Our mission is to provide transport that is about value, convenience and reliability.

51-200

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Who you are:
As eCabs&rsquo;&nbsp;Accounts Clerk, you will be supporting the company&rsquo;s Finance team, as well as being responsible for various accounts related duties, including the maintenance of financial records, credit control and reporting.
What you&rsquo;ll do:
<ul>
<li>Cash machine&nbsp;reconciliations.</li>
<li>Prepare periodical reports&nbsp;as requested to assist in financial analysis.</li>
<li>Check received payments, coordinate deposit activities, input in systems, and allocate funds.</li>
<li>Issuing of sales invoices.</li>
<li>Monitoring and follow up of internal accounts,&nbsp;non-payment, delayed payment, and aged debtors.</li>
<li>Deal with customers&rsquo; invoice related queries.</li>
<li>Update receivables and payables ledgers.</li>
<li>Complete ad hoc projects and other financial activities as assigned.</li>
</ul>
Job Requirements
What you&rsquo;ll bring:
<ul>
<li>Advanced level of education or higher in Business Administration or equivalent.</li>
<li>Minimum of two years&rsquo; experience in a similar role.</li>
<li>Excellent communication skills in Maltese and English.</li>
<li>A &lsquo;can-do&rsquo; attitude and the ability to prioritise and deliver.</li>
<li>Strong team player, but also able to work independently.</li>
<li>Knowledge of Business Central would be considered an asset.</li>
</ul>

eCabs Operators


Who you are:

As eCabs’
Accounts Clerk, you will be supporting the company’s Finance team, as well as being responsible for various accounts related duties, including the maintenance of financial records, credit control and reporting.

What you’ll do:


 - Cash machine
reconciliations.

 - Prepare periodical reports
as requested to assist in financial analysis.

 - Check received payments, coordinate deposit activities, input in systems, and allocate funds.

 - Issuing of sales invoices.

 - Monitoring and follow up of internal accounts,
non-payment, delayed payment, and aged debtors.

 - Deal with customers’ invoice related queries.

 - Update receivables and payables ledgers.

 - Complete ad hoc projects and other financial activities as assigned.


Job Requirements

What you’ll bring:


 - Advanced level of education or higher in Business Administration or equivalent.

 - Minimum of two years’ experience in a similar role.

 - Excellent communication skills in Maltese and English.

 - A ‘can-do’ attitude and the ability to prioritise and deliver.

 - Strong team player, but also able to work independently.

 - Knowledge of Business Central would be considered an asset.


Active

Accounts Clerk

About eCabs
At eCabs, we&rsquo;re passionate about redefining urban mobility. As Malta&rsquo;s leading ride-hailing and transport technology company, we power thousands of rides daily while building the future of mobility through our technology arm, eCabs Technologies.
We&rsquo;re now looking for a Marketing Specialist (Local Operations) to join our dynamic team, someone who can connect the dots between strategy, creativity, and execution to help us grow the eCabs brand locally and drive demand across all our consumer channels. 
The Role
As a Marketing Specialist focused on Local Operations, you will design and execute marketing strategies tailored specifically to the Maltese market.
Your work will bridge the gap between on-the-ground operational needs and brand-level marketing excellence. You&rsquo;ll ensure that eCabs stands out in a highly competitive and fast-evolving mobility ecosystem, shaped by tourism cycles, commuter behaviour, nightlife hotspots, and local cultural rhythms. 
What You&rsquo;ll Do
<ul>
<li>
Develop and execute locally relevant marketing campaigns that reflect Malta&rsquo;s unique dynamics including seasonality, tourism peaks, local events, and commuter patterns.
</li>
<li>
Track local market trends such as airport traffic surges, nightlife seasons, student population shifts, and changes in transport demand to adjust campaigns and promotions in real time.
</li>
<li>
Tailor group-level campaigns to the local context, ensuring messaging resonates with Maltese audiences and reflects cultural nuances.
</li>
<li>
Manage content creation and social media calendars tailored to Malta&rsquo;s audience engagement patterns and community expectations.
</li>
<li>
Collaborate closely with Local Operations to identify demand opportunities across zones such as St. Julian&rsquo;s/Paceville, Sliema, Valletta, and the airport corridor.
</li>
<li>
Support and execute local PR, partnerships, and community initiatives aligned to the Maltese customer base (e.g., event sponsorships, nightlife safety campaigns, tourism moments).
</li>
<li>
Work with local suppliers, creatives, and brands to ensure authentic representation and culturally aligned messaging.
</li>
<li>
Analyse local campaign performance, customer trends, and ridership data to optimise ongoing activities and uncover new growth opportunities.
</li>
<li>
Maintain strong brand visibility across all local touchpoints online &amp; offline and ensure the eCabs brand consistently stands out within the Maltese ecosystem. 
</li>
</ul>
Job Requirements
What You&rsquo;ll Bring
<ul>
<li>
4+ years of marketing experience, ideally within consumer brands, tech, mobility, hospitality, or fast-paced local markets.
</li>
<li>
Strong understanding of the Maltese market: tourism pulses, peak seasons, nightlife patterns, cultural events, and local customer behaviour.
</li>
<li>
Ability to translate local insights into actionable marketing opportunities.
</li>
<li>
Experience managing campaigns across digital, social, and offline channels.
</li>
<li>
Excellent English communication skills (Maltese is a strong advantage).
</li>
<li>
Creative yet data-driven approach, with the ability to adjust campaigns based on performance and demand.
</li>
<li>
Capability to work cross-functionally with operations, product, and central marketing teams.
</li>
<li>
Familiarity with tools such as Meta Ads, Google Ads, Mailchimp, Canva, and analytics dashboards.
</li>
</ul>


About eCabs

At eCabs, we’re passionate about redefining urban mobility. As Malta’s leading ride-hailing and transport technology company, we power thousands of rides daily while building the future of mobility through our technology arm, eCabs Technologies.

We’re now looking for a Marketing Specialist (Local Operations) to join our dynamic team, someone who can connect the dots between strategy, creativity, and execution to help us grow the eCabs brand locally and drive demand across all our consumer channels.



The Role

As a Marketing Specialist focused on Local Operations, you will design and execute marketing strategies tailored specifically to the Maltese market.

Your work will bridge the gap between on-the-ground operational needs and brand-level marketing excellence. You’ll ensure that eCabs stands out in a highly competitive and fast-evolving mobility ecosystem, shaped by tourism cycles, commuter behaviour, nightlife hotspots, and local cultural rhythms.



What You’ll Do


 - 

Develop and execute locally relevant marketing campaigns that reflect Malta’s unique dynamics including seasonality, tourism peaks, local events, and commuter patterns.


 - 

Track local market trends such as airport traffic surges, nightlife seasons, student population shifts, and changes in transport demand to adjust campaigns and promotions in real time.


 - 

Tailor group-level campaigns to the local context, ensuring messaging resonates with Maltese audiences and reflects cultural nuances.


 - 

Manage content creation and social media calendars tailored to Malta’s audience engagement patterns and community expectations.


 - 

Collaborate closely with Local Operations to identify demand opportunities across zones such as St. Julian’s/Paceville, Sliema, Valletta, and the airport corridor.


 - 

Support and execute local PR, partnerships, and community initiatives aligned to the Maltese customer base (e.g., event sponsorships, nightlife safety campaigns, tourism moments).


 - 

Work with local suppliers, creatives, and brands to ensure authentic representation and culturally aligned messaging.


 - 

Analyse local campaign performance, customer trends, and ridership data to optimise ongoing activities and uncover new growth opportunities.


 - 

Maintain strong brand visibility across all local touchpoints online &amp; offline and ensure the eCabs brand consistently stands out within the Maltese ecosystem.





Job Requirements

What You’ll Bring


 - 

4+ years of marketing experience, ideally within consumer brands, tech, mobility, hospitality, or fast-paced local markets.


 - 

Strong understanding of the Maltese market: tourism pulses, peak seasons, nightlife patterns, cultural events, and local customer behaviour.


 - 

Ability to translate local insights into actionable marketing opportunities.


 - 

Experience managing campaigns across digital, social, and offline channels.


 - 

Excellent English communication skills (Maltese is a strong advantage).


 - 

Creative yet data-driven approach, with the ability to adjust campaigns based on performance and demand.


 - 

Capability to work cross-functionally with operations, product, and central marketing teams.


 - 

Familiarity with tools such as Meta Ads, Google Ads, Mailchimp, Canva, and analytics dashboards.



Marketing Specialist – (Local Operations)

eCabs is looking for a&nbsp;Human Resources Administrator to join its Human Capital team. The selected individual will be responsible for leading the administration of Human Resources policies, programs and initiatives. This position provides front-line support in the areas of recruitment, onboarding, training, and internal/external communications with both employees and contractors. 
Responsibilities
<ul>
<li>
Processing new hires, terminations, transfers, and existing employee changes.
</li>
<li>
Responsible for the administration and interpretation of HR policies and programs.
</li>
<li>
Update and maintain various HR reports and employee information for payroll, benefits and employee files.
</li>
<li>
Identify process improvement opportunities and policy gaps through trend analysis.
</li>
<li>
Handle EU and third country employment.
</li>
<li>
Ensure that tasks, assignments and other assigned duties are kept confidential.
</li>
<li>
Collaborate on and follow company policies, practices and procedures to maintain internal controls. 
</li>
</ul>
Job Requirements
<ul>
<li>
At least 3 years&rsquo; experience working in a similar position.
</li>
<li>
Possess good verbal and written communication skills in Maltese.
</li>
<li>
Able to prioritize multiple tasks effectively and flexibility with work schedule to accommodate last minute requests.
</li>
<li>
Strong interpersonal skills with the ability to handle situations which require understanding, responsiveness and maturity.
</li>
<li>
Excellent organizational, interpersonal skills communication and presentation skills.
</li>
<li>
Able to work independently and complete projects with limited supervision.
</li>
<li>
Skilled in managing confidential issues with discretion.
</li>
<li>
Possess an eye for detail and ability to work under pressure.
</li>
<li>
Strong written and verbal communication skills.
</li>
</ul>


eCabs is looking for a
Human Resources Administrator to join its Human Capital team. The selected individual will be responsible for leading the administration of Human Resources policies, programs and initiatives. This position provides front-line support in the areas of recruitment, onboarding, training, and internal/external communications with both employees and contractors.



Responsibilities


 - 

Processing new hires, terminations, transfers, and existing employee changes.


 - 

Responsible for the administration and interpretation of HR policies and programs.


 - 

Update and maintain various HR reports and employee information for payroll, benefits and employee files.


 - 

Identify process improvement opportunities and policy gaps through trend analysis.


 - 

Handle EU and third country employment.


 - 

Ensure that tasks, assignments and other assigned duties are kept confidential.


 - 

Collaborate on and follow company policies, practices and procedures to maintain internal controls.





Job Requirements


 - 

At least 3 years’ experience working in a similar position.


 - 

Possess good verbal and written communication skills in Maltese.


 - 

Able to prioritize multiple tasks effectively and flexibility with work schedule to accommodate last minute requests.


 - 

Strong interpersonal skills with the ability to handle situations which require understanding, responsiveness and maturity.


 - 

Excellent organizational, interpersonal skills communication and presentation skills.


 - 

Able to work independently and complete projects with limited supervision.


 - 

Skilled in managing confidential issues with discretion.


 - 

Possess an eye for detail and ability to work under pressure.


 - 

Strong written and verbal communication skills.



HR Administrator

Job description
Become a&nbsp;Full-Time Employed Driver.
Join Malta&rsquo;s leading ride-hailing company as a full-time driver and enjoy the stability, benefits, and respect that come with being an employee &mdash; not just a freelancer. We don&rsquo;t just give you rides, we offer you a career.
What you get:
<ul>
<li>Fixed salary + paid leave (no fare commission)</li>
<li>Real employment contract (no gig uncertainty)</li>
<li>Full training (if you are new to the industry)</li>
</ul>
What you&rsquo;ll do:
<ul>
<li>Drive eCabs company vehicles safely and professionally around Malta</li>
<li>Pick up passengers on time at scheduled locations using the eCabs platform</li>
<li>Offer friendly support to passengers, including help with luggage when needed</li>
<li>Follow transport regulations and ensure passengers feel safe and respected</li>
<li>Represent eCabs proudly as part of a trusted and reliable team</li>
</ul>
Job Requirements
WHAT YOU&rsquo;LL BRING:
<ul>
<li>A valid TM TAG&nbsp;(or willingness to obtain:&nbsp;we guide you through it)</li>
<li>A valid EU&nbsp;or Maltese Category B driving license</li>
<li>Strong communication skills and a naturally helpful attitude</li>
<li>The ability to provide excellent customer service</li>
<li>The ability to&nbsp;drive smart and take initiative &mdash; even during busy hours</li>
</ul>


Job description

Become a
Full-Time Employed Driver.

Join Malta’s leading ride-hailing company as a full-time driver and enjoy the stability, benefits, and respect that come with being an employee — not just a freelancer. We don’t just give you rides, we offer you a career.

What you get:


 - Fixed salary + paid leave (no fare commission)

 - Real employment contract (no gig uncertainty)

 - Full training (if you are new to the industry)


What you’ll do:


 - Drive eCabs company vehicles safely and professionally around Malta

 - Pick up passengers on time at scheduled locations using the eCabs platform

 - Offer friendly support to passengers, including help with luggage when needed

 - Follow transport regulations and ensure passengers feel safe and respected

 - Represent eCabs proudly as part of a trusted and reliable team


Job Requirements

WHAT YOU’LL BRING:


 - A valid TM TAG
(or willingness to obtain:
we guide you through it)

 - A valid EU
or Maltese Category B driving license

 - Strong communication skills and a naturally helpful attitude

 - The ability to provide excellent customer service

 - The ability to
drive smart and take initiative — even during busy hours


Malta Fleet Driver - Still Abroad

Latest jobs

Job description
Do you want to work for Malta&rsquo;s leading mobility provider? eCabs is looking for partner drivers to complement its service offering.&nbsp;
WHY ECABS?
A company set more than 10 years ago, with major tech and mobility ambitions. Go beyond just the basic app-ride hailing business, instead here at eCabs we have multiple booking channels, pre-bookings, operating at 24/7, guaranteeing a steady income for our partner drivers.
COMMISSION RATE
20%&nbsp;commission rate on ride-hailing trips in Malta and Gozo.
MAXIMUM FLEXIBILITY
No tracking devices, no branding requirements, limited car vehicles requirements,&nbsp;no exclusivity, no monthly fees, no scheduling commitments. It&rsquo;s all about giving partners all the flexibility they need to balance their work-life commitments.
SYSTEMS BUILT AROUND YOU
Easy to access partner portals. Completed rides, commissions, assigned vehicles, historical invoices, balance reports, etc. &ndash; all at the click of a button.
LET OUR APP LEAD YOU
Just go online and start accepting trips. Through our proprietary custom build partner app, drivers get turn-by-turn directions, suggestions to help you generate more income, and support.
FLEET TEAMS
Build your own team by onboarding to your own account other drivers.
GENERATE INCOME ON YOUR TERMS
The more you drive, the more money you can make. When demand is higher than normal, eCabs dynamic commission rates come into play, further incentivising partner drivers
Job Requirements
eCabs Partner Drivers Requirements:&nbsp;
<ul>
<li>
Maltese Residence&nbsp;Card
</li>
<li>
EU Driving License
</li>
<li>
Transport Malta Drivers&rsquo; TAG
</li>
<li>
VAT Certificate
</li>
<li>
TM Operators License
</li>
<li>
Vehicle logbook
</li>
</ul>


Job description

Do you want to work for Malta’s leading mobility provider? eCabs is looking for partner drivers to complement its service offering.


WHY ECABS?

A company set more than 10 years ago, with major tech and mobility ambitions. Go beyond just the basic app-ride hailing business, instead here at eCabs we have multiple booking channels, pre-bookings, operating at 24/7, guaranteeing a steady income for our partner drivers.

COMMISSION RATE

20%
commission rate on ride-hailing trips in Malta and Gozo.

MAXIMUM FLEXIBILITY

No tracking devices, no branding requirements, limited car vehicles requirements,
no exclusivity, no monthly fees, no scheduling commitments. It’s all about giving partners all the flexibility they need to balance their work-life commitments.

SYSTEMS BUILT AROUND YOU

Easy to access partner portals. Completed rides, commissions, assigned vehicles, historical invoices, balance reports, etc. – all at the click of a button.

LET OUR APP LEAD YOU

Just go online and start accepting trips. Through our proprietary custom build partner app, drivers get turn-by-turn directions, suggestions to help you generate more income, and support.

FLEET TEAMS

Build your own team by onboarding to your own account other drivers.

GENERATE INCOME ON YOUR TERMS

The more you drive, the more money you can make. When demand is higher than normal, eCabs dynamic commission rates come into play, further incentivising partner drivers

Job Requirements

eCabs Partner Drivers Requirements:



 - 

Maltese Residence
Card


 - 

EU Driving License


 - 

Transport Malta Drivers’ TAG


 - 

VAT Certificate


 - 

TM Operators License


 - 

Vehicle logbook



Partner Fleet Owners

Job description
Do you want to work for Malta&rsquo;s leading mobility provider? eCabs is looking for partner drivers to complement its service offering.&nbsp;
WHY ECABS? 
A company set more than 10 years ago, with major tech and mobility ambitions. Go beyond just the basic app-ride hailing business, instead here at eCabs we have multiple booking channels, pre-bookings, operating at 24/7, guaranteeing a steady income for our partner drivers.
COMMISSION RATES
20%&nbsp;commission rate on ride-hailing trips
MAXIMUM FLEXIBILITY
No tracking devices, no branding requirements, limited car vehicles requirements,&nbsp;no exclusivity, no monthly fees, no scheduling commitments. It&rsquo;s all about giving partners all the flexibility they need to balance their work-life commitments.
SYSTEMS BUILT AROUND YOU
Easy to access partner portals. Completed rides, commissions, assigned vehicles, historical invoices, balance reports, etc. &ndash; all at the click of a button.
LET OUR APP LEAD YOU
Just go online and start accepting trips. Through our proprietary custom build partner app, drivers get turn-by-turn directions, suggestions to help you generate more income, and support.
FLEET TEAMS
Build your own team by onboarding to your own account other drivers.
GENERATE INCOME ON YOUR TERMS
The more you drive, the more money you can make. When demand is higher than normal, eCabs dynamic commission rates come into play, further incentivising partner drivers

Job Requirements
eCabs Partner Drivers Requirements:&nbsp;
<ul>
<li>
Maltese Residence&nbsp;Card
</li>
<li>
EU Driving License
</li>
<li>
Transport Malta Drivers&rsquo; TAG
</li>
<li>
VAT Certificate
</li>
<li>
TM Operators License
</li>
<li>
Vehicle logbook
</li>
</ul>


Job description

Do you want to work for Malta’s leading mobility provider? eCabs is looking for partner drivers to complement its service offering.


WHY ECABS? 

A company set more than 10 years ago, with major tech and mobility ambitions. Go beyond just the basic app-ride hailing business, instead here at eCabs we have multiple booking channels, pre-bookings, operating at 24/7, guaranteeing a steady income for our partner drivers.

COMMISSION RATES

20%
commission rate on ride-hailing trips

MAXIMUM FLEXIBILITY

No tracking devices, no branding requirements, limited car vehicles requirements,
no exclusivity, no monthly fees, no scheduling commitments. It’s all about giving partners all the flexibility they need to balance their work-life commitments.

SYSTEMS BUILT AROUND YOU

Easy to access partner portals. Completed rides, commissions, assigned vehicles, historical invoices, balance reports, etc. – all at the click of a button.

LET OUR APP LEAD YOU

Just go online and start accepting trips. Through our proprietary custom build partner app, drivers get turn-by-turn directions, suggestions to help you generate more income, and support.

FLEET TEAMS

Build your own team by onboarding to your own account other drivers.

GENERATE INCOME ON YOUR TERMS

The more you drive, the more money you can make. When demand is higher than normal, eCabs dynamic commission rates come into play, further incentivising partner drivers



Job Requirements

eCabs Partner Drivers Requirements:



 - 

Maltese Residence
Card


 - 

EU Driving License


 - 

Transport Malta Drivers’ TAG


 - 

VAT Certificate


 - 

TM Operators License


 - 

Vehicle logbook



Partner Sub-drivers

Job description
Who you are:
As a result of its growth, eCabs is looking for&nbsp;Drivers&nbsp;to further sustain its operations, driving company vehicles used for the transportation of customers.
What you&rsquo;ll do:
<ul>
<li>
Drive assigned&nbsp;company vehicles.
</li>
<li>
Pick up customers at&nbsp;prearranged locations&nbsp;as requested in a timely manner.
</li>
</ul>
Job Requirements
What you&rsquo;ll bring:
<ul>
<li>
Transport Malta&nbsp;TAG
</li>
<li>
Malta/EU License B&nbsp;holder.
</li>
<li>
Great&nbsp;communication&nbsp;skills.
</li>
<li>
Passion for meeting&nbsp;new&nbsp;&amp;&nbsp;interesting&nbsp;people.
</li>
<li>
Uses own initiative and can&nbsp;work independently.
</li>
</ul>


Job description

Who you are:

As a result of its growth, eCabs is looking for
Drivers
to further sustain its operations, driving company vehicles used for the transportation of customers.

What you’ll do:


 - 

Drive assigned
company vehicles.


 - 

Pick up customers at
prearranged locations
as requested in a timely manner.



Job Requirements

What you’ll bring:


 - 

Transport Malta
TAG


 - 

Malta/EU License B
holder.


 - 

Great
communication
skills.


 - 

Passion for meeting
new
&amp;
interesting
people.


 - 

Uses own initiative and can
work independently.



Malta Fleet Driver - Part Time

Job description
Who you are:
As a result of its growth, eCabs is looking for&nbsp;Minibus&nbsp;Drivers&nbsp;to further sustain its operations, driving minibus vehicles used for the transportation of customers.


Job description

Who you are:

As a result of its growth, eCabs is looking for
Minibus
Drivers
to further sustain its operations, driving minibus vehicles used for the transportation of customers.

Malta Fleet - Minibus Driver

<ul>
<li>
Conduct basic car servicing, including the disassembly and assembly of other parts of the vehicle.
</li>
</ul>
<ul>
<li>
Identify and diagnose mechanical problems and electrical faults, often by using computerized diagnostic equipment.
</li>
<li>
Test parts and systems to ensure that they are in adequate working order.
</li>
<li>
Perform basic care and maintenance, including changing oil, giving tune-ups, checking fluid levels, and rotating tires, aiming to improve vehicle functionality and longevity.
</li>
<li>
Repair or replace broken or dysfunctional parts, such as brake pads and wheel bearings, and fix issues.
</li>
<li>
Use testing equipment to ensure that repairs and maintenance are effective.
</li>
<li>
Maintain equipment and tools in good working condition.
</li>
</ul>
Job requirements
<ul>
<li>
Clean Criminal Conduct&nbsp;
</li>
<li>
Able to communicate effectively in the English language.
</li>
<li>
Able to work on shift basis 24 hours, 7 days a week
</li>
<li>
Strong problem solving and trouble shooting skills.
</li>
<li>
Working knowledge of vehicle diagnostic systems and methods.
</li>
<li>
Ability to handle various tools and heavy equipment.
</li>
<li>
Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.
</li>
<li>
Excellent knowledge of mechanical, electrical and electronic components of vehicles.
</li>
<li>
Able to prioritize multiple tasks effectively and flexibility with work schedule to accommodate last minute requests.
</li>
<li>
Possess an eye for detail and ability to work under pressure.
</li>
<li>
Self-motivated with the ability to work in a fast-paced environment.
</li>
<li>
Possession of automotive related certifications will be an asset
</li>
</ul>



 - 

Conduct basic car servicing, including the disassembly and assembly of other parts of the vehicle.




 - 

Identify and diagnose mechanical problems and electrical faults, often by using computerized diagnostic equipment.


 - 

Test parts and systems to ensure that they are in adequate working order.


 - 

Perform basic care and maintenance, including changing oil, giving tune-ups, checking fluid levels, and rotating tires, aiming to improve vehicle functionality and longevity.


 - 

Repair or replace broken or dysfunctional parts, such as brake pads and wheel bearings, and fix issues.


 - 

Use testing equipment to ensure that repairs and maintenance are effective.


 - 

Maintain equipment and tools in good working condition.



Job requirements


 - 

Clean Criminal Conduct



 - 

Able to communicate effectively in the English language.


 - 

Able to work on shift basis 24 hours, 7 days a week


 - 

Strong problem solving and trouble shooting skills.


 - 

Working knowledge of vehicle diagnostic systems and methods.


 - 

Ability to handle various tools and heavy equipment.


 - 

Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.


 - 

Excellent knowledge of mechanical, electrical and electronic components of vehicles.


 - 

Able to prioritize multiple tasks effectively and flexibility with work schedule to accommodate last minute requests.


 - 

Possess an eye for detail and ability to work under pressure.


 - 

Self-motivated with the ability to work in a fast-paced environment.


 - 

Possession of automotive related certifications will be an asset



Fleet Maintenance

Job description
Who you are:
You&rsquo;re a&nbsp;great communicator&nbsp;who is professional, empathetic, responsible and who exudes a positive attitude! As a front-line-employee, the&nbsp;Customer Support Associate&nbsp;role is extremely important for improving the eCabs customer&rsquo;s journey and overall satisfaction.
What you&rsquo;ll do:
<ul>
<li>
Answer&nbsp;incoming calls, resolving queries at first point of contact whenever possible.
</li>
<li>
Respond to&nbsp;customer emails and social media messages.
</li>
<li>
Attend to&nbsp;face-to-face customer queries&nbsp;at eCabs head office.
</li>
<li>
Support internal departments with&nbsp;bookings and queries.
</li>
<li>
Build and develop&nbsp;strong customer relations,&nbsp;and accurately and efficiently place customer bookings through eCabs CRM.
</li>
<li>
Upsell&nbsp;where possible, by identifying opportunities to provide product information to customers.
</li>
<li>
Identify and escalate issues to Team Leaders, contributing to the ongoing development and&nbsp;improvement of the eCabs customer experience.
</li>
<li>
Take initiative and notify management of any&nbsp;trends or issues in customer queries.
</li>
<li>
Contribute towards the successful achievement of&nbsp;customer service KPIs, as well as own individual productivity and customer service targets.
</li>
</ul>
Job requirements
What you&rsquo;ll bring:
<ul>
<li>
Strong&nbsp;interpersonal skills, with the ability to handle situations which require understanding, responsiveness and maturity.
</li>
<li>
Excellent&nbsp;phone etiquette.Great&nbsp;organisational skills. The ability to&nbsp;prioritise multiple tasks&nbsp;effectively and in a flexible manner in order to accommodate last-minute requests.
</li>
<li>
Willingness to align personal performance with the&nbsp;Contact Centre&rsquo;s objectives.
</li>
<li>
Strong&nbsp;written and verbal communication skills.
</li>
<li>
Excellent&nbsp;computer skills&nbsp;(experience with Word, Excel and Outlook).
</li>
<li>
Methodical approach with the&nbsp;ability to work under pressure.
</li>
<li>
Very importantly &ndash; a&nbsp;&lsquo;can do&rsquo; attitude.
</li>
</ul>


Job description

Who you are:

You’re a
great communicator
who is professional, empathetic, responsible and who exudes a positive attitude! As a front-line-employee, the
Customer Support Associate
role is extremely important for improving the eCabs customer’s journey and overall satisfaction.

What you’ll do:


 - 

Answer
incoming calls, resolving queries at first point of contact whenever possible.


 - 

Respond to
customer emails and social media messages.


 - 

Attend to
face-to-face customer queries
at eCabs head office.


 - 

Support internal departments with
bookings and queries.


 - 

Build and develop
strong customer relations,
and accurately and efficiently place customer bookings through eCabs CRM.


 - 

Upsell
where possible, by identifying opportunities to provide product information to customers.


 - 

Identify and escalate issues to Team Leaders, contributing to the ongoing development and
improvement of the eCabs customer experience.


 - 

Take initiative and notify management of any
trends or issues in customer queries.


 - 

Contribute towards the successful achievement of
customer service KPIs, as well as own individual productivity and customer service targets.



Job requirements

What you’ll bring:


 - 

Strong
interpersonal skills, with the ability to handle situations which require understanding, responsiveness and maturity.


 - 

Excellent
phone etiquette.Great
organisational skills. The ability to
prioritise multiple tasks
effectively and in a flexible manner in order to accommodate last-minute requests.


 - 

Willingness to align personal performance with the
Contact Centre’s objectives.


 - 

Strong
written and verbal communication skills.


 - 

Excellent
computer skills
(experience with Word, Excel and Outlook).


 - 

Methodical approach with the
ability to work under pressure.


 - 

Very importantly – a
‘can do’ attitude.

