in a food and beverage outlet environment considered to be advantageous.
- Excellent skills in Microsoft Office Suite, particularly Outlook, Word, and Excel.
- Willing to be trained on the company’s procedures.
- Physically fit and able to lift and move furniture.
- Willing to work on a shift basis in a hotel environment
- Be in Possession of a Valid Skills Pass - www.skillpass.org.mt
- Maintains a high level of personal hygiene.
- Conforms with hotels grooming standards.
- Possess an eye for detail and the ability to work under pressure.
- Strong leadership and organisational skills.
Why Join Us?
At db Group, we offer a supportive and engaging work environment with opportunities for growth and development. As a Restaurant Manager, you will have the chance to work in a vibrant hospitality setting where your contributions are valued and recognised.
To Apply:
Please click on the Apply for This Job button and submit your CV. We look forward to hearing from you!
