Administration Assistant
At autoUnion, we’re passionate about delivering transparent and hassle-free car rental and leasing experiences.
Our team is driven by four core values:
- Attention to detail
- A strong sense of reputation
- A can-do attitude
- A genuine focus on the customer
If these values reflect your own and you’re eager to be part of a team that helps people create positive memories through exceptional service, we’d love to hear from you. This could be the opportunity you’ve been looking for.
- Customer Handling: Able to understand client’s queries & provide a satisfactory solution to retain client.
- Client Service & Communication: Provide end-to-end support during vehicle breakdown & ensuring overall satisfaction & guiding clients as per procedure.
- Documentation & Payment Processing: Accurately identify client who incur contraventions or have outstanding payments & chase for settlement.
- Office Tasks: Able to assist in daily office tasks, including upkeep of booking system & liaising with all departments.
- Policies & procedures: Ability to read & understand rental contracts & follow company procedures.
- Fluent in English, including written expression; additional languages are an asset.
- Minimum of 1 year in a customer-care-focused role
- Familiarity with road and parking regulations.
- IT Proficiency: Ability to efficiently use booking software & office tools.
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Competitive Salary Package – based on experience and reviewed annually.
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Performance-Based Bonus – rewarding dedication and high-quality service.
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On-the-Job Training & Development – grow your skills in customer care, operations, and rental systems.
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Career Growth Opportunities – be part of a growing company that values internal development.
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Supportive Team Environment – work in a friendly, professional team that values collaboration.
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Central Location – easily accessible workplace with modern facilities.
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Stability & Security – full-time role with a reputable, established company.
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Recognition & Appreciation – regular feedback and recognition for your efforts.
- Energetic and adaptable, with a strong drive for successfully handling clients in a satisfactory manner.
- Warm, confident, and genuinely caring; thrives in customer-care roles.
- Maintains composure and professionalism in high-pressure situations.
- Able to follow process, has attention to detail and is consistently well-organised.
- Trustworthy and responsible with documentation; a dependable team player.
- Interest in vehicles and ability to learn product details for effective client-assisting.
English
