Malta is not only our sunniest location but also the Headquarters of our company. Betsson Group was one of the first online gaming companies to be licensed on the island way back in 2004. Since then, we have grown to employ over 1,200 talented people of over 60 different nationalities that work across central functions such as HR, Legal and Finance, Customer Service, Odds Compiling, Digital Marketing and Technology.

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Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the&nbsp;best customer experience in the industry&nbsp;and has&nbsp;won numerous awards for its commitment to excellence.
Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices. 
The Role:
The customer service role at Betsson Group involves assisting&nbsp;Swedish and English-speaking customers via email, chat, and telephone. This role requires strong communication skills, multitasking, and time management abilities. Customer service agents are responsible for translating promotional texts and surveys and managing customer accounts while following responsible gaming practices. Betsson Group provides a multicultural and friendly work environment that&nbsp;encourages employees to develop their skills&nbsp;and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience. 
Responsibilities:
<ul>
<li>Assist Swedish and English-speaking customers via email, chat, and telephone</li>
<li>Collaborate with your team to achieve the best customer satisfaction and other KPIs</li>
<li>Translate promotional texts and customer surveys into your local language</li>
<li>Manage customer accounts</li>
<li>Follow company policies and practices regarding player safety, protection, and responsible gaming </li>
</ul>
Requirements:
<ul>
<li>Strong communication skills in Swedish and English, both written and verbal</li>
<li>Proficiency in Microsoft Office</li>
<li>Background in customer service (face-to-face, online, or via phone calls)</li>
<li>Ability to multitask and manage time effectively</li>
<li>Additional language skills are considered a plus</li>
<li>Comfortable working night shifts </li>
</ul>
Benefits:
We offer a variety of exciting benefits to our employees, including:
🧘&zwj;♀️Wellbeing allowance per year
💲Work from home allowance
🏡Hybrid model
<a href="https://emojipedia.org/laptop/" target="_blank" rel="noopener">💻</a>2 weeks of remote work (abroad)
📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)
🎂Milestone birthday
🏥Private Health Insurance
♿Temporary Total Disability &amp; Personal Accident Insurances
🛡️Life &amp; Corporate Travel Insurance
💵Discounts with local companies in Malta
💰Optional Pension Plan
✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus) 
Good to know:
<ul>
<li>Start date: Every second week, training provided</li>
<li>Salary: Base salary + bonus scheme</li>
<li>Night shift-based work</li>
<li>Location: Malta, St Julians </li>
</ul>
Join our team at Betsson and become a part of a dynamic and rewarding work culture that values&nbsp;your growth and development. Apply now and take the first step towards a fulfilling career in the iGaming industry.

Betsson Group


Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the
best customer experience in the industry
and has
won numerous awards for its commitment to excellence.

Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices.



The Role:

The customer service role at Betsson Group involves assisting
Swedish and English-speaking customers via email, chat, and telephone. This role requires strong communication skills, multitasking, and time management abilities. Customer service agents are responsible for translating promotional texts and surveys and managing customer accounts while following responsible gaming practices. Betsson Group provides a multicultural and friendly work environment that
encourages employees to develop their skills
and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience.



Responsibilities:


 - Assist Swedish and English-speaking customers via email, chat, and telephone

 - Collaborate with your team to achieve the best customer satisfaction and other KPIs

 - Translate promotional texts and customer surveys into your local language

 - Manage customer accounts

 - Follow company policies and practices regarding player safety, protection, and responsible gaming




Requirements:


 - Strong communication skills in Swedish and English, both written and verbal

 - Proficiency in Microsoft Office

 - Background in customer service (face-to-face, online, or via phone calls)

 - Ability to multitask and manage time effectively

 - Additional language skills are considered a plus

 - Comfortable working night shifts




Benefits:

We offer a variety of exciting benefits to our employees, including:

🧘‍♀️Wellbeing allowance per year

💲Work from home allowance

🏡Hybrid model

💻2 weeks of remote work (abroad)

📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)

🎂Milestone birthday

🏥Private Health Insurance

♿Temporary Total Disability &amp; Personal Accident Insurances

🛡️Life &amp; Corporate Travel Insurance

💵Discounts with local companies in Malta

💰Optional Pension Plan

✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)



Good to know:


 - Start date: Every second week, training provided

 - Salary: Base salary + bonus scheme

 - Night shift-based work

 - Location: Malta, St Julians




Join our team at Betsson and become a part of a dynamic and rewarding work culture that values
your growth and development. Apply now and take the first step towards a fulfilling career in the iGaming industry.

Active

Customer Service Agent - Swedish Speaking - Night Shift

Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are looking for a skilled individual to join our team! 
Product Development at Betsson Group
Our Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions. 
A taster of what you will be involved with
<ul>
<li>Working with cutting edge technology enabling our Cloud Journey</li>
<li>The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.</li>
<li>Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.</li>
<li>Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li>
</ul>
We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team. 
You&rsquo;re good at
<ul>
<li>Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.</li>
<li>Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.</li>
<li>Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.</li>
<li>Configuration management expertise using Ansible or Terraform for cloud infrastructure.</li>
<li>Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.</li>
<li>Proven experience in building scalable and distributed database infrastructure.</li>
<li>Skill in version control to manage code changes effectively.</li>
<li>Familiarity with open-source monitoring tools like Prometheus and Grafana.</li>
<li>Proficiency in scripting languages such as Python, Bash, Powershell, or similar.</li>
<li>Experience in using and managing Linux distributions.</li>
<li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.</li>
<li>Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.</li>
<li>Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.</li>
<li>DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.</li>
<li>Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.</li>
<li>DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.</li>
<li>Capacity planning and disaster recovery planning ensure scalability and business continuity.</li>
</ul>
&nbsp;
Who We Are
Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960&rsquo;s. We&rsquo;re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.
We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;
&nbsp;
What we Offer
Much like riding a roller-coaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1900 strong, spread across 7 offices! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.


Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are looking for a skilled individual to join our team!



Product Development at Betsson Group

Our Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions.



A taster of what you will be involved with


 - Working with cutting edge technology enabling our Cloud Journey

 - The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.

 - Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.

 - Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams


We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team.



You’re good at


 - Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.

 - Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.

 - Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.

 - Configuration management expertise using Ansible or Terraform for cloud infrastructure.

 - Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.

 - Proven experience in building scalable and distributed database infrastructure.

 - Skill in version control to manage code changes effectively.

 - Familiarity with open-source monitoring tools like Prometheus and Grafana.

 - Proficiency in scripting languages such as Python, Bash, Powershell, or similar.

 - Experience in using and managing Linux distributions.

 - Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.

 - Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.

 - Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.

 - DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.

 - Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.

 - DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.

 - Capacity planning and disaster recovery planning ensure scalability and business continuity.





Who We Are

Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.

We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.

You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!





What we Offer

Much like riding a roller-coaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1900 strong, spread across 7 offices! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

Platform Database Engineer

Are you an experienced QA Engineer ready for your next challenge? The Brand Experience Area is hiring! Brand Experience is responsible for improving our product offering and expanding our portfolio of brands and markets that we operate within. We are an international team with some of the best people in the industry! If you passionate about the latest technologies and can handle company-critical responsibilities, then this is the role for you! &nbsp; The Wow&nbsp;
At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in several markets, both through our own gaming sites as well as several partner brands.&nbsp;
Our Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!&nbsp;
We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!&nbsp;
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing. 
A taste of what you will be doing
<ul>
<li>Develop a deep knowledge of our product to identify weaknesses and enhance the effectiveness of our testing, ensuring the highest quality standards.</li>
<li>Be an integral part of a Scrum team to add value to our product.</li>
<li>Together with the members of the Scrum team, design and develop automated tests using industry-standard tools to ensure reliability and increased confidence in product updates.</li>
<li>Play an active role in the ongoing requirement definition and growth of our product.</li>
<li>Promote a quality mindset through coaching and close collaboration with the team.</li>
<li>Implement and maintain test automation frameworks using latest technologies and best practices focusing on maintainability and reusability.</li>
<li>Conduct root cause analysis of issues to provide detailed and actionable feedback.</li>
<li>Improve the Software Delivery process to enable the team to deliver high-quality Increments faster, aiming for Continuous Deployment. </li>
</ul>
What we are looking for:&nbsp;&nbsp;
<ul>
<li>Proficiency in using test automation libraries like Playwright and Puppeteer, as well as frameworks like Jest and Mocha.</li>
<li>Experience with creating automated tests at different levels using Javascript and Typescript.</li>
<li>Understanding of RESTful APIs and experience with testing these APIs.</li>
<li>Experience with non-functional testing in view of having performant and scalable web applications.</li>
<li>Working in Agile teams with a shift-left mentality in testing.</li>
<li>Good understanding of software testing processes and techniques.</li>
<li>Strong analytical and problem-solving skills, with the ability to troubleshoot and debug complex issues.</li>
<li>Strong verbal and written communication skills &ndash; including communicating cross-functionally and across management levels. </li>
</ul>
Bonus points for:
<ul>
<li>Exposure to working in an event-based micro-frontend architecture.</li>
<li>Implementing quality gates in CI/CD tools like Github Actions or TeamCity.</li>
<li>Experience with Docker, Kubernetes, and AWS.</li>
<li>Experience in the iGaming industry.</li>
<li>Bachelor&rsquo;s Degree in Computer Science or equivalent.</li>
<li>Professional Scrum Master&trade; I (PSM I) certification </li>
</ul>
What we offer
In addition to a competitive salary:
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.
We care about your&nbsp;health&nbsp;so we provide gym subsidy, health insurance (Atlas), accident insurance, office massage, office yoga and fruits.
Regular after-work and team&nbsp;events&nbsp;thanks to our proactive colleagues. We have poker events, board game nights, quizzes&hellip; if you have other idea, we really want to hear it! Last, but not least Betsson provides team building budget for each team in every quarter for team activities&hellip;it is up to you what you want to do!
Breakfast every other week for days you're in the office and snacks on breakfast weeks off. 
Challenge accepted? &nbsp;


Are you an experienced QA Engineer ready for your next challenge? The Brand Experience Area is hiring! Brand Experience is responsible for improving our product offering and expanding our portfolio of brands and markets that we operate within. We are an international team with some of the best people in the industry! If you passionate about the latest technologies and can handle company-critical responsibilities, then this is the role for you! 


The Wow


At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in several markets, both through our own gaming sites as well as several partner brands.


Our Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!


We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!


You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.



A taste of what you will be doing


 - Develop a deep knowledge of our product to identify weaknesses and enhance the effectiveness of our testing, ensuring the highest quality standards.

 - Be an integral part of a Scrum team to add value to our product.

 - Together with the members of the Scrum team, design and develop automated tests using industry-standard tools to ensure reliability and increased confidence in product updates.

 - Play an active role in the ongoing requirement definition and growth of our product.

 - Promote a quality mindset through coaching and close collaboration with the team.

 - Implement and maintain test automation frameworks using latest technologies and best practices focusing on maintainability and reusability.

 - Conduct root cause analysis of issues to provide detailed and actionable feedback.

 - Improve the Software Delivery process to enable the team to deliver high-quality Increments faster, aiming for Continuous Deployment.




What we are looking for:




 - Proficiency in using test automation libraries like Playwright and Puppeteer, as well as frameworks like Jest and Mocha.

 - Experience with creating automated tests at different levels using Javascript and Typescript.

 - Understanding of RESTful APIs and experience with testing these APIs.

 - Experience with non-functional testing in view of having performant and scalable web applications.

 - Working in Agile teams with a shift-left mentality in testing.

 - Good understanding of software testing processes and techniques.

 - Strong analytical and problem-solving skills, with the ability to troubleshoot and debug complex issues.

 - Strong verbal and written communication skills – including communicating cross-functionally and across management levels.




Bonus points for:


 - Exposure to working in an event-based micro-frontend architecture.

 - Implementing quality gates in CI/CD tools like Github Actions or TeamCity.

 - Experience with Docker, Kubernetes, and AWS.

 - Experience in the iGaming industry.

 - Bachelor’s Degree in Computer Science or equivalent.

 - Professional Scrum Master™ I (PSM I) certification




What we offer

In addition to a competitive salary:

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.

We care about your
health
so we provide gym subsidy, health insurance (Atlas), accident insurance, office massage, office yoga and fruits.

Regular after-work and team
events
thanks to our proactive colleagues. We have poker events, board game nights, quizzes… if you have other idea, we really want to hear it! Last, but not least Betsson provides team building budget for each team in every quarter for team activities…it is up to you what you want to do!

Breakfast every other week for days you're in the office and snacks on breakfast weeks off.



Challenge accepted? 


BX - Frontend QA Engineer

Betsson Group&nbsp;is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the best customer experience in the industry and has won numerous awards for its commitment to excellence.
Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices. 
The Role:
The customer service role at Betsson Group involves assisting&nbsp;Nordic and English-speaking customers via email, chat, and telephone. This role requires strong communication skills, multitasking, and time management abilities. Customer service agents are responsible for translating promotional texts and surveys and managing customer accounts while following responsible gaming practices. Betsson Group provides a multicultural and friendly work environment that encourages employees to develop their skills and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience. Responsibilities:
<ul>
<li>Assist Nordic-speaking and English-speaking customers via email, chat, and telephone</li>
<li>Collaborate with your team to achieve the best customer satisfaction and other KPIs</li>
<li>Translate promotional texts and customer surveys into your local language</li>
<li>Manage customer accounts</li>
<li>Follow company policies and practices regarding player safety, protection, and responsible gaming </li>
</ul>
Requirements:
<ul>
<li>Strong communication skills in&nbsp;English and a Nordic language, both written and verbal</li>
<li>Proficiency in Microsoft Office</li>
<li>Background in customer service (face-to-face, online, or via phone calls)</li>
<li>Ability to multitask and manage time effectively</li>
<li>Additional language skills are considered a plus </li>
</ul>
Benefits:
We offer a variety of exciting benefits to our employees, including:
🥘Lunch provided between Monday to Friday on site
🧘&zwj;♀️Wellbeing allowance per year
💲Work from home allowance
🏡Hybrid model
<a href="https://emojipedia.org/laptop/" target="_blank" rel="noopener">💻</a>2 weeks of remote work (abroad)
📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)
🎂Milestone birthday
🏥Private Health Insurance
♿Temporary Total Disability &amp; Personal Accident Insurances
🛡️Life &amp; Corporate Travel Insurance
💵Discounts with local companies in Malta
💰Optional Pension Plan
✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)
&nbsp;
Good to know:
<ul>
<li>Start date: Every second week, training provided</li>
<li>Salary: Base salary + bonus scheme</li>
<li>Rotating shift-based work</li>
<li>Location: Malta, St Julians </li>
</ul>
Join our team at Betsson and become a part of a dynamic and rewarding work culture that values&nbsp;your growth and development. Apply now and take the first step towards a fulfilling career in the iGaming industry.


Betsson Group
is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the best customer experience in the industry and has won numerous awards for its commitment to excellence.

Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices.



The Role:

The customer service role at Betsson Group involves assisting
Nordic and English-speaking customers via email, chat, and telephone. This role requires strong communication skills, multitasking, and time management abilities. Customer service agents are responsible for translating promotional texts and surveys and managing customer accounts while following responsible gaming practices. Betsson Group provides a multicultural and friendly work environment that encourages employees to develop their skills and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience.

Responsibilities:


 - Assist Nordic-speaking and English-speaking customers via email, chat, and telephone

 - Collaborate with your team to achieve the best customer satisfaction and other KPIs

 - Translate promotional texts and customer surveys into your local language

 - Manage customer accounts

 - Follow company policies and practices regarding player safety, protection, and responsible gaming




Requirements:


 - Strong communication skills in
English and a Nordic language, both written and verbal

 - Proficiency in Microsoft Office

 - Background in customer service (face-to-face, online, or via phone calls)

 - Ability to multitask and manage time effectively

 - Additional language skills are considered a plus




Benefits:

We offer a variety of exciting benefits to our employees, including:

🥘Lunch provided between Monday to Friday on site

🧘‍♀️Wellbeing allowance per year

💲Work from home allowance

🏡Hybrid model

💻2 weeks of remote work (abroad)

📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)

🎂Milestone birthday

🏥Private Health Insurance

♿Temporary Total Disability &amp; Personal Accident Insurances

🛡️Life &amp; Corporate Travel Insurance

💵Discounts with local companies in Malta

💰Optional Pension Plan

✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)




Good to know:


 - Start date: Every second week, training provided

 - Salary: Base salary + bonus scheme

 - Rotating shift-based work

 - Location: Malta, St Julians




Join our team at Betsson and become a part of a dynamic and rewarding work culture that values
your growth and development. Apply now and take the first step towards a fulfilling career in the iGaming industry.

Customer Service Agent - Nordic speaking

Latest jobs

This is an exciting opportunity to take charge of the casino &amp; GOC vertical for one of Africa&rsquo;s most ambitious new iGaming ventures. As&nbsp;Casino Manager &ndash; Africa, you will play a central role in the launch and ongoing success of Betsson Group&rsquo;s entry into the region, beginning with a first country in the west Francophone region , a dynamic, mobile-first market that will serve as the launchpad for broader expansion across the African continent
You will be working with best-in-class tools, including a best-in-class&nbsp;Casino Engine,&nbsp;Bonus Engine, and&nbsp;Jackpot Engine&nbsp;platforms. This role combines strategic thinking with hands-on execution to shape localized casino offerings, optimize performance, and deliver engaging and relevant user experiences.
If you thrive on ownership, love working in fast-moving environments, and are passionate about gaming, this is your opportunity to make a lasting impact in a growing, high-potential region. 
Key Responsibilities of the Role
<ul>
<li>Own the commercial performance of the casino vertical across African markets, focusing on NGR, retention, and player activity.</li>
<li>Build and execute local promotional calendars using bonus features including free spins, cashback, and tournaments.</li>
<li>Manage game content using the platform back office: add new titles, edit game attributes, and curate localized lobbies.</li>
<li>Collaborate with game providers and central teams to coordinate timely game launches and monitor performance.</li>
<li>Ensure platform compliance with local regulations, including RTP, bonus restrictions, and jurisdiction-specific content filtering.</li>
<li>Utilize the platform Game Recommendation Engine to optimize discovery and engagement based on local player behavior.</li>
<li>Launch, monitor, and manage localized jackpots using the jackpot engine, configuring contribution models, segmentation, and promotional display.</li>
<li>Partner with VIP and CRM teams to define high-value customer journeys and segment-specific activation campaigns.</li>
<li>Work closely with BI and analytics to track KPIs, campaign ROI, game performance, and bonus cost efficiency.</li>
<li>Liaise with the platform provider support for content, bonus, or jackpot-related technical resolutions.</li>
<li></li>
</ul>
Main Stakeholders and Type of Interaction
<ul>
<li>Commercial Director Africa (direct reporting)</li>
<li>Central Gaming, CRM, and BI Teams (strategic coordination)</li>
<li>Local Marketing &amp; VIP Teams (campaign planning and execution)</li>
<li>Game Content Providers</li>
<li>Platform Provider </li>
</ul>
Required Education
<ul>
<li>Bachelor&rsquo;s degree in Business, Marketing, or a related field</li>
</ul>

Required Work Experience
<ul>
<li>3&ndash;5 years in casino operations, content management, or product ownership within the iGaming industry</li>
<li>Proven understanding of game mechanics, segmentation, RTPs, and promotion types</li>
<li>Experience with platform tools like casino engines, Bonus engine</li>
<li>Familiarity with mobile-first user behavior and regulatory nuances in African markets</li>
<li></li>
</ul>
Other Requirements
<ul>
<li>Strong analytical and reporting skills, able to turn insights into actions</li>
<li>Excellent communication and cross-functional collaboration skills</li>
<li>Fluency in English; French is a strong advantage </li>
</ul>
Challenge Accepted?


This is an exciting opportunity to take charge of the casino &amp; GOC vertical for one of Africa’s most ambitious new iGaming ventures. As
Casino Manager – Africa, you will play a central role in the launch and ongoing success of Betsson Group’s entry into the region, beginning with a first country in the west Francophone region , a dynamic, mobile-first market that will serve as the launchpad for broader expansion across the African continent

You will be working with best-in-class tools, including a best-in-class
Casino Engine,
Bonus Engine, and
Jackpot Engine
platforms. This role combines strategic thinking with hands-on execution to shape localized casino offerings, optimize performance, and deliver engaging and relevant user experiences.

If you thrive on ownership, love working in fast-moving environments, and are passionate about gaming, this is your opportunity to make a lasting impact in a growing, high-potential region.



Key Responsibilities of the Role


 - Own the commercial performance of the casino vertical across African markets, focusing on NGR, retention, and player activity.

 - Build and execute local promotional calendars using bonus features including free spins, cashback, and tournaments.

 - Manage game content using the platform back office: add new titles, edit game attributes, and curate localized lobbies.

 - Collaborate with game providers and central teams to coordinate timely game launches and monitor performance.

 - Ensure platform compliance with local regulations, including RTP, bonus restrictions, and jurisdiction-specific content filtering.

 - Utilize the platform Game Recommendation Engine to optimize discovery and engagement based on local player behavior.

 - Launch, monitor, and manage localized jackpots using the jackpot engine, configuring contribution models, segmentation, and promotional display.

 - Partner with VIP and CRM teams to define high-value customer journeys and segment-specific activation campaigns.

 - Work closely with BI and analytics to track KPIs, campaign ROI, game performance, and bonus cost efficiency.

 - Liaise with the platform provider support for content, bonus, or jackpot-related technical resolutions.

 - 


Main Stakeholders and Type of Interaction


 - Commercial Director Africa (direct reporting)

 - Central Gaming, CRM, and BI Teams (strategic coordination)

 - Local Marketing &amp; VIP Teams (campaign planning and execution)

 - Game Content Providers

 - Platform Provider




Required Education


 - Bachelor’s degree in Business, Marketing, or a related field




Required Work Experience


 - 3–5 years in casino operations, content management, or product ownership within the iGaming industry

 - Proven understanding of game mechanics, segmentation, RTPs, and promotion types

 - Experience with platform tools like casino engines, Bonus engine

 - Familiarity with mobile-first user behavior and regulatory nuances in African markets

 - 


Other Requirements


 - Strong analytical and reporting skills, able to turn insights into actions

 - Excellent communication and cross-functional collaboration skills

 - Fluency in English; French is a strong advantage




Challenge Accepted?

Casino Manager - African Market

This is a unique opportunity to take ownership of content localization and front-end delivery for Betsson Group&rsquo;s market entry in Africa, beginning with with a first country in the west Francophone region. As&nbsp;CMS &amp; Content Coordinator &ndash; Africa, you will be instrumental in maintaining and evolving the digital presence across sportsbook and casino, ensuring every customer interaction reflects a locally tailored, mobile-optimized, and brand-aligned experience.
You will work with EveryMatrix&rsquo;s fully managed front-end CMS, CasinoEngine&rsquo;s game management system, and the supporting delivery infrastructure to publish content, manage promotions, update lobbies, and ensure real-time responsiveness. This role is ideal for someone who combines meticulous attention to detail with a passion for localized user experiences and operational excellence in a fast-moving environment. 
Key Responsibilities of the Role
<ul>
<li>Manage all on-site content updates across sportsbook, casino, and promotional areas via the CMS platform.</li>
<li>Coordinate and execute content localization in multiple languages, ensuring consistency with brand tone, regulatory compliance, and market fit.</li>
<li>Update and configure game lobbies using Casino Engine&rsquo;s back-office tools, including game categorization, tags, banners, and placement.</li>
<li>Oversee banner, carousel, and module updates for web and mobile; ensure design files are prepared in line with the platform delivery specifications.</li>
<li>Liaise with marketing and CRM teams to implement campaign materials and conversion assets across multiple front-end placements.</li>
<li>Monitor real-time content performance, ensuring visibility of active campaigns, compliance messages, and user navigation clarity.</li>
<li>Ensure content meets regulatory requirements across jurisdictions (e.g., bonus display rules, restricted game flags, language disclaimers).</li>
<li>Support feedback loops and content QA with the platform provider post-delivery.</li>
<li>Maintain inventory of digital assets and coordinate translations and content uploads.</li>
<li>Collaborate with product and UX teams to ensure front-end usability and visual consistency. </li>
</ul>
Main Stakeholders and Type of Interaction
<ul>
<li>Local Marketing, CRM, and Product Teams</li>
<li>Central Content &amp; Compliance Teams</li>
<li>Platform provider Front-End Delivery &amp; CMS Teams</li>
<li>Creative Agencies and Translation Providers </li>
</ul>
Required Education
<ul>
<li>Degree in Communications, Digital Media, or a related field </li>
</ul>
Required Work Experience
<ul>
<li>2&ndash;4 years of CMS or content operations experience within an iGaming or high-volume eCommerce environment</li>
<li>Strong hands-on experience with digital content management systems (e.g CMS, WordPress, Drupal)</li>
<li>Familiarity with Casino Engine or other game aggregation platforms a strong plus</li>
<li>Experience working with multilingual content, localization workflows, and asset management </li>
</ul>
Other Requirements
<ul>
<li>Highly organized and detail-oriented with strong project coordination skills</li>
<li>Basic understanding of HTML/CSS and content formatting principles</li>
<li>Fluent in English; French is highly desirable for Francophone market coordination</li>
<li>Comfortable working in a fast-paced, launch-driven environment </li>
</ul>
Challenge Accepted?


This is a unique opportunity to take ownership of content localization and front-end delivery for Betsson Group’s market entry in Africa, beginning with with a first country in the west Francophone region. As
CMS &amp; Content Coordinator – Africa, you will be instrumental in maintaining and evolving the digital presence across sportsbook and casino, ensuring every customer interaction reflects a locally tailored, mobile-optimized, and brand-aligned experience.

You will work with EveryMatrix’s fully managed front-end CMS, CasinoEngine’s game management system, and the supporting delivery infrastructure to publish content, manage promotions, update lobbies, and ensure real-time responsiveness. This role is ideal for someone who combines meticulous attention to detail with a passion for localized user experiences and operational excellence in a fast-moving environment.



Key Responsibilities of the Role


 - Manage all on-site content updates across sportsbook, casino, and promotional areas via the CMS platform.

 - Coordinate and execute content localization in multiple languages, ensuring consistency with brand tone, regulatory compliance, and market fit.

 - Update and configure game lobbies using Casino Engine’s back-office tools, including game categorization, tags, banners, and placement.

 - Oversee banner, carousel, and module updates for web and mobile; ensure design files are prepared in line with the platform delivery specifications.

 - Liaise with marketing and CRM teams to implement campaign materials and conversion assets across multiple front-end placements.

 - Monitor real-time content performance, ensuring visibility of active campaigns, compliance messages, and user navigation clarity.

 - Ensure content meets regulatory requirements across jurisdictions (e.g., bonus display rules, restricted game flags, language disclaimers).

 - Support feedback loops and content QA with the platform provider post-delivery.

 - Maintain inventory of digital assets and coordinate translations and content uploads.

 - Collaborate with product and UX teams to ensure front-end usability and visual consistency.




Main Stakeholders and Type of Interaction


 - Local Marketing, CRM, and Product Teams

 - Central Content &amp; Compliance Teams

 - Platform provider Front-End Delivery &amp; CMS Teams

 - Creative Agencies and Translation Providers




Required Education


 - Degree in Communications, Digital Media, or a related field




Required Work Experience


 - 2–4 years of CMS or content operations experience within an iGaming or high-volume eCommerce environment

 - Strong hands-on experience with digital content management systems (e.g CMS, WordPress, Drupal)

 - Familiarity with Casino Engine or other game aggregation platforms a strong plus

 - Experience working with multilingual content, localization workflows, and asset management




Other Requirements


 - Highly organized and detail-oriented with strong project coordination skills

 - Basic understanding of HTML/CSS and content formatting principles

 - Fluent in English; French is highly desirable for Francophone market coordination

 - Comfortable working in a fast-paced, launch-driven environment




Challenge Accepted?

CMS & Content Coordinator – Africa

Are you an experienced Backend .NET/C# Engineer looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.&nbsp;&nbsp; The Wow
Our Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy.
You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing
To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level! &nbsp; 
Some of the things that we would like to see
Previous experience as a backend developer and relevant experience with some of the core technical skills mentioned below. You are a collaborative person who readily offers help and shares knowledge with your colleagues.
<ul>
<li>C#, .NET, NET Core</li>
<li>Strong API integration skills</li>
<li>SQL Server and NoSQL databases</li>
<li>Unit testing frameworks</li>
<li>Messaging within a microservice architecture</li>
<li>Cloud environment experience e.g. AWS, Azure etc.</li>
<li>Agile development</li>
</ul>
And/or to have experience working with Kafka/RabbitMQ, a modern front-end framework (e.g. Angular), Docker containerization, Domain driven design&nbsp;
&nbsp;
CHALLENGE ACCEPTED?


Are you an experienced Backend .NET/C# Engineer looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.




The Wow

Our Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy.

You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing

To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level! 




Some of the things that we would like to see

Previous experience as a backend developer and relevant experience with some of the core technical skills mentioned below. You are a collaborative person who readily offers help and shares knowledge with your colleagues.


 - C#, .NET, NET Core

 - Strong API integration skills

 - SQL Server and NoSQL databases

 - Unit testing frameworks

 - Messaging within a microservice architecture

 - Cloud environment experience e.g. AWS, Azure etc.

 - Agile development


And/or to have experience working with Kafka/RabbitMQ, a modern front-end framework (e.g. Angular), Docker containerization, Domain driven design





CHALLENGE ACCEPTED?

Backend .NET Software Engineer - Gaming

Are you a driven and passionate individual with great communication skills? If so, we are looking for an outstanding Customer Service &amp; Protection Agent to join our team in Malta and strengthen our relationship with our ever-growing customer community in Belgium.
In this enticing role, you must be bilingual, with proficiency in French, and English. You will manage our multilingual customer base daily. Reporting to the CS Team leader, you will be the primary point of contact for our customers, providing comprehensive assistance through online chat, email, and telephone. 
Responsibilities
Customer Service Agent:&nbsp;
<ul>
<li>Aid our French and English-speaking customers with any required assistance.</li>
<li>Communicate with customers via online chat, email, and telephone.</li>
<li>Ensure high-quality service by assessing, troubleshooting, and escalating issues according to internal processes and procedures.</li>
<li>Meet quarterly qualitative and quantitative personal and team targets.</li>
<li>Conduct fraud, risk, affordability, and KYC checks to ensure optimized customer protection.</li>
<li>Help ensure that customers bet responsibly.</li>
<li>Make outbound calls for informative purposes, fraud, risk, and KYC checks.</li>
<li>Assist the team with Responsible Gaming (RG) risk interventions as required by the RG Analyst.</li>
</ul>
Customer Protection:
<ul>
<li>Monitor and analyze customer behavior to identify possible signs of problematic gambling and potential risks.</li>
<li>Act as the primary point of contact for players seeking information or assistance related to responsible gaming practices.</li>
<li>Engage with players in a supportive and empathetic manner to address their concerns and provide guidance.</li>
<li>Utilize available tools and systems to detect patterns and intervene when necessary.</li>
<li>Educate customers on responsible gambling practices and support those seeking assistance with self-exclusion or limits.</li>
<li>Act as a resource for customers, offering information and guidance on responsible gaming initiatives.</li>
<li>Document solutions comprehensively and communicate effectively to both internal teams and customers </li>
</ul>
Requirements
<ul>
<li>Native fluency in French, both written and spoken.</li>
<li>Business proficiency in English is necessary.</li>
<li>Attentive to customer expectations and committed to ensuring their satisfaction with all interactions with betFIRST.</li>
<li>Empathy, understanding, and excellent communication skills.</li>
<li>Dynamic, proactive, and passionate about staying updated on industry trends and developments.</li>
<li>Relevant experience and/or knowledge in Responsible Gaming, Customer Service, or a related field is a plus.</li>
<li>Strong technical aptitude and ability to troubleshoot complex issues.</li>
<li>Ability to work collaboratively across departments to achieve common goals.</li>
<li>Capable of understanding and fulfilling customer needs.</li>
<li>Team player who is also comfortable working independently.</li>
<li>Ability to set priorities effectively </li>
</ul>
What you will get
<ul>
<li>Working with a great team of people were teamwork, support and learning are our driving</li>
<li>Working within a dynamic and fast paced industry.</li>
<li>Competitive remuneration package and relocation support to Malta available.</li>
<li>Hybrid structure with the option to work remotely once a week.</li>
<li>Healthcare plan.</li>
<li>Fabulous office and work environment in one of Malta&rsquo;s prime locations.</li>
<li>On the job training by skilled people who have sound experience in the industry.</li>
<li>Multiple company events throughout the year, and fun team building events.</li>
<li>Dedicated time for training through online platforms. </li>
</ul>
About Us
Founded in 2011, betFIRST is the leading online and largest retail sports betting operator in Belgium. Operating in Belgium with over 400 retail points of sale and a best-in-class online offering. betFIRST was acquired by Betsson Group in July 2023, including a partnership with Group Partouche to extend our casino portfolio of the Belgian market. 
Our journey is guided by three key principles:
<ul>
<li>We foster a deep sense of belonging within our community, welcoming both customers and employees into the betFIRST family. With over 400 retail locations across Belgium, an online platform, and multiple initiatives to give back, we aim to create a warm and inclusive atmosphere.</li>
<li>Our commitment to taking responsibility extends beyond gaming, as we prioritize responsible gaming practices to ensure a secure and enjoyable betting experience for all.</li>
<li>We wholeheartedly embrace curiosity. Innovation and continuous learning are part of our DNA.</li>
</ul>

Challenge Accepted?


Are you a driven and passionate individual with great communication skills? If so, we are looking for an outstanding Customer Service &amp; Protection Agent to join our team in Malta and strengthen our relationship with our ever-growing customer community in Belgium.

In this enticing role, you must be bilingual, with proficiency in French, and English. You will manage our multilingual customer base daily. Reporting to the CS Team leader, you will be the primary point of contact for our customers, providing comprehensive assistance through online chat, email, and telephone.



Responsibilities

Customer Service Agent:



 - Aid our French and English-speaking customers with any required assistance.

 - Communicate with customers via online chat, email, and telephone.

 - Ensure high-quality service by assessing, troubleshooting, and escalating issues according to internal processes and procedures.

 - Meet quarterly qualitative and quantitative personal and team targets.

 - Conduct fraud, risk, affordability, and KYC checks to ensure optimized customer protection.

 - Help ensure that customers bet responsibly.

 - Make outbound calls for informative purposes, fraud, risk, and KYC checks.

 - Assist the team with Responsible Gaming (RG) risk interventions as required by the RG Analyst.


Customer Protection:


 - Monitor and analyze customer behavior to identify possible signs of problematic gambling and potential risks.

 - Act as the primary point of contact for players seeking information or assistance related to responsible gaming practices.

 - Engage with players in a supportive and empathetic manner to address their concerns and provide guidance.

 - Utilize available tools and systems to detect patterns and intervene when necessary.

 - Educate customers on responsible gambling practices and support those seeking assistance with self-exclusion or limits.

 - Act as a resource for customers, offering information and guidance on responsible gaming initiatives.

 - Document solutions comprehensively and communicate effectively to both internal teams and customers




Requirements


 - Native fluency in French, both written and spoken.

 - Business proficiency in English is necessary.

 - Attentive to customer expectations and committed to ensuring their satisfaction with all interactions with betFIRST.

 - Empathy, understanding, and excellent communication skills.

 - Dynamic, proactive, and passionate about staying updated on industry trends and developments.

 - Relevant experience and/or knowledge in Responsible Gaming, Customer Service, or a related field is a plus.

 - Strong technical aptitude and ability to troubleshoot complex issues.

 - Ability to work collaboratively across departments to achieve common goals.

 - Capable of understanding and fulfilling customer needs.

 - Team player who is also comfortable working independently.

 - Ability to set priorities effectively




What you will get


 - Working with a great team of people were teamwork, support and learning are our driving

 - Working within a dynamic and fast paced industry.

 - Competitive remuneration package and relocation support to Malta available.

 - Hybrid structure with the option to work remotely once a week.

 - Healthcare plan.

 - Fabulous office and work environment in one of Malta’s prime locations.

 - On the job training by skilled people who have sound experience in the industry.

 - Multiple company events throughout the year, and fun team building events.

 - Dedicated time for training through online platforms.




About Us

Founded in 2011, betFIRST is the leading online and largest retail sports betting operator in Belgium. Operating in Belgium with over 400 retail points of sale and a best-in-class online offering. betFIRST was acquired by Betsson Group in July 2023, including a partnership with Group Partouche to extend our casino portfolio of the Belgian market.



Our journey is guided by three key principles:


 - We foster a deep sense of belonging within our community, welcoming both customers and employees into the betFIRST family. With over 400 retail locations across Belgium, an online platform, and multiple initiatives to give back, we aim to create a warm and inclusive atmosphere.

 - Our commitment to taking responsibility extends beyond gaming, as we prioritize responsible gaming practices to ensure a secure and enjoyable betting experience for all.

 - We wholeheartedly embrace curiosity. Innovation and continuous learning are part of our DNA.




Challenge Accepted?

Customer Service & Protection Agent (NL/EN) - betFIRST

Senior Backend .NET Software Engineer - Gaming

Are you a Frontend Software Engineer with a keen interest in everything Web3 and how this can be applied to iGaming? Then this is the role for you! We are looking for a Software Engineer to help us in the beginning of our journey to bring new and innovative iGaming products and brands to the market, leveraging the exciting possibilities provided by Web3 concepts and technologies. The Wow
As a Frontend Software Engineer you will be part of a team working towards delivering innovative products and industry leading user experiences on a global scale. You will be responsible for ensuring the alignment of web design and user experience requirements. 
A taster of what you will be involved with
<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">Participate in sprint planning, task estimation, development testing, code reviews and deploying software</li>
<li data-stringify-indent="0" data-stringify-border="0">Maintenance and improving of existing software</li>
<li data-stringify-indent="0" data-stringify-border="0">Designing code, unit tests</li>
<li data-stringify-indent="0" data-stringify-border="0">Managing SQL and NoSQL data models </li>
</ul>
What we are looking for
<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">2+ years of experience working as a Frontend Engineer</li>
<li data-stringify-indent="0" data-stringify-border="0">TypeScript and JavaScript</li>
<li data-stringify-indent="0" data-stringify-border="0">At least one JavaScript Framework (Angular7+, AngularJS, React+Redux, or Vue.js)</li>
<li data-stringify-indent="0" data-stringify-border="0">Experience with Native Web Components (Stencil.js)</li>
<li data-stringify-indent="0" data-stringify-border="0">HTML, CSS, Sass or LESS</li>
<li data-stringify-indent="0" data-stringify-border="0">RESTful APIs</li>
<li data-stringify-indent="0" data-stringify-border="0">Unit and Integration Tests (Jasmine, Jest, Karma)</li>
<li data-stringify-indent="0" data-stringify-border="0">JavaScript tooling (webpack, rollup.js)</li>
<li data-stringify-indent="0" data-stringify-border="0">Scalable and performant web applications</li>
<li data-stringify-indent="0" data-stringify-border="0">Agile product development </li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 1200 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world. 
Challenge Accepted?


Are you a Frontend Software Engineer with a keen interest in everything Web3 and how this can be applied to iGaming? Then this is the role for you! We are looking for a Software Engineer to help us in the beginning of our journey to bring new and innovative iGaming products and brands to the market, leveraging the exciting possibilities provided by Web3 concepts and technologies.


The Wow

As a Frontend Software Engineer you will be part of a team working towards delivering innovative products and industry leading user experiences on a global scale. You will be responsible for ensuring the alignment of web design and user experience requirements.



A taster of what you will be involved with


 - Participate in sprint planning, task estimation, development testing, code reviews and deploying software

 - Maintenance and improving of existing software

 - Designing code, unit tests

 - Managing SQL and NoSQL data models




What we are looking for


 - 2+ years of experience working as a Frontend Engineer

 - TypeScript and JavaScript

 - At least one JavaScript Framework (Angular7+, AngularJS, React+Redux, or Vue.js)

 - Experience with Native Web Components (Stencil.js)

 - HTML, CSS, Sass or LESS

 - RESTful APIs

 - Unit and Integration Tests (Jasmine, Jest, Karma)

 - JavaScript tooling (webpack, rollup.js)

 - Scalable and performant web applications

 - Agile product development




What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 1200 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.



Challenge Accepted?

Frontend Software Engineer - Web3

The Product Owner (Gaming) will form part of the product management team working with our industry-leading gaming products and platforms. Following the guidance and direction of the Product Manager, you will take ownership of specific parts of the product offering and key initiatives on the product roadmap. You will work closely with engineering teams, product designers, data analysts, and stakeholders to continuously improve our products and the user experience. A taster of what you will be involved with
<ul>
<li>Produce detailed product specifications in the form of user stories with detailed acceptance criteria, complemented by descriptive aids such as wireframes and flowcharts where necessary, to ensure the development teams have all required information to deliver the desired outcome.</li>
<li>Lead the product discovery process for assigned initiatives (including hypothesis generation, requirements gathering, design, and scoping) in collaboration with the product manager, product designers, data analysts, and engineers.</li>
<li>Assist the product manager in ensuring that the product development backlog is properly organised, prioritised, and kept up-to-date.</li>
<li>Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.</li>
<li>Ensure that proper analytics, tracking, and data collection mechanisms are in place to understand user behaviours and/or product performance.</li>
<li>Provide the necessary product support to the development teams as may be required to aid their delivery.</li>
<li>Work with other parts of the organisation as and when necessary to ensure the expected outcomes are achieved and are measured.</li>
<li>Communicate product releases and the status of ongoing product development to the wider organisation.</li>
<li>Hold effective demos and trainings with stakeholders for new product concepts and releases as and when required.</li>
<li>Ensure that relevant product documentation and wikis are well maintained.</li>
<li>Perform user acceptance testing of new product releases (or ensure coordination of).</li>
<li>Continuously review the live product to identify areas for improvement and any deviations from the expected experience.</li>
<li>Assist and support the Product Manager in any matters as may be delegated from time to time.</li>
<li>Learn the market &amp; customer needs through data and customer feedback.</li>
<li>Assist and drive the team to follow Agile principles best practices. </li>
</ul>
What we are looking for:
<ul>
<li>A relevant academic degree or qualifications; preferably technology and/or business related.</li>
<li>At least 2 years of experience working in a similar role.</li>
<li>Prior experience in the gaming industry will be considered a plus.</li>
<li>Excellent communication skills in English, both verbally and in writing.</li>
<li>Experience working with agile and remote development teams.</li>
<li>Comfortable and confident working with both the technical and commercial sides of an organisation.</li>
<li>Strong problem-solving skills, with the ability to break down complex problems into solvable and easily understandable parts.</li>
<li>Excellent decision-making skills, with the ability to logically measure risk against potential gain.</li>
<li>A team player capable of building positive working relationships across the company.</li>
<li>A keen eye for detail and a user-centric mindset. </li>
</ul>
What we offer
In addition to a competitive salary:
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.
We care about your health so we provide gym subsidy, health insurance (Atlas), accident insurance, office massage, office yoga and fruits.
Regular after-work and team events thanks to our proactive colleagues. We have poker events, board game nights, quizzes&hellip; if you have other idea, we really want to hear it! Last, but not least Betsson provides team building budget for each team in every quarter for team activities&hellip;it is up to you what you want to do!
Breakfast every other week for days you're in the office and snacks on breakfast weeks off.
&nbsp;
Challenge Accepted?&nbsp;


The Product Owner (Gaming) will form part of the product management team working with our industry-leading gaming products and platforms. Following the guidance and direction of the Product Manager, you will take ownership of specific parts of the product offering and key initiatives on the product roadmap. You will work closely with engineering teams, product designers, data analysts, and stakeholders to continuously improve our products and the user experience.


A taster of what you will be involved with


 - Produce detailed product specifications in the form of user stories with detailed acceptance criteria, complemented by descriptive aids such as wireframes and flowcharts where necessary, to ensure the development teams have all required information to deliver the desired outcome.

 - Lead the product discovery process for assigned initiatives (including hypothesis generation, requirements gathering, design, and scoping) in collaboration with the product manager, product designers, data analysts, and engineers.

 - Assist the product manager in ensuring that the product development backlog is properly organised, prioritised, and kept up-to-date.

 - Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.

 - Ensure that proper analytics, tracking, and data collection mechanisms are in place to understand user behaviours and/or product performance.

 - Provide the necessary product support to the development teams as may be required to aid their delivery.

 - Work with other parts of the organisation as and when necessary to ensure the expected outcomes are achieved and are measured.

 - Communicate product releases and the status of ongoing product development to the wider organisation.

 - Hold effective demos and trainings with stakeholders for new product concepts and releases as and when required.

 - Ensure that relevant product documentation and wikis are well maintained.

 - Perform user acceptance testing of new product releases (or ensure coordination of).

 - Continuously review the live product to identify areas for improvement and any deviations from the expected experience.

 - Assist and support the Product Manager in any matters as may be delegated from time to time.

 - Learn the market &amp; customer needs through data and customer feedback.

 - Assist and drive the team to follow Agile principles best practices.




What we are looking for:


 - A relevant academic degree or qualifications; preferably technology and/or business related.

 - At least 2 years of experience working in a similar role.

 - Prior experience in the gaming industry will be considered a plus.

 - Excellent communication skills in English, both verbally and in writing.

 - Experience working with agile and remote development teams.

 - Comfortable and confident working with both the technical and commercial sides of an organisation.

 - Strong problem-solving skills, with the ability to break down complex problems into solvable and easily understandable parts.

 - Excellent decision-making skills, with the ability to logically measure risk against potential gain.

 - A team player capable of building positive working relationships across the company.

 - A keen eye for detail and a user-centric mindset.




What we offer

In addition to a competitive salary:

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.

We care about your health so we provide gym subsidy, health insurance (Atlas), accident insurance, office massage, office yoga and fruits.

Regular after-work and team events thanks to our proactive colleagues. We have poker events, board game nights, quizzes… if you have other idea, we really want to hear it! Last, but not least Betsson provides team building budget for each team in every quarter for team activities…it is up to you what you want to do!

Breakfast every other week for days you're in the office and snacks on breakfast weeks off.




Challenge Accepted?


Gaming - Product Owner

Are you a Product Manager with a passion for iGaming, innovation, and a love for improving user experiences? We're looking for a talented Product enthusiast to join our Mobile Apps Team and help us bring Betsson Group's vision &ldquo;to provide the best customer experience in the industry&rdquo; to life. The Wow
As a Product Manager at Betsson Group, you will play a pivotal role within our Product Development department, focusing on our Mobile Apps for iOs and Android. Betsson aims to build the best mobile customer experience in the gaming industry, delighting customers with innovative products that deliver business value.
In this capacity, you will work in a dynamic product team, collaborating closely with stakeholders to gather customer feedback and market information, to define, organise, and prioritise requirements. Your responsibilities will encompass taking ownership of multiple customer journeys and/or capabilities within our Mobile apps, spearheading the delivery of new functionality and enhancements to existing features. This will entail close collaboration with other development teams and active engagement with stakeholders to ensure successful implementations.
Operating within a fast-paced and dynamic industry, this role presents exciting opportunities to work on innovative and cutting-edge products, contributing significantly to Betsson Group's ongoing success.
&nbsp;
A taster of what you will be involved with&nbsp;
<ul>
<li>Working closely with the Head of the area and other product managers to define strategy and work towards Betsson Group&rsquo;s vision of providing the best customer experience in the industry.</li>
<li>Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.</li>
<li>Prioritizing a product initiative roadmap to deliver excellent customer experiences, business value, technical excellence and operational efficiencies.</li>
<li>Analysing customer feedback to determine customer problems and identify opportunities to create new features and incremental improvements to improve the customer experience.</li>
<li>Conducting product, market and customer research, working with insights teams and designers to validate ideas.</li>
<li>Partnering with architects, developers, and other stakeholders to define the customer experience, product specifications, and acceptance criteria.</li>
<li>Aligning with business stakeholders on marketing readiness, launch planning and commercial opportunities.</li>
<li>Analysing improvements and deliverables retrospectively to evaluate the impact on business KPIs.</li>
<li>Traveling occasionally to meet team members in various offices.</li>
</ul>
&nbsp;
Good if You Have:
<ul>
<li>Being product and data-driven &ndash; having a good understanding of what our customers expect from our products, how it is performing, and how to improve them continuously.</li>
<li>Being commercially aware &ndash; can demonstrate experience working on revenue generating customer products in competitive markets.</li>
<li>Familiarity with functional and non-functional KPIs. Can establish, track and report on success criteria and target metrics.</li>
<li>Shipping products and functionalities by partnering with engineers, designers, and other product leaders.</li>
<li>Problem-solving using data- and hypothesis-driven approaches.</li>
<li>Strong user experience sensibilities and familiarity with best practice design thinking.</li>
<li>Being app focussed, with experience from working on mobile applications in igaming or adjacent consumer facing domain with transactional elements.</li>
<li>Being accountable with a strong sense of ownership and a passion to deliver brilliant products.</li>
<li>Analysing legal and regulatory requirements to ensure product compliance.&nbsp;</li>
<li>Giving demos and presentations to a broad audience</li>
<li>Communicating and negotiating with stakeholders of various backgrounds</li>
<li>Working with cross-functional distributed teams.</li>
<li>Experience with Agile based methodologies. &nbsp;</li>
<li>Working in a fast-paced industry, where there are several moving targets and flexibility is expected.</li>
<li>Understanding the iGaming industry and customer behaviours.</li>
</ul>
&nbsp;
Challenge accepted?


Are you a Product Manager with a passion for iGaming, innovation, and a love for improving user experiences? We're looking for a talented Product enthusiast to join our Mobile Apps Team and help us bring Betsson Group's vision “to provide the best customer experience in the industry” to life.


The Wow

As a Product Manager at Betsson Group, you will play a pivotal role within our Product Development department, focusing on our Mobile Apps for iOs and Android. Betsson aims to build the best mobile customer experience in the gaming industry, delighting customers with innovative products that deliver business value.

In this capacity, you will work in a dynamic product team, collaborating closely with stakeholders to gather customer feedback and market information, to define, organise, and prioritise requirements. Your responsibilities will encompass taking ownership of multiple customer journeys and/or capabilities within our Mobile apps, spearheading the delivery of new functionality and enhancements to existing features. This will entail close collaboration with other development teams and active engagement with stakeholders to ensure successful implementations.

Operating within a fast-paced and dynamic industry, this role presents exciting opportunities to work on innovative and cutting-edge products, contributing significantly to Betsson Group's ongoing success.




A taster of what you will be involved with



 - Working closely with the Head of the area and other product managers to define strategy and work towards Betsson Group’s vision of providing the best customer experience in the industry.

 - Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.

 - Prioritizing a product initiative roadmap to deliver excellent customer experiences, business value, technical excellence and operational efficiencies.

 - Analysing customer feedback to determine customer problems and identify opportunities to create new features and incremental improvements to improve the customer experience.

 - Conducting product, market and customer research, working with insights teams and designers to validate ideas.

 - Partnering with architects, developers, and other stakeholders to define the customer experience, product specifications, and acceptance criteria.

 - Aligning with business stakeholders on marketing readiness, launch planning and commercial opportunities.

 - Analysing improvements and deliverables retrospectively to evaluate the impact on business KPIs.

 - Traveling occasionally to meet team members in various offices.





Good if You Have:


 - Being product and data-driven – having a good understanding of what our customers expect from our products, how it is performing, and how to improve them continuously.

 - Being commercially aware – can demonstrate experience working on revenue generating customer products in competitive markets.

 - Familiarity with functional and non-functional KPIs. Can establish, track and report on success criteria and target metrics.

 - Shipping products and functionalities by partnering with engineers, designers, and other product leaders.

 - Problem-solving using data- and hypothesis-driven approaches.

 - Strong user experience sensibilities and familiarity with best practice design thinking.

 - Being app focussed, with experience from working on mobile applications in igaming or adjacent consumer facing domain with transactional elements.

 - Being accountable with a strong sense of ownership and a passion to deliver brilliant products.

 - Analysing legal and regulatory requirements to ensure product compliance.


 - Giving demos and presentations to a broad audience

 - Communicating and negotiating with stakeholders of various backgrounds

 - Working with cross-functional distributed teams.

 - Experience with Agile based methodologies. 


 - Working in a fast-paced industry, where there are several moving targets and flexibility is expected.

 - Understanding the iGaming industry and customer behaviours.





Challenge accepted?

Mobile Apps - Product Manager

Our Data Engineering team is looking for a Senior BI Developer to join the team!&nbsp; The Wow
You will be working in a squad of BI Developers within the Data team, taking care of the full Data Product offered to various data consumers. The role will include work on new and existing BI dashboards and reports, extracting ad-hoc data sets, as well as offering support to the Data product.
As a senior member of the team, you will help the team with technical and strategic decisions to help evolve the team, the products and the technology stack. 
A taste of what you will be involved with:&nbsp;
<ul>
<li>Design the solutions based on the business requirements and work along with Data Engineers to acquire the data, create data models and present data sets for consumption.</li>
<li>Work on projects that require development of dashboards, static reporting, data modelling and scheduling automated data set workflows.</li>
<li>Be a key reference on multiple projects while assisting your peers.</li>
<li>Support the products and solutions providing improvement and investigating and fixing problems reported.</li>
<li>Ensure the BI systems availability and optimal performance.</li>
<li>Work together with the Technical Lead to discuss any recommendations for enhancing our architecture, tools, or processes.</li>
<li>Collaborate with stakeholders, business teams, and development teams to understand business requirements and deliver data solutions </li>
</ul>
You&rsquo;re good at:
<ul>
<li>Strong analytical and problem-solving abilities with a keen focus on detail.</li>
<li>Taking ownership of tasks and areas of work.</li>
<li>Working independently with minimal to no supervision.</li>
<li>Effectively prioritise and handle multiple tasks.</li>
<li>Collaborate within a team to accomplish collective objectives.</li>
<li>Possess excellent English communication skills. </li>
</ul>
Technical:
<ul>
<li>At least 5 years of experience in data related roles including 3 years of experience as a BI Developer.</li>
<li>Proficient knowledge of SQL is.</li>
<li>Experience in using reporting tools like QlikView or QlikSense and SSRS for Reporting.</li>
<li>Experience with Data Modelling and strong understanding of data warehouse and ETL concepts and tools like Snowflake and Airflow.</li>
<li>Possess a degree in a relevant technical area. </li>
</ul>
What we offer
<ul>
<li>Monthly Allowance for Lunch</li>
<li>Private &amp; Life Plan Insurance for you and your family</li>
<li>Team Building Budget</li>
<li>Annual Wellness Allowance</li>
<li>Corporate Travel Insurance</li>
<li>Events and initiatives both Local (Quarterly Meetings) and Global</li>
<li>Professional Development Programs &amp; Internal Career Opportunities</li>
<li>Milestone Birthday</li>
</ul>
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in. 
Challenge accepted?


Our Data Engineering team is looking for a Senior BI Developer to join the team!


The Wow

You will be working in a squad of BI Developers within the Data team, taking care of the full Data Product offered to various data consumers. The role will include work on new and existing BI dashboards and reports, extracting ad-hoc data sets, as well as offering support to the Data product.

As a senior member of the team, you will help the team with technical and strategic decisions to help evolve the team, the products and the technology stack.



A taste of what you will be involved with:



 - Design the solutions based on the business requirements and work along with Data Engineers to acquire the data, create data models and present data sets for consumption.

 - Work on projects that require development of dashboards, static reporting, data modelling and scheduling automated data set workflows.

 - Be a key reference on multiple projects while assisting your peers.

 - Support the products and solutions providing improvement and investigating and fixing problems reported.

 - Ensure the BI systems availability and optimal performance.

 - Work together with the Technical Lead to discuss any recommendations for enhancing our architecture, tools, or processes.

 - Collaborate with stakeholders, business teams, and development teams to understand business requirements and deliver data solutions




You’re good at:


 - Strong analytical and problem-solving abilities with a keen focus on detail.

 - Taking ownership of tasks and areas of work.

 - Working independently with minimal to no supervision.

 - Effectively prioritise and handle multiple tasks.

 - Collaborate within a team to accomplish collective objectives.

 - Possess excellent English communication skills.




Technical:


 - At least 5 years of experience in data related roles including 3 years of experience as a BI Developer.

 - Proficient knowledge of SQL is.

 - Experience in using reporting tools like QlikView or QlikSense and SSRS for Reporting.

 - Experience with Data Modelling and strong understanding of data warehouse and ETL concepts and tools like Snowflake and Airflow.

 - Possess a degree in a relevant technical area.




What we offer


 - Monthly Allowance for Lunch

 - Private &amp; Life Plan Insurance for you and your family

 - Team Building Budget

 - Annual Wellness Allowance

 - Corporate Travel Insurance

 - Events and initiatives both Local (Quarterly Meetings) and Global

 - Professional Development Programs &amp; Internal Career Opportunities

 - Milestone Birthday


Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.



Challenge accepted?

Senior BI Developer

Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the&nbsp;best customer experience in the industry&nbsp;and has&nbsp;won numerous awards for its commitment to excellence.
Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices.
 The Wow
Get ready for an incredible opportunity that awaits you at Betsson Group! As a valued member of our team, you'll play a crucial role in our&nbsp;Customer Service department, working towards our shared goal of providing the best Customer Experience. But that's not all &ndash; at Betsson, we believe in limitless possibilities for growth and learning.
Join us in embracing the future of work with our Hybrid Work From Home (WFH) model, offering you the freedom to work three days in our friendly office and two days from the comfort of your own home. 
To excel in this role, we're looking for individuals who can:
<ul>
<li>Provide exceptional customer support in both English and Danish, utilizing various communication channels such as emails, chats, and phone calls.</li>
<li>Deliver prompt and accurate resolutions to customer inquiries, always striving to go above and beyond to exceed their expectations.</li>
<li>Collaborate with our amazing team members to create a seamless and personalized customer experience that sets us apart.</li>
<li>Adhere to our company policies and procedures, including following guidelines for player safety, protection, and responsible gaming.</li>
</ul>
 What's in it for me?&nbsp;
When you join Betsson, you'll be part of a fast-paced, multicultural environment where growth is encouraged and valued. Expand your skills and knowledge within the thriving iGaming industry as you embrace the values of One Betsson. As a proud Betssonite, you'll also enjoy a range of exciting perks and benefits.
 You're good at:
<ul>
<li>Verbal and written communication in&nbsp;Danish&nbsp;and&nbsp;English</li>
<li>Strong Microsoft Office knowledge</li>
<li>Background in customer service, this can be face to face, online or via phone calls</li>
<li>Multi-tasking and time management&nbsp; </li>
</ul>
What we offer?
We offer a variety of exciting benefits to our employees, including:
<ul>
<li>🥘Lunch provided between Monday to Friday on site</li>
<li>🧘&zwj;♀️Wellbeing allowance per year</li>
<li>💲Work from home allowance</li>
<li>🏡Hybrid model</li>
<li>💻2 weeks of remote work (abroad)</li>
<li>📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)</li>
<li>🎂Milestone birthday</li>
<li>🏥Private Health Insurance</li>
<li>♿Temporary Total Disability &amp; Personal Accident Insurances</li>
<li>🛡️Life &amp; Corporate Travel Insurance</li>
<li>💵Discounts with local companies in Malta</li>
<li>💰Optional Pension Plan</li>
<li>✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)</li>
</ul>
 Good to Know:
<ul>
<li>Salary: You'll receive a competitive base salary along with a bonus scheme.</li>
<li>Work hours: morning and afternoon shifts</li>
<li>Location: St Julians, Malta</li>
<li>Generous relocation package offered</li>
</ul>


Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the
best customer experience in the industry
and has
won numerous awards for its commitment to excellence.

Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices.


The Wow

Get ready for an incredible opportunity that awaits you at Betsson Group! As a valued member of our team, you'll play a crucial role in our
Customer Service department, working towards our shared goal of providing the best Customer Experience. But that's not all – at Betsson, we believe in limitless possibilities for growth and learning.

Join us in embracing the future of work with our Hybrid Work From Home (WFH) model, offering you the freedom to work three days in our friendly office and two days from the comfort of your own home.



To excel in this role, we're looking for individuals who can:


 - Provide exceptional customer support in both English and Danish, utilizing various communication channels such as emails, chats, and phone calls.

 - Deliver prompt and accurate resolutions to customer inquiries, always striving to go above and beyond to exceed their expectations.

 - Collaborate with our amazing team members to create a seamless and personalized customer experience that sets us apart.

 - Adhere to our company policies and procedures, including following guidelines for player safety, protection, and responsible gaming.



What's in it for me?


When you join Betsson, you'll be part of a fast-paced, multicultural environment where growth is encouraged and valued. Expand your skills and knowledge within the thriving iGaming industry as you embrace the values of One Betsson. As a proud Betssonite, you'll also enjoy a range of exciting perks and benefits.


You're good at:


 - Verbal and written communication in
Danish
and
English

 - Strong Microsoft Office knowledge

 - Background in customer service, this can be face to face, online or via phone calls

 - Multi-tasking and time management





What we offer?

We offer a variety of exciting benefits to our employees, including:


 - 🥘Lunch provided between Monday to Friday on site

 - 🧘‍♀️Wellbeing allowance per year

 - 💲Work from home allowance

 - 🏡Hybrid model

 - 💻2 weeks of remote work (abroad)

 - 📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)

 - 🎂Milestone birthday

 - 🏥Private Health Insurance

 - ♿Temporary Total Disability &amp; Personal Accident Insurances

 - 🛡️Life &amp; Corporate Travel Insurance

 - 💵Discounts with local companies in Malta

 - 💰Optional Pension Plan

 - ✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)



Good to Know:


 - Salary: You'll receive a competitive base salary along with a bonus scheme.

 - Work hours: morning and afternoon shifts

 - Location: St Julians, Malta

 - Generous relocation package offered




Danish Speaking – Customer Service (inc relocation to Malta)

Drive Affiliate Growth in Regulated Markets with Betsson Group.
Are you a strategic affiliate expert with experience navigating&nbsp;regulated markets like Denmark and Sweden? Do you thrive in a data-driven, fast-paced environment where relationships and results go hand in hand? Join&nbsp;Betsson Group&nbsp;as our new&nbsp;Senior Affiliate Manager. 
Your Role:&nbsp;
As a&nbsp;Senior Affiliate Manager, you will be responsible for driving acquisition and growth through affiliate partnerships in&nbsp;Denmark and Sweden. Your focus will be on developing high-performing relationships, ensuring full compliance with local regulations, and executing market-specific strategies to optimise performance.&nbsp; 
Key Responsibilities:&nbsp;
<ul>
<li data-aria-posinset="1" data-aria-level="1">Manage and grow affiliate partnerships for&nbsp;Betsson Group brands&nbsp;in&nbsp;Denmark and Sweden.&nbsp;</li>
<li data-aria-posinset="2" data-aria-level="1">Ensure all campaigns and affiliate activities comply with local marketing and regulatory requirements.&nbsp;</li>
<li data-aria-posinset="3" data-aria-level="1">Monitor traffic, conversions, and ROI to continuously improve affiliate performance.&nbsp;</li>
<li data-aria-posinset="4" data-aria-level="1">Develop tailored promotional strategies and communications for partners in the region.&nbsp;</li>
<li data-aria-posinset="5" data-aria-level="1">Identify and recruit new affiliates with potential for long-term value.&nbsp;</li>
<li data-aria-posinset="6" data-aria-level="1">Collaborate closely with internal teams (Compliance, Marketing, Legal, Product) to align affiliate strategies with business goals.&nbsp;</li>
<li data-aria-posinset="7" data-aria-level="1">Represent Betsson Group at industry events and affiliate conferences across Europe.&nbsp;</li>
<li data-aria-posinset="8" data-aria-level="1">Support and mentor junior team members and contribute to team hiring and development.&nbsp; </li>
</ul>
What We're Looking For:&nbsp;
<ul>
<li data-aria-posinset="9" data-aria-level="1">Minimum&nbsp;5 years of experience&nbsp;in affiliate marketing within the&nbsp;online gaming industry.&nbsp;</li>
<li data-aria-posinset="10" data-aria-level="1">Proven track record in&nbsp;regulated markets, particularly&nbsp;Denmark and/or Sweden.&nbsp;</li>
<li data-aria-posinset="11" data-aria-level="1">Deep understanding of local advertising standards, affiliate compliance, and player behaviour.&nbsp;</li>
<li data-aria-posinset="12" data-aria-level="1">Strong analytical skills with the ability to translate data into strategy.&nbsp;</li>
<li data-aria-posinset="13" data-aria-level="1">Excellent communication and interpersonal skills.&nbsp;</li>
<li data-aria-posinset="14" data-aria-level="1">Fluent in&nbsp;English; proficiency in&nbsp;Danish or Swedish&nbsp;is a strong plus.&nbsp;</li>
<li data-aria-posinset="15" data-aria-level="1">Proactive, adaptable, and results-focused mindset. </li>
</ul>
Why Betsson Group?&nbsp;
At&nbsp;Betsson Group, we&rsquo;re committed to responsible growth in regulated markets. You&rsquo;ll be part of a collaborative, forward-thinking team that values innovation, compliance, and performance. We offer a dynamic work environment, opportunities for career development, and the chance to help shape the future of affiliate marketing&nbsp;


Drive Affiliate Growth in Regulated Markets with Betsson Group.

Are you a strategic affiliate expert with experience navigating
regulated markets like Denmark and Sweden? Do you thrive in a data-driven, fast-paced environment where relationships and results go hand in hand? Join
Betsson Group
as our new
Senior Affiliate Manager.



Your Role:


As a
Senior Affiliate Manager, you will be responsible for driving acquisition and growth through affiliate partnerships in
Denmark and Sweden. Your focus will be on developing high-performing relationships, ensuring full compliance with local regulations, and executing market-specific strategies to optimise performance.




Key Responsibilities:



 - Manage and grow affiliate partnerships for
Betsson Group brands
in
Denmark and Sweden.


 - Ensure all campaigns and affiliate activities comply with local marketing and regulatory requirements.


 - Monitor traffic, conversions, and ROI to continuously improve affiliate performance.


 - Develop tailored promotional strategies and communications for partners in the region.


 - Identify and recruit new affiliates with potential for long-term value.


 - Collaborate closely with internal teams (Compliance, Marketing, Legal, Product) to align affiliate strategies with business goals.


 - Represent Betsson Group at industry events and affiliate conferences across Europe.


 - Support and mentor junior team members and contribute to team hiring and development.





What We're Looking For:



 - Minimum
5 years of experience
in affiliate marketing within the
online gaming industry.


 - Proven track record in
regulated markets, particularly
Denmark and/or Sweden.


 - Deep understanding of local advertising standards, affiliate compliance, and player behaviour.


 - Strong analytical skills with the ability to translate data into strategy.


 - Excellent communication and interpersonal skills.


 - Fluent in
English; proficiency in
Danish or Swedish
is a strong plus.


 - Proactive, adaptable, and results-focused mindset.




Why Betsson Group?


At
Betsson Group, we’re committed to responsible growth in regulated markets. You’ll be part of a collaborative, forward-thinking team that values innovation, compliance, and performance. We offer a dynamic work environment, opportunities for career development, and the chance to help shape the future of affiliate marketing


Senior Affiliate Manager - Denmark & Sweden Markets

Our Data team is looking for a Data DevOps Engineer who will be joining a bunch of talented and fun people. 
The Wow
In this role, you will support, maintain, operate and monitor our Data Platform which is hosted on AWS. You will also have the chance to build and automate processes as well as taking care of the CI/CD environment.
Joining our team will provide you with an opportunity to grow your skills and gain experience on both technologies. 
A taster of what you will be involved with:&nbsp;
<ul>
<li>Monitor, administer and deploy data workflows and systems;</li>
<li>Proactively handle incidents and ensure solutions are applied in a timely manner;</li>
<li>Perform On-call duties;</li>
<li>Manage a data platform which is hosted on AWS;</li>
<li>Manage application deployments and configuration;</li>
<li>Build and maintain CI/CD pipelines;</li>
<li>Automate and build monitoring, logging and deployment tools;</li>
<li>Recognise data quality issues in both batch and real-time data pipelines;</li>
<li>Ensure availability and performance of systems and databases;</li>
<li>Able to provide solutions on how to improve bottlenecks and common database issues. </li>
</ul>
Who you are:&nbsp;
Must haves:
<ul>
<li>Good knowledge about&nbsp;Docker&nbsp;and&nbsp;Linux;</li>
<li>Experience with&nbsp;Terraform;</li>
<li>Scripting with either&nbsp;PowerShell&nbsp;or&nbsp;Unix Scripting;</li>
<li>Experience with Monitoring and Observability tools such as&nbsp;Grafana, Loki&nbsp;or&nbsp;CloudWatch;</li>
<li>Solid understanding of CI/CD processes using tools such as&nbsp;GitHub Actions;</li>
<li>Development experience in both&nbsp;Microsoft,&nbsp;Linux&nbsp;or&nbsp;cloud environment;</li>
<li>Experience with orchestrating data pipelines using&nbsp;Airflow;</li>
<li>Knowledge on&nbsp;AWS Services&nbsp;like S3/Lambda/API Gateways/DMS/RDS;</li>
<li>At least 2 years experience in Data DevOps Engineering;</li>
<li>Excellent verbal and writing English communication skills;</li>
<li>Good learning mindset;</li>
<li>Able to set priorities and multitask. </li>
</ul>
Nice to have:
<ul>
<li>Experience with administering Snowflake;</li>
<li>Experience with any&nbsp;programming languages&nbsp;like python, java;</li>
<li>Have strong analytical and&nbsp;problem-solving skills;</li>
</ul>
&nbsp;
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
&nbsp;
Challenge accepted?


Our Data team is looking for a Data DevOps Engineer who will be joining a bunch of talented and fun people.



The Wow

In this role, you will support, maintain, operate and monitor our Data Platform which is hosted on AWS. You will also have the chance to build and automate processes as well as taking care of the CI/CD environment.

Joining our team will provide you with an opportunity to grow your skills and gain experience on both technologies.



A taster of what you will be involved with:



 - Monitor, administer and deploy data workflows and systems;

 - Proactively handle incidents and ensure solutions are applied in a timely manner;

 - Perform On-call duties;

 - Manage a data platform which is hosted on AWS;

 - Manage application deployments and configuration;

 - Build and maintain CI/CD pipelines;

 - Automate and build monitoring, logging and deployment tools;

 - Recognise data quality issues in both batch and real-time data pipelines;

 - Ensure availability and performance of systems and databases;

 - Able to provide solutions on how to improve bottlenecks and common database issues.




Who you are:


Must haves:


 - Good knowledge about
Docker
and
Linux;

 - Experience with
Terraform;

 - Scripting with either
PowerShell
or
Unix Scripting;

 - Experience with Monitoring and Observability tools such as
Grafana, Loki
or
CloudWatch;

 - Solid understanding of CI/CD processes using tools such as
GitHub Actions;

 - Development experience in both
Microsoft,
Linux
or
cloud environment;

 - Experience with orchestrating data pipelines using
Airflow;

 - Knowledge on
AWS Services
like S3/Lambda/API Gateways/DMS/RDS;

 - At least 2 years experience in Data DevOps Engineering;

 - Excellent verbal and writing English communication skills;

 - Good learning mindset;

 - Able to set priorities and multitask.




Nice to have:


 - Experience with administering Snowflake;

 - Experience with any
programming languages
like python, java;

 - Have strong analytical and
problem-solving skills;





What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.




Challenge accepted?

Senior Data DevOps Engineer

The Wow
As a Team Lead at Betsson Group, you will lead a team of talented engineers and take overall responsibility for both team performance and delivery. You will drive a healthy, collaborative team culture while ensuring technical excellence. Alongside your leadership duties, you will occasionally contribute as a developer, designing and developing next-generation Engagement products for the iGaming industry. About the Job:
As part of this team, you will leverage cutting-edge technologies to build highly scalable, resilient, and efficient applications. As Team Lead, you will also be responsible for getting these applications into the hands of our users safely, quickly, and sustainably. Within Marketing Platforms, we work closely with marketing and commercial teams to transform their ideas into technical solutions, all built and delivered by us using best-of-breed technologies, practices, and processes. 
Your day-to-day responsibilities will include:
<ul>
<li>People leadership:&nbsp;Mentoring, coaching, and managing developers, including recruitment, onboarding, performance reviews, personal development planning, and regular 1-to-1s.</li>
<li>Sprint planning &amp; administration:&nbsp;Leading sprint planning sessions, managing backlogs, and ensuring timely and high-quality delivery.</li>
<li>Code quality &amp; reviews:&nbsp;Maintaining high standards for code quality through peer reviews, continuous improvement, and best practices.</li>
<li>Maintaining repositories:&nbsp;Overseeing and maintaining code repositories to ensure clean, stable, and well-documented versions.</li>
<li>High-level QA Ownership:&nbsp;Define and enforce testing strategies, quality standards, and automated testing approaches to ensure product reliability.</li>
<li>Close collaboration with stakeholders:&nbsp;Working closely with Product Managers, Tech Leads, and other stakeholders to translate business needs into actionable technical solutions.</li>
<li>Occasional development:&nbsp;Writing code when necessary, following modern development principles and best practices.</li>
<li>Architecture &amp; technical decision-making:&nbsp;Participating in design decisions, improving application architecture, and performing solution reviews. </li>
</ul>
What we are looking for:
<ul>
<li>5+ years of experience in software development.</li>
<li>Strong leadership, communication, and organizational skills.</li>
<li>Experience with sprint planning, backlog management, and agile methodologies.</li>
<li>Excellent knowledge and hands-on experience with PHP and MySQL, with strong expertise in writing efficient queries.</li>
<li>A proactive approach to code quality, reviews, and repository management.</li>
<li>An interest in learning the business domain and aligning technical solutions with business goals.</li>
<li>Agile mindset with a focus on delivering value and achieving business objectives. </li>
</ul>
&nbsp;Challenge accepted?


The Wow

As a Team Lead at Betsson Group, you will lead a team of talented engineers and take overall responsibility for both team performance and delivery. You will drive a healthy, collaborative team culture while ensuring technical excellence. Alongside your leadership duties, you will occasionally contribute as a developer, designing and developing next-generation Engagement products for the iGaming industry.


About the Job:

As part of this team, you will leverage cutting-edge technologies to build highly scalable, resilient, and efficient applications. As Team Lead, you will also be responsible for getting these applications into the hands of our users safely, quickly, and sustainably. Within Marketing Platforms, we work closely with marketing and commercial teams to transform their ideas into technical solutions, all built and delivered by us using best-of-breed technologies, practices, and processes.



Your day-to-day responsibilities will include:


 - People leadership:
Mentoring, coaching, and managing developers, including recruitment, onboarding, performance reviews, personal development planning, and regular 1-to-1s.

 - Sprint planning &amp; administration:
Leading sprint planning sessions, managing backlogs, and ensuring timely and high-quality delivery.

 - Code quality &amp; reviews:
Maintaining high standards for code quality through peer reviews, continuous improvement, and best practices.

 - Maintaining repositories:
Overseeing and maintaining code repositories to ensure clean, stable, and well-documented versions.

 - High-level QA Ownership:
Define and enforce testing strategies, quality standards, and automated testing approaches to ensure product reliability.

 - Close collaboration with stakeholders:
Working closely with Product Managers, Tech Leads, and other stakeholders to translate business needs into actionable technical solutions.

 - Occasional development:
Writing code when necessary, following modern development principles and best practices.

 - Architecture &amp; technical decision-making:
Participating in design decisions, improving application architecture, and performing solution reviews.




What we are looking for:


 - 5+ years of experience in software development.

 - Strong leadership, communication, and organizational skills.

 - Experience with sprint planning, backlog management, and agile methodologies.

 - Excellent knowledge and hands-on experience with PHP and MySQL, with strong expertise in writing efficient queries.

 - A proactive approach to code quality, reviews, and repository management.

 - An interest in learning the business domain and aligning technical solutions with business goals.

 - Agile mindset with a focus on delivering value and achieving business objectives.





Challenge accepted?

Engineering Team Lead

Are you an experienced Frontend Software Engineer looking for your next challenge? Our Gaming department is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more. 
The Wow
At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing. 
A Taster of what you will be involved with
We want to be pioneers in a highly competitive market so we continuously strive for technical and product excellence. As part of our team, you will be building new products using latest technologies; actively contributing towards our multi-brand adaptive frontend platform, which is supporting our core brands.
Our Frontend stack includes: Angular 16, Angular Material (Desktop), TypeScript 4, Redux Pattern for State Management, RxJS, Sass, HTML5; and the frontend consumes RESTful APIs and Web Sockets. It&rsquo;s a plus if you are curious about creating reusable custom web components, utilising libraries such as StencilJS.
As a Frontend Developer, you will be part of a cross functional team within our newly formed Gaming area. You will be contributing directly to the success of our products by materializing our product teams' visions into a tangible user experience. You will participate in agile rituals such as planning, estimation, development, testing, code reviews, deploying great software, implementing new features as well as maintaining and improving the existing functionality. 
What's in it for you?
<ul>
<li>You will be working side by side with some of the greatest talent in the industry</li>
<li>You will be working on web applications dealing with high traffic reaching worldwide audiences</li>
<li>A friendly and supportive environment; professional development programmes and trainings that will help you achieve your goals and grow both technically as well as professionally</li>
<li>In addition to all of this, you will be part of the multi-cultural Betsson community enjoying team-building events, our Friday bars, our social clubs, parties and other events. There is always something fun to look forward to! </li>
</ul>
You are good at
<ul>
<li>TypeScript and JavaScript</li>
<li>At least one JavaScript Framework (Angular 7+, AngularJS, React+Redux, or Vue.js)</li>
<li>HTML, CSS, Sass or LESS</li>
<li>RESTful APIs</li>
<li>Understanding of micro-frontend architecture</li>
<li>Unit and Integration Tests (Jasmine, Jest, Karma)</li>
<li>JavaScript tooling (webpack, rollup.js)</li>
<li>Scalable and performant web applications</li>
<li>Agile product development </li>
</ul>
What we offer:
For the right person, there are many different career paths at Betsson, both if you want to deepen your technical skills or work with management in the future. We strive to do our best in whatever field we choose to play on, and we make sure to have fun along the way!
<ul>
<li>You will be working side by side with some of the most passionate and talented people in the industry</li>
<li>A friendly and supportive environment characterized by collaboration &amp; knowledge-sharing</li>
<li>Professional development programs and training's that will help you achieve your goals and grow both technically as well as professionally</li>
<li>Free Parking nearby the office</li>
<li>Fitness Allowance, Health Insurance, activities, events</li>
<li>Paid sick leave days</li>
<li>Hybrid Work Environment</li>
</ul>
In addition to all of this, you will be part of the multi-cultural Betsson community enjoying team-building events, our Friday bars, our social clubs, parties and other events. There is always something fun to look forward to! 
Challenge Accepted?


Are you an experienced Frontend Software Engineer looking for your next challenge? Our Gaming department is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.



The Wow

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.

You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing.



A Taster of what you will be involved with

We want to be pioneers in a highly competitive market so we continuously strive for technical and product excellence. As part of our team, you will be building new products using latest technologies; actively contributing towards our multi-brand adaptive frontend platform, which is supporting our core brands.

Our Frontend stack includes: Angular 16, Angular Material (Desktop), TypeScript 4, Redux Pattern for State Management, RxJS, Sass, HTML5; and the frontend consumes RESTful APIs and Web Sockets. It’s a plus if you are curious about creating reusable custom web components, utilising libraries such as StencilJS.

As a Frontend Developer, you will be part of a cross functional team within our newly formed Gaming area. You will be contributing directly to the success of our products by materializing our product teams' visions into a tangible user experience. You will participate in agile rituals such as planning, estimation, development, testing, code reviews, deploying great software, implementing new features as well as maintaining and improving the existing functionality.



What's in it for you?


 - You will be working side by side with some of the greatest talent in the industry

 - You will be working on web applications dealing with high traffic reaching worldwide audiences

 - A friendly and supportive environment; professional development programmes and trainings that will help you achieve your goals and grow both technically as well as professionally

 - In addition to all of this, you will be part of the multi-cultural Betsson community enjoying team-building events, our Friday bars, our social clubs, parties and other events. There is always something fun to look forward to!




You are good at


 - TypeScript and JavaScript

 - At least one JavaScript Framework (Angular 7+, AngularJS, React+Redux, or Vue.js)

 - HTML, CSS, Sass or LESS

 - RESTful APIs

 - Understanding of micro-frontend architecture

 - Unit and Integration Tests (Jasmine, Jest, Karma)

 - JavaScript tooling (webpack, rollup.js)

 - Scalable and performant web applications

 - Agile product development




What we offer:

For the right person, there are many different career paths at Betsson, both if you want to deepen your technical skills or work with management in the future. We strive to do our best in whatever field we choose to play on, and we make sure to have fun along the way!


 - You will be working side by side with some of the most passionate and talented people in the industry

 - A friendly and supportive environment characterized by collaboration &amp; knowledge-sharing

 - Professional development programs and training's that will help you achieve your goals and grow both technically as well as professionally

 - Free Parking nearby the office

 - Fitness Allowance, Health Insurance, activities, events

 - Paid sick leave days

 - Hybrid Work Environment


In addition to all of this, you will be part of the multi-cultural Betsson community enjoying team-building events, our Friday bars, our social clubs, parties and other events. There is always something fun to look forward to!



Challenge Accepted?

Gaming - Frontend Software Engineer

Excellent opportunity to join Betsson Group as our new Gaming Operations Manager.
Oversee the operational aspects of our gaming products across various brands and markets. focus on ensuring seamless delivery, optimal performance, and regulatory compliance of our casino, live casino, and games verticals. Act as the key link between product, marketing, customer service, and platform teams to drive growth and maintain the highest standards in user experience. 
Key Responsibilities:
Operational Management:
<ul>
<li>Ensure smooth day-to-day operations of gaming products, including game launches, content updates, promotions, and incident handling.</li>
</ul>
Game Portfolio Management:
<ul>
<li>Oversee the onboarding and management of game providers and titles, ensuring appropriate content is available for all markets.</li>
</ul>
Cross-functional Coordination:
<ul>
<li>Collaborate with product owners, CRM, marketing, and customer support teams to optimize campaigns, promotions, and player experience.</li>
</ul>
Data Analysis &amp; Reporting:
<ul>
<li>Monitor and analyse key performance indicators (KPIs) to optimize game performance and player engagement.</li>
</ul>
Compliance &amp; Risk Management:
<ul>
<li>Work with legal and compliance teams to ensure all games and operations meet regulatory standards in various jurisdictions.</li>
</ul>
Player Experience:
<ul>
<li>Constantly evaluate and improve the player journey, game presentation, and mobile/desktop performance. </li>
</ul>
Requirements 
<ul>
<li>3+ years of experience in gaming operations, in iGaming.</li>
<li>Strong understanding of online casino products and providers</li>
<li>Excellent communication skills</li>
<li>Data-driven mindset with proficiency in analytics tools (e.g., Excel, Power BI).</li>
<li>Understanding of regulatory requirements in regulated gaming markets (MGA, UKGC, PEGA, etc.).</li>
<li>Fluent in English (additional languages are a plus). </li>
</ul>
Location
<ul>
<li>Based at our vibrant headquarters in Malta, you'll enjoy a fantastic work environment and the opportunity to contribute to the success of a thriving iGaming company. </li>
</ul>
Relocation
<ul>
<li>We offer excellent relocation support to make your transition to Malta smooth and enjoyable. </li>
</ul>
Challenge accepted?


Excellent opportunity to join Betsson Group as our new Gaming Operations Manager.

Oversee the operational aspects of our gaming products across various brands and markets. focus on ensuring seamless delivery, optimal performance, and regulatory compliance of our casino, live casino, and games verticals. Act as the key link between product, marketing, customer service, and platform teams to drive growth and maintain the highest standards in user experience.



Key Responsibilities:

Operational Management:


 - Ensure smooth day-to-day operations of gaming products, including game launches, content updates, promotions, and incident handling.


Game Portfolio Management:


 - Oversee the onboarding and management of game providers and titles, ensuring appropriate content is available for all markets.


Cross-functional Coordination:


 - Collaborate with product owners, CRM, marketing, and customer support teams to optimize campaigns, promotions, and player experience.


Data Analysis &amp; Reporting:


 - Monitor and analyse key performance indicators (KPIs) to optimize game performance and player engagement.


Compliance &amp; Risk Management:


 - Work with legal and compliance teams to ensure all games and operations meet regulatory standards in various jurisdictions.


Player Experience:


 - Constantly evaluate and improve the player journey, game presentation, and mobile/desktop performance.




Requirements



 - 3+ years of experience in gaming operations, in iGaming.

 - Strong understanding of online casino products and providers

 - Excellent communication skills

 - Data-driven mindset with proficiency in analytics tools (e.g., Excel, Power BI).

 - Understanding of regulatory requirements in regulated gaming markets (MGA, UKGC, PEGA, etc.).

 - Fluent in English (additional languages are a plus).




Location


 - Based at our vibrant headquarters in Malta, you'll enjoy a fantastic work environment and the opportunity to contribute to the success of a thriving iGaming company.




Relocation


 - We offer excellent relocation support to make your transition to Malta smooth and enjoyable.




Challenge accepted?

Gaming Operations Manager - Zecure Gaming

The Head of Commercial Delivery will manage projects such as launching new markets/products, closing markets/products, and any other large projects for the business with a focus on the commercial aspects. They will act as the point of contact for the platform provider, and other third parties for Zecure. The Head of Commercial Delivery will support ongoing commercial projects into key areas of interest. Your Key Responsibilities
<ul>
<li>Leading cross-departmental scoping, planning, and delivery of projects, including creating and maintaining comprehensive project plans</li>
<li>Managing a team of two Senior Commercial Delivery Managers</li>
<li>Hosting stakeholder updates, ensuring timely issue resolution, and acting as an ambassador towards Betsson Group and other stakeholders</li>
<li>Estimating and tracking ETAs and deadlines to ensure timely execution</li>
<li>Coordinating with the platform provider and external suppliers as needed</li>
<li>Managing commercial product deliveries and overseeing development tasks and open issues</li>
<li>Organizing meetings tailored to stakeholder and project needs</li>
<li>Prioritizing and communicating progress on cross-functional requests. </li>
</ul>
What We&rsquo;re Looking For
<ul>
<li>iGaming experience, preferably within Business Development, Project Management or Product Management.</li>
<li>Good presentation skills</li>
<li>Used to working towards deadlines, preferably with commercial KPIs in mind. </li>
</ul>
Challenge accepted?


The Head of Commercial Delivery will manage projects such as launching new markets/products, closing markets/products, and any other large projects for the business with a focus on the commercial aspects. They will act as the point of contact for the platform provider, and other third parties for Zecure. The Head of Commercial Delivery will support ongoing commercial projects into key areas of interest.

Your Key Responsibilities


 - Leading cross-departmental scoping, planning, and delivery of projects, including creating and maintaining comprehensive project plans

 - Managing a team of two Senior Commercial Delivery Managers

 - Hosting stakeholder updates, ensuring timely issue resolution, and acting as an ambassador towards Betsson Group and other stakeholders

 - Estimating and tracking ETAs and deadlines to ensure timely execution

 - Coordinating with the platform provider and external suppliers as needed

 - Managing commercial product deliveries and overseeing development tasks and open issues

 - Organizing meetings tailored to stakeholder and project needs

 - Prioritizing and communicating progress on cross-functional requests.




What We’re Looking For


 - iGaming experience, preferably within Business Development, Project Management or Product Management.

 - Good presentation skills

 - Used to working towards deadlines, preferably with commercial KPIs in mind.




Challenge accepted?

Head of Commercial Delivery - Zecure Gaming

Our Incidents Team at Betsson Group is one of a kind! Touching on the latest technologies while keeping our brands live and running, our Incidents Team ensure we deliver the best in service, supporting the Group and most importantly our customers! The Wow You will be managing the team that handles all contact for all production incidents. The main function is to ensure maximum possible service availability and performance for our customers. You will do this by supporting the team, maintaining and improving systems and handling the resolution of any events or incidents which occur within the infrastructure and providers. With so many brands in the Group, the Incidents Team plays a vital role to ensure incidents are near to non-existent! 
A taster of what you will be involved with
<ul>
<li>To supply the LiveOps organization with the mature Major Incident Leadership for crisis management.</li>
<li>To prepare Commercial and Business communication regarding the same Major Incidents.</li>
<li>To follow up on post-mortem efforts on incidents with a high impact.</li>
<li>Further support the existing LiveOps teams in regard to leadership, mentorship and manpower management.</li>
<li>Successfully manage the team to success whilst maintaining KPI's and an agile way of working.</li>
<li>Although a Monday &ndash; Friday position, you will be part of an on-call rotation.</li>
<li>You will also be involved in taking shift coverage as/when necessary. </li>
</ul>
You&rsquo;re good at
<ul>
<li>Detection, correlation and analysis of events in the technical environment</li>
<li>Leading a team, maintaining KPI's and overall vision</li>
<li>Windows server supoprt, Linux server support, Containers, Virtualization</li>
<li>Web site technologies (Javascript, React, .Net, etc), Puppet, Octopus, CI/CD systems</li>
<li>Scripting methods (Powershell, BASH, etc), AWS, and Networking</li>
<li>High quality communication skills both written and spoken in English </li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in. 
Challenge accepted?


Our Incidents Team at Betsson Group is one of a kind! Touching on the latest technologies while keeping our brands live and running, our Incidents Team ensure we deliver the best in service, supporting the Group and most importantly our customers!

The Wow

You will be managing the team that handles all contact for all production incidents. The main function is to ensure maximum possible service availability and performance for our customers. You will do this by supporting the team, maintaining and improving systems and handling the resolution of any events or incidents which occur within the infrastructure and providers.

With so many brands in the Group, the Incidents Team plays a vital role to ensure incidents are near to non-existent!



A taster of what you will be involved with


 - To supply the LiveOps organization with the mature Major Incident Leadership for crisis management.

 - To prepare Commercial and Business communication regarding the same Major Incidents.

 - To follow up on post-mortem efforts on incidents with a high impact.

 - Further support the existing LiveOps teams in regard to leadership, mentorship and manpower management.

 - Successfully manage the team to success whilst maintaining KPI's and an agile way of working.

 - Although a Monday – Friday position, you will be part of an on-call rotation.

 - You will also be involved in taking shift coverage as/when necessary.




You’re good at


 - Detection, correlation and analysis of events in the technical environment

 - Leading a team, maintaining KPI's and overall vision

 - Windows server supoprt, Linux server support, Containers, Virtualization

 - Web site technologies (Javascript, React, .Net, etc), Puppet, Octopus, CI/CD systems

 - Scripting methods (Powershell, BASH, etc), AWS, and Networking

 - High quality communication skills both written and spoken in English




What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.



Challenge accepted?

Incident Manager

Do you have an eye for detail, an investigative skill, desire to learn, develop? If yes then this could be for you, we are looking for someone to join one of our Payment and Fraud teams working with a different variety of brands and legislation. This is the opportunity for you to learn, progress and soak up all Betsson and this position have to offer! The Challenge
As a Payments and Fraud Analyst (KYC) you are responsible for the analysis of customer accounts to counteract fraudulent behaviour and to proactively minimise fraud trends through regular analysis of customer accounts. Betsson Group operate 17 brands and you will process payments for all our clients from the different brands and make sure any issues that arise from these transactions will be addressed in a timely and professional manner. This Payments and Fraud team is a slightly smaller team enabling you to handle a wider variety of tasks and responsibilities. 
You will:
<ul>
<li>Process payments for BML Group clients, along with any issues that arise from these transactions in a timely and professional manner.&nbsp;</li>
<li>Provide an enhanced customer experience service by swiftly and safely processing customer's withdrawals</li>
<li>Validate and verify various player related documentation to comply with the Group&rsquo;s licensing requirements in various markets.</li>
<li>Ensure fraudulent transactions or activity are spotted and handled swiftly in order to minimize losses and mitigate repercussions.</li>
<li>Assess and escalate cases accordingly to the responsible departments.</li>
<li>Use acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft and Phishing.&nbsp;</li>
<li>Work together with Betsson Technologies and other departments in order to continuously improve internal systems and enhanced capabilities, throughout.&nbsp;</li>
<li>Work with other areas of the department professionally and efficiently.</li>
</ul>
The role is shift based (Monday to Sunday). It is important that you are able to work flexible hours that include both day and night shifts as well as working on weekends and public holidays. 
What's in it for me?
You'll get the opportunity to work in an international environment, at a 100% digital company that is the market leader within the online gaming industry. By spinning multiple plates, you will always have your hands full. We promise you that you will learn a lot and that you will grow with us, both in your career and as a person. Working in one of the biggest online gaming companies in Malta, you will get first-hand experience on what it is that drives a successful company forward. 
You're good at:
<ul>
<li>Soaking up information and already have a grounding in the iGaming industry&nbsp;</li>
<li>An analytical mind and interest in fraud</li>
<li>Able to work on own initiative</li>
<li>Willingness to learn</li>
<li>Excellent eye for detail&nbsp;</li>
<li>Strong knowledge of Excel and other relevant software</li>
<li>Great at working within a team</li>
<li>Excellent written and verbal&nbsp;English. </li>
</ul>
Extra awesome:
<ul>
<li>Additional Language skills</li>
<li>Passion for iGaming.</li>
<li>Written and Verbal&nbsp;French </li>
</ul>
Challenge accepted?


Do you have an eye for detail, an investigative skill, desire to learn, develop? If yes then this could be for you, we are looking for someone to join one of our Payment and Fraud teams working with a different variety of brands and legislation. This is the opportunity for you to learn, progress and soak up all Betsson and this position have to offer!

The Challenge

As a Payments and Fraud Analyst (KYC) you are responsible for the analysis of customer accounts to counteract fraudulent behaviour and to proactively minimise fraud trends through regular analysis of customer accounts. Betsson Group operate 17 brands and you will process payments for all our clients from the different brands and make sure any issues that arise from these transactions will be addressed in a timely and professional manner. This Payments and Fraud team is a slightly smaller team enabling you to handle a wider variety of tasks and responsibilities.



You will:


 - Process payments for BML Group clients, along with any issues that arise from these transactions in a timely and professional manner.


 - Provide an enhanced customer experience service by swiftly and safely processing customer's withdrawals

 - Validate and verify various player related documentation to comply with the Group’s licensing requirements in various markets.

 - Ensure fraudulent transactions or activity are spotted and handled swiftly in order to minimize losses and mitigate repercussions.

 - Assess and escalate cases accordingly to the responsible departments.

 - Use acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft and Phishing.


 - Work together with Betsson Technologies and other departments in order to continuously improve internal systems and enhanced capabilities, throughout.


 - Work with other areas of the department professionally and efficiently.


The role is shift based (Monday to Sunday). It is important that you are able to work flexible hours that include both day and night shifts as well as working on weekends and public holidays.



What's in it for me?

You'll get the opportunity to work in an international environment, at a 100% digital company that is the market leader within the online gaming industry. By spinning multiple plates, you will always have your hands full. We promise you that you will learn a lot and that you will grow with us, both in your career and as a person. Working in one of the biggest online gaming companies in Malta, you will get first-hand experience on what it is that drives a successful company forward.



You're good at:


 - Soaking up information and already have a grounding in the iGaming industry


 - An analytical mind and interest in fraud

 - Able to work on own initiative

 - Willingness to learn

 - Excellent eye for detail


 - Strong knowledge of Excel and other relevant software

 - Great at working within a team

 - Excellent written and verbal
English.




Extra awesome:


 - Additional Language skills

 - Passion for iGaming.

 - Written and Verbal
French




Challenge accepted?

Payments and Fraud Analyst

Are you interested to join the biggest iGaming company in Malta? Betsson Group is now hiring for an Intern Technical Service Officer to join our smart &amp; fun Corporate IT Team. The Wow
You are expected to assist the Service Desk Manager with tasks and projects and may be required to take full ownership of such delegated responsibilities under supervision. You are expected to address each customer individually and deliver the service on the right technical level and according to business requirements. 
A taster of what you will be involved with
<ul>
<li>Assisting with troubleshooting and resolution of Incidents and Service Requests related to hardware configuration, software, application and network problems amongst others;</li>
<li>Assisting with making full use of available tools during the diagnosing and execution stages of Incidents and Service Requests;</li>
<li>Assisting with Routing those Incidents and Service Requests that require reassignment to other Service Teams (including third-party suppliers);</li>
<li>Assisting with tracking Incidents and Service Requests to ensure that service levels are met and call resolution is achieved within the shortest time span possible;</li>
<li>Contributing to the setting up of operating procedures with other Service Teams to ensure that remote support is carried out by the Service Desk in an effective manner while maintaining the efficiency of the unit;</li>
<li>Handling of all customer related activities initiated in and from Service Management;</li>
<li>Working according to defined processes in Service Management;</li>
<li>Taking part in the continued development of the team and the infrastructure;</li>
<li>Liaising with the various departments in Betsson Group; and</li>
<li>Expected to work on shifts as per business requirements. </li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business of 75% millennial, 10% GeX, 60+ nationalities, equal opportunity employer where 40% of our workforce are women and growing. More than 2000 strong professionals spread across 13 offices with up to 1000 of them based in our Malta HQ alone, which is where you will be based for this role. Furthermore, we offer 10 days per year of remote work from any EU location.
We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in. 
Challenge Accepted?&nbsp;


Are you interested to join the biggest iGaming company in Malta? Betsson Group is now hiring for an Intern Technical Service Officer to join our smart &amp; fun Corporate IT Team.


The Wow

You are expected to assist the Service Desk Manager with tasks and projects and may be required to take full ownership of such delegated responsibilities under supervision. You are expected to address each customer individually and deliver the service on the right technical level and according to business requirements.



A taster of what you will be involved with


 - Assisting with troubleshooting and resolution of Incidents and Service Requests related to hardware configuration, software, application and network problems amongst others;

 - Assisting with making full use of available tools during the diagnosing and execution stages of Incidents and Service Requests;

 - Assisting with Routing those Incidents and Service Requests that require reassignment to other Service Teams (including third-party suppliers);

 - Assisting with tracking Incidents and Service Requests to ensure that service levels are met and call resolution is achieved within the shortest time span possible;

 - Contributing to the setting up of operating procedures with other Service Teams to ensure that remote support is carried out by the Service Desk in an effective manner while maintaining the efficiency of the unit;

 - Handling of all customer related activities initiated in and from Service Management;

 - Working according to defined processes in Service Management;

 - Taking part in the continued development of the team and the infrastructure;

 - Liaising with the various departments in Betsson Group; and

 - Expected to work on shifts as per business requirements.




What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business of 75% millennial, 10% GeX, 60+ nationalities, equal opportunity employer where 40% of our workforce are women and growing. More than 2000 strong professionals spread across 13 offices with up to 1000 of them based in our Malta HQ alone, which is where you will be based for this role. Furthermore, we offer 10 days per year of remote work from any EU location.

We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.



Challenge Accepted?


IT Service Desk Intern – Corporate IT

The function of the Payments Team Leader is to manage and lead the Payments Analyst or Shift Leaders. The aim is to mitigate fraud, provide the best payment experience, provide the best customer experience on all of our brand within the payment&rsquo;s operations, effectively and efficiently. Main Responsibilities:
The main responsibilities include but are not limited to:
<ul>
<li>Be able to Manage/Supervise the team, monitor workload and re-assign tasks as necessary.</li>
<li>Assist, guide, and mentor the teams by providing advice with daily activities where appropriate.</li>
<li>Be able to guide the development of existing payments and fraud procedures, applications, tools and training in line with business requirements and team's feedback.</li>
<li>Recruitment of new Payments Analysts/Shift Leaders.</li>
<li>Ensure that all agents are trained to the highest level of standards and that all possible tools are provided to them to do their job effectively.</li>
<li>Manage the respective team to ensure enough coverage throughout the shifts and allocated tasks.</li>
<li>Perform Monthly/Quarterly Performance Reviews for the team, based on Productivity, Quality, and General Performance, together with One-to-One meetings and Salary Reviews.</li>
<li>Management of team through performance reviews, appraisals, and where necessary refer for disciplinary and grievance processes.</li>
<li>Ensuring teams are providing top quality service and delivering high quality output.</li>
<li>Maintain weekly/monthly meetings with the team to share any ongoing main topics.</li>
<li>Compile relevant data and reports as required by the Head of Payments Operations.</li>
<li>Investigate and implement improvements on sites, products and processes in agreement with the HOD.</li>
<li>Being reactive at all times &amp; ensure errors and bugs in the system are identified, prioritized, and reported to the respective technical teams effectively and minimize customer impact.</li>
<li>Help to create and maintain an effective and positive working environment.</li>
<li>Ensure that the department meets the required KPI&rsquo;s and respective teams meet stipulated SLA&rsquo;s and continuously improve on deliverables.</li>
<li>To be a key decision-maker in complex or challenging investigations, ensuring any potential risk to the business is&nbsp;mitigated effectively and&nbsp;swiftly.&nbsp;</li>
<li>Tight collaboration with Customer support, AML and RG&nbsp;teams.</li>
<li>Effectively navigate the teams through our fast paced and ever-changing operations.</li>
<li>Approval of high value payments.</li>
<li>Support the Head of Operations in deciding strategy for the team and make recommendations as appropriate. </li>
</ul>
What we offer
We offer a fun and challenging role in a collaborative and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your knowledge in Payments &amp; Fraud and leadership. 
Challenge Accepted?


The function of the Payments Team Leader is to manage and lead the Payments Analyst or Shift Leaders. The aim is to mitigate fraud, provide the best payment experience, provide the best customer experience on all of our brand within the payment’s operations, effectively and efficiently.

Main Responsibilities:

The main responsibilities include but are not limited to:


 - Be able to Manage/Supervise the team, monitor workload and re-assign tasks as necessary.

 - Assist, guide, and mentor the teams by providing advice with daily activities where appropriate.

 - Be able to guide the development of existing payments and fraud procedures, applications, tools and training in line with business requirements and team's feedback.

 - Recruitment of new Payments Analysts/Shift Leaders.

 - Ensure that all agents are trained to the highest level of standards and that all possible tools are provided to them to do their job effectively.

 - Manage the respective team to ensure enough coverage throughout the shifts and allocated tasks.

 - Perform Monthly/Quarterly Performance Reviews for the team, based on Productivity, Quality, and General Performance, together with One-to-One meetings and Salary Reviews.

 - Management of team through performance reviews, appraisals, and where necessary refer for disciplinary and grievance processes.

 - Ensuring teams are providing top quality service and delivering high quality output.

 - Maintain weekly/monthly meetings with the team to share any ongoing main topics.

 - Compile relevant data and reports as required by the Head of Payments Operations.

 - Investigate and implement improvements on sites, products and processes in agreement with the HOD.

 - Being reactive at all times &amp; ensure errors and bugs in the system are identified, prioritized, and reported to the respective technical teams effectively and minimize customer impact.

 - Help to create and maintain an effective and positive working environment.

 - Ensure that the department meets the required KPI’s and respective teams meet stipulated SLA’s and continuously improve on deliverables.

 - To be a key decision-maker in complex or challenging investigations, ensuring any potential risk to the business is
mitigated effectively and
swiftly.


 - Tight collaboration with Customer support, AML and RG
teams.

 - Effectively navigate the teams through our fast paced and ever-changing operations.

 - Approval of high value payments.

 - Support the Head of Operations in deciding strategy for the team and make recommendations as appropriate.




What we offer

We offer a fun and challenging role in a collaborative and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your knowledge in Payments &amp; Fraud and leadership.



Challenge Accepted?

Payments and Fraud Team Leader - Night Shifts

Excellent opportunity to join Betsson Group as our new&nbsp;Procurement Business Partner. The Wow
The online gaming industry is one of the most dynamic and fast paced environments you could wish to work in. Sure, we work hard but we like to have fun too. We&rsquo;re Global and truly diverse and you&rsquo;ll have the opportunity to work among the backdrop of cutting edge tech and marketing initiatives!
What&rsquo;s more, we&rsquo;re looking to invest in you and get you to where you need to be as you continue your journey within the challenging world of Procurement. 
You&rsquo;re&nbsp;good at
<ul>
<li>Excellent English communication skills</li>
<li>Experienced Information Technology procurement professional with proven track record in successfully managing Software, SaaS, PaaS, Hardware, Infrastructure and Cloud negotiations</li>
<li>Natural time and project management skills</li>
<li>Result oriented mindset</li>
<li>Strong negotiation skills</li>
<li>Structured and analytical</li>
<li>Cautious about the details in execution</li>
<li>Interested and experienced in Procurement Digitalisation solutions</li>
<li>Outstanding business acumen</li>
<li>Excellent people skills with an ability to influence others and create strong relationships</li>
<li>Creative and pragmatic approach to problem solving; happy to be hands-on and make the difference</li>
<li>Industry experience is a plus but not a requirement </li>
</ul>
A flavour of what you'll be doing
<ul>
<li>Representing Procurement as a business-oriented consultant</li>
<li>Aiming overall Procurement efficiency and reduce the Time-to-market,</li>
<li>Supporting and developing IT and Product category strategy</li>
<li>Driving the adoption of the Procurement Business Process,</li>
<li>Aiming Procurement engagement to conduct or follow-up Tender / Sourcing process and negotiations,</li>
<li>Driving the Supplier Onboarding, Evaluation, Enablement and Risk Assessment services,</li>
<li>Supporting business stakeholder in devising the relevant SLA,</li>
<li>Working closely with external process stakeholders (including Legal, Compliance, Tech Evaluation Team, Finance, &hellip;) to implement the best agreement and identify / mitigate related risk,</li>
<li>Ensuring quality of the Procurement Services to the Business,</li>
<li>Identifying and executing data-led spend optimizations and savings opportunities,</li>
<li>Managing supplier performance and guaranteeing risk-based supplier performance review,</li>
<li>Any other tasks / Projects assigned by the Procurement Director.</li>
</ul>
&nbsp;
What's in it for you?
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in. 
Challenge accepted?


Excellent opportunity to join Betsson Group as our new
Procurement Business Partner.

The Wow

The online gaming industry is one of the most dynamic and fast paced environments you could wish to work in. Sure, we work hard but we like to have fun too. We’re Global and truly diverse and you’ll have the opportunity to work among the backdrop of cutting edge tech and marketing initiatives!

What’s more, we’re looking to invest in you and get you to where you need to be as you continue your journey within the challenging world of Procurement.



You’re
good at


 - Excellent English communication skills

 - Experienced Information Technology procurement professional with proven track record in successfully managing Software, SaaS, PaaS, Hardware, Infrastructure and Cloud negotiations

 - Natural time and project management skills

 - Result oriented mindset

 - Strong negotiation skills

 - Structured and analytical

 - Cautious about the details in execution

 - Interested and experienced in Procurement Digitalisation solutions

 - Outstanding business acumen

 - Excellent people skills with an ability to influence others and create strong relationships

 - Creative and pragmatic approach to problem solving; happy to be hands-on and make the difference

 - Industry experience is a plus but not a requirement




A flavour of what you'll be doing


 - Representing Procurement as a business-oriented consultant

 - Aiming overall Procurement efficiency and reduce the Time-to-market,

 - Supporting and developing IT and Product category strategy

 - Driving the adoption of the Procurement Business Process,

 - Aiming Procurement engagement to conduct or follow-up Tender / Sourcing process and negotiations,

 - Driving the Supplier Onboarding, Evaluation, Enablement and Risk Assessment services,

 - Supporting business stakeholder in devising the relevant SLA,

 - Working closely with external process stakeholders (including Legal, Compliance, Tech Evaluation Team, Finance, …) to implement the best agreement and identify / mitigate related risk,

 - Ensuring quality of the Procurement Services to the Business,

 - Identifying and executing data-led spend optimizations and savings opportunities,

 - Managing supplier performance and guaranteeing risk-based supplier performance review,

 - Any other tasks / Projects assigned by the Procurement Director.





What's in it for you?

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.



Challenge accepted?

Procurement Business Partner

Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta! 
The Wow&nbsp;
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home. 
We want you to excel in the following:
<ul>
<li>Help German and English-speaking customers via e-mail, chat, and telephone Work together with your team to reach the best customer satisfaction (including other KPIs)</li>
<li>Translate promotional texts and/or customer surveys in your local language</li>
<li>Manage customer accounts&nbsp;</li>
<li>Follow company policies and practices regarding player safety, protection, and responsible gaming </li>
</ul>
What's in it for me?
Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite! 
You're good at:
<ul>
<li>Excellent command of the&nbsp;German&nbsp;and&nbsp;English&nbsp;languages (written and verbal)</li>
<li>Strong Microsoft Office knowledge</li>
<li>Background in customer service, this can be&nbsp;face-to-face, online, or via phone calls</li>
<li>Multi-tasking and time management </li>
</ul>
Extra Awesome:
<ul>
<li>Additional languages are considered a plus </li>
</ul>
Benefits:
<ul>
<li>28 Vacation Days Per Year</li>
<li>Relocation (including flights, bonus and accommodation)</li>
<li>Hybrid Model</li>
<li>Health &amp; Life Insurance &amp; Company Doctor</li>
<li>&euro;400 Wellness Allowance</li>
<li>&euro;300 Working From Home Allowance</li>
<li>Lunch Provided Monday-Friday</li>
<li>Company Discounts</li>
<li>Company Events&nbsp;</li>
<li>Great Atmosphere &amp; Betsson Values </li>
</ul>
Good to know:
<ul>
<li>Start date: Every second week, training is provided</li>
<li>Salary: The salary consists of a base salary and a bonus scheme.</li>
<li>Work hours: As a customer service agent you work shifts</li>
<li>Location: Malta, St Julians</li>
<li>Generous relocation package offered </li>
</ul>
Challenge Accepted?


Are you a problem solver, excellent communicator and a people person?

If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta!



The Wow


You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.



We want you to excel in the following:


 - Help German and English-speaking customers via e-mail, chat, and telephone
Work together with your team to reach the best customer satisfaction (including other KPIs)

 - Translate promotional texts and/or customer surveys in your local language

 - Manage customer accounts


 - Follow company policies and practices regarding player safety, protection, and responsible gaming




What's in it for me?

Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!



You're good at:


 - Excellent command of the
German
and
English
languages (written and verbal)

 - Strong Microsoft Office knowledge

 - Background in customer service, this can be
face-to-face, online, or via phone calls

 - Multi-tasking and time management




Extra Awesome:


 - Additional languages are considered a plus




Benefits:


 - 28 Vacation Days Per Year

 - Relocation (including flights, bonus and accommodation)

 - Hybrid Model

 - Health &amp; Life Insurance &amp; Company Doctor

 - €400 Wellness Allowance

 - €300 Working From Home Allowance

 - Lunch Provided Monday-Friday

 - Company Discounts

 - Company Events


 - Great Atmosphere &amp; Betsson Values




Good to know:


 - Start date: Every second week, training is provided

 - Salary: The salary consists of a base salary and a bonus scheme.

 - Work hours: As a customer service agent you work shifts

 - Location: Malta, St Julians

 - Generous relocation package offered




Challenge Accepted?