Delivery Driver

As a Delivery Driver the employee, is responsible for transporting goods to and from locations in a safe, efficient, and timely manner by maintaining a high standard of customer service, ensuring safe delivery and that goods are properly handled and secured during transit.

The Delivery Driver duties include the following;

Driving and Delivery

• Safely operate a company vehicle to deliver goods to customers' homes or business locations.
• Follow assigned routes and schedules to ensure timely deliveries and plan routes to avoid traffic and delays, when possible, while adhering to laws and road safety regulations.

Loading and Unloading

• Load and unload products from the vehicle, ensuring goods are handled carefully and securely.
• Verify that the items to be delivered match the order or packing slip.

Customer Service

• Interact with customers in a friendly, professional manner.
• Obtain customer signatures or documentation to confirm successful delivery.
• Handle customer complaints or issues regarding delivery in a polite and professional manner.

Vehicle Maintenance and Safety

• Inspect the vehicle before and after each shift to ensure it is in good working condition and report any vehicle issues or accidents to your superior immediately.
• Maintain vehicle clean and organized.
• Ensure that the vehicle is fuelled and ready for use.

Documentation and Reporting

• Maintain accurate records of deliveries, including time, location, and delivery status.
• Ensure that company invoices are returned duly signed by the receiving customer including name and surname in block letters.
• Complete and submit necessary paperwork. Ensure that company invoices are returned duly signed by the receiving customer including name and surname in block letters.
• Report any damages, discrepancies, or issues encountered during deliveries.

Cash Handling

• Upon collecting cash, match the amount received with invoice in case of cheques confirm any relevant details such as the date and signature.
• Make sure that all money received are not counterfeit.
• Reconcile at end of day with back office , any discrepancies should be immediately reported to your superior.

Other duties

• Any other duties that might be requested from time to time.
• Comply with all policies and procedures established by the Employer.