
Centrecom Ltd
Centrecom brings together a professional team of personnel that have one sole objective: to deliver service excellence to our client partners and their customers.
A key factor that makes our Centres of Excellence a success is our solid infrastructure, and this includes our investments in innovative solutions, our technology, our skilled workforce, as well as our strong quality assurance regime.

Office Replacement Agent (Hybrid)
Centrecom takes pride in being the Centre of Excellence providing value to our client's business by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services
We are currently recruiting Agents to work from different locations across Malta's North, Central, and South regions. These Agents will be rostered within their regions and will have the opportunity to work remotely when they are not needed to replace other Agents. This will be offered after the probation period of 6months.
This position is based on either 40 hours per week and rostered between Monday and Saturday.
Main tasks and responsibilities
- This position calls for a responsible and diligent candidate to join our highly motivated and professional team of Front Desk and Contact Centre personnel, who share the same passion for work.
- Selected candidates will be scheduled to work from different locations close to their residing area when they are requested to replace other representatives.
- You will be offered an incentive allowance plus an attractive performance bonus over and above your annual salary.
- This is by far an excellent opportunity for those who enjoy meeting new people every day, and for those who want to start a new path in the customer care industry.
- Training will be provided and delivered on a full-time basis during office hours from our head office in Mosta and selected candidates will also receive on-the-job exposure sessions.
Educational and skill requirements
- Excellent computer skills, preferably in possession of an ECDL certificate.
- Fluency in both Maltese and English, both spoken and written, is a must.
- Excellent communication and listening skills.
- A can-do attitude and the ability to work on their own initiative with limited supervision.
Job benefits
- Gym packages included
- Staff discounts in over 50 businesses
- Mobile schemes
- Monthly events
- Training and development
- ob based on an indefinite basis
- Health Insurance
- Free on-site parking at our Mosta Head Office
- In-house canteen serving different healthy food
Advertisement published11. September 2025
Application deadlineNo deadline
Language skills

Required

Required
Location
Il-Mosta, Malta
L-Imsida, Malta
Birgu, Malta
Ħal Qormi, Malta
Qawra
Paola
Type of work
Skills
Microsoft ExcelMicrosoft Word
Work environment
Suitable for
Professions
Job Tags
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