Financial Intelligence Analysis Unit

The Financial Intelligence Analysis Unit is the national central agency in Malta that is responsible for the collection, collation, processing, analysis and dissemination of information to combat money laundering and the funding of terrorism. The Unit became operational on 1 October 2002, when it was established by virtue of Legal Notice 297 of 2002. This legal notice brought into force the comprehensive amendments to the Prevention of Money Laundering Act (Act XXXI of 2001). Though set up as an agency within the ministry responsible for finance, the Unit has a separate judicial personality and operates autonomously from its own offices with its own staff. The responsibilities related to the governance of the Unit are divided among the Board of Governors and the Director, with the Board establishing the policy and the Director being tasked with the execution of that policy. The Director is also responsible for carrying out all other functions of the Unit not attributed to the Board by the Prevention of Money Laundering Act. He is assisted by permanent staff operating within six distinct sections responsible for Intelligence Analysis, Supervision and Enforcement, Legal Affairs, Corporate Services & People Performance and Culture, Policy and Quality Assurance, and Technology and Information Security.

About

Application Support Specialist

The FIAU is seeking to recruit an Application Support Specialist to join the Business Applications Team. This Team supports timely and effective decision making across the authority by empowering management and the team with the right data-related processes, KPIs, dashboards, analytics, and risk profiling.

Main tasks and responsibilities

Assist with Level 1 and 2 business application support for the FIAU and 3rd parties.
Maintaining, enhancing, and creating workflows, functions, and configurations within the relevant system environments.
Working closely with end-users to maintain, optimise, create, test, and manage complex workflow rules, data validation, and triggers.
Thoroughly documenting implemented workflows and data maps including any technical considerations and sharing them with the team.
Understanding any new data maps required, with proposed solutions and feasibility analysis.
Delivering data collection and supervisory system projects on schedule and with high quality.
Coordinating with the Network and Security and Policy and QA teams to ensure total product quality and integration, with all relevant applications and processes.
Staying up to date on new system features, key user pain points and functionality.
Coordinating with technical teams for the management of web servers, back-end operational database environments, file sharing services and other technologies as needed.
Supporting the Data Management and Analytics teams in understanding the operational data architecture and informing/involving them with any ongoing changes for the purpose of delivering best-in-class insights and analytics to business users.
Performing daily administrative tasks and addressing any production support issues as may be required.
Participating in security assessments with the Cyber Security Team to ensure effective mitigation of any vulnerabilities detected within the FIAU business applications.
Assisting in developing new integrations with existing and 3rd party systems via APIs.
Assisting in creating new ETLs for the FIAUs internal systems.
Perform any other related duties that may be assigned by the Technology and Information Security management from time to time.

Educational and skill requirements

An MQF Level 6 qualification in Computer Science coupled with 3 years’ experience relevant to this post OR
An MQF Level 5 qualification in Computer Science coupled with 4 years’ experience relevant to this post.
Proven familiarity with administering an Enterprise CRM or ERP platform including process flow design and implementation.
Proven familiarity with Enterprise Web Applications as well as Database operations and SQL in a Microsoft stack environment.
Be confident and articulate communicator capable of driving strong collaboration across multi-disciplinary functions.
Be a strong communicator with superiors and colleagues.
Have strong analytical, problem solving and planning skills.
Be customer-service oriented.
Be able to work in a fast-paced, changing environment.
Be a team player and offer knowledge sharing to the team and the FIAU.
Be fluent in English and Maltese languages
The chosen candidate is expected to be confident in managing highly complex processes, involving cross-functional teams.