Cold Stores Operator

Key Responsibilities

• Goods Receiving: Accept finished products transferred from the production area, checking that deliveries are complete and correctly handled.
• Product Inspection: Identify damaged goods, packaging concerns or stock discrepancies and promptly bring them to the attention of the relevant person.
• Order Preparation: Pick, assemble and verify customer orders carefully before products are released for dispatch.
• Stock Arrangement: Place products in the appropriate storage locations and help keep the cold store organised, accessible and tidy.
• Stock Rotation: Apply the First In, First Out method when arranging and selecting goods to support effective inventory control.
• Vehicle Loading: Transfer products safely onto delivery vehicles while protecting product quality and observing workplace safety requirements.
• Equipment Operation: Use forklifts and other handling machinery responsibly and efficiently when moving stock around the premises.
• Procedure Compliance: Carry out all activities according to the Company’s operating instructions, food-handling practices and safety measures.
• Team Coordination: Cooperate with colleagues across production, logistics and quality functions to support the smooth movement of goods.
• General Support: Undertake other reasonable operational duties assigned according to the needs of the cold store and wider Business.

Qualifications, Skills and Attributes

• Education: An MQF Level 3 qualification is required, together with a valid Food Handling Certificate.
• Experience: At least two years of relevant experience within a warehouse or temperature-controlled storage facility is expected. Previous exposure to food operations would be particularly useful.
• Language Skills: A good command and understanding of English is required to follow instructions, complete tasks accurately and communicate effectively at work. Knowledge of Maltese would be considered an asset.
• Communication Skills: Able to share information clearly, report product issues promptly and understand operational and safety instructions.
• Interpersonal Skills: A cooperative and dependable team member who can work productively with colleagues from different operational departments.
• Technical Skills: Familiarity with FIFO stock rotation, basic computer use and the safe operation of forklifts or other materials-handling equipment.
• Attention to Detail: Capable of checking orders, quantities and product condition carefully to minimise mistakes and ensure accurate dispatch.
• Organisation: Able to arrange stock systematically, maintain an orderly working area and complete assigned duties within operational deadlines.
• Self-Motivated: Comfortable working independently, taking responsibility for assigned tasks and maintaining consistent standards throughout the shift.
• Problem-Solving: Able to recognise damaged goods, stock inconsistencies and operational concerns, taking appropriate action or referring matters to the relevant supervisor.
• Physical Capability: Willing and able to lift and move goods, remain standing for lengthy periods and carry out duties in a refrigerated environment.
• Transport Requirement: Candidates must have reliable personal transport, as public transport availability may be limited during the required working hours.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid and constructive feedback to enhance your CV.
• Interview Planning: Get personalised preparation sessions prior to your interviews.
• Cultural Fit Assessment: Understand the Company culture to ensure it is the right environment for you.
• Long Term: Gain insights into the role and Company for a long-term, stable career move.
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• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
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• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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