Malta is not only our sunniest location but also the Headquarters of our company. Betsson Group was one of the first online gaming companies to be licensed on the island way back in 2004. Since then, we have grown to employ over 1,200 talented people of over 60 different nationalities that work across central functions such as HR, Legal and Finance, Customer Service, Odds Compiling, Digital Marketing and Technology.

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Join Our New Danish-Speaking Customer Service Team at Betsson Group &ndash; Based in E2 Hub
Are you a natural problem solver, strong communicator, and people person? We want you to be part of our brand-new Customer Service team at Betsson Group!
We&rsquo;re looking for fluent&nbsp;Danish speakers&nbsp;to join us in delivering outstanding customer experiences in a fast-paced, dynamic environment. This is your chance to be part of a multicultural team and an industry-leading iGaming company. 
The Role:
You&rsquo;ll play a key role in providing seamless customer service and supporting our Danish-speaking customers through a range of queries. This role is perfect for someone who thrives in a target-driven setting and values quality customer interaction. Responsibilities:
<ul>
<li>Work towards daily KPIs and performance targets</li>
<li>Make&nbsp;outbound calls&nbsp;to existing customers to build strong connections and provide tailored support</li>
<li>Communicate confidently via phone, chat, and email in Danish</li>
<li>Understand customer needs and offer suitable solutions or follow-up support</li>
<li>Collaborate effectively with your team while managing your tasks independently </li>
</ul>
Requirements:
<ul>
<li>Fluency in&nbsp;Danish (spoken and written)</li>
<li>Strong communication skills and customer-first mindset</li>
<li>Experience in customer service (face-to-face, online, or phone-based)</li>
<li>Ability to multitask and manage time effectively</li>
<li>Proficiency in Microsoft Office</li>
<li>iGaming experience is a plus </li>
</ul>
Benefits:
We offer a variety of exciting benefits to our employees, including:
🥘Lunch provided between Monday to Friday on site
🧘&zwj;♀️Wellbeing allowance per year
💲Work from home allowance
🏡Hybrid model
<a href="https://emojipedia.org/laptop/" target="_blank" rel="noopener">💻</a>2 weeks of remote work (abroad)
📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)
🎂Milestone birthday
🏥Private Health Insurance
♿Temporary Total Disability &amp; Personal Accident Insurances
🛡️Life &amp; Corporate Travel Insurance
💵Discounts with local companies in Malta
💰Optional Pension Plan
✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus) 
Good to know:
<ul>
<li>Start date: Every second week, training provided</li>
<li>Salary: Base salary + bonus scheme</li>
<li>Rotating shift-based work</li>
<li>Location: Malta, St Julians </li>
</ul>
Join our team at Betsson and become a part of a dynamic and rewarding work culture that values&nbsp;your growth and development. Apply now and take the first step towards a fulfilling career in the iGaming industry.

Betsson Group


Join Our New Danish-Speaking Customer Service Team at Betsson Group – Based in E2 Hub

Are you a natural problem solver, strong communicator, and people person? We want you to be part of our brand-new Customer Service team at Betsson Group!

We’re looking for fluent
Danish speakers
to join us in delivering outstanding customer experiences in a fast-paced, dynamic environment. This is your chance to be part of a multicultural team and an industry-leading iGaming company.



The Role:

You’ll play a key role in providing seamless customer service and supporting our Danish-speaking customers through a range of queries. This role is perfect for someone who thrives in a target-driven setting and values quality customer interaction.


Responsibilities:


 - Work towards daily KPIs and performance targets

 - Make
outbound calls
to existing customers to build strong connections and provide tailored support

 - Communicate confidently via phone, chat, and email in Danish

 - Understand customer needs and offer suitable solutions or follow-up support

 - Collaborate effectively with your team while managing your tasks independently




Requirements:


 - Fluency in
Danish (spoken and written)

 - Strong communication skills and customer-first mindset

 - Experience in customer service (face-to-face, online, or phone-based)

 - Ability to multitask and manage time effectively

 - Proficiency in Microsoft Office

 - iGaming experience is a plus




Benefits:

We offer a variety of exciting benefits to our employees, including:

🥘Lunch provided between Monday to Friday on site

🧘‍♀️Wellbeing allowance per year

💲Work from home allowance

🏡Hybrid model

💻2 weeks of remote work (abroad)

📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)

🎂Milestone birthday

🏥Private Health Insurance

♿Temporary Total Disability &amp; Personal Accident Insurances

🛡️Life &amp; Corporate Travel Insurance

💵Discounts with local companies in Malta

💰Optional Pension Plan

✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)



Good to know:


 - Start date: Every second week, training provided

 - Salary: Base salary + bonus scheme

 - Rotating shift-based work

 - Location: Malta, St Julians




Join our team at Betsson and become a part of a dynamic and rewarding work culture that values
your growth and development. Apply now and take the first step towards a fulfilling career in the iGaming industry.

Active

Outbound Agent – Danish Speaking

Are you a Senior Frontend Developer wanting to continue building your leadership skills? If so, Betsson Group is now hiring! We are looking for a Frontend Engineering Team Lead join in our Malta office, managing our awesome people. The Wow
The Engineering Team Lead assists the Engineering Manager with building high-performance teams by leading a team of highly talented people, ensuring each individual has the right environment and platform to succeed in their career as well as fostering a healthy team spirit and culture. To effectively lead a team, the Team Lead needs to have an active role as a hands-on member of the team, participate actively in the team's activities and take ownership of the team's performance. 
A taster of what you will be involved with:&nbsp;
<ul>
<li>Building a team with the right mix of skills and knowledge through recruitment, coaching, mentoring, feedback, and continuous improvement.</li>
<li>Building a multi-brand Frontend Platform using MicroFrontends, Web Components, TypeScript, Reactive Programming (RxJS) and Playwright (for Quality Automation)</li>
<li>Direct line management of people in the team, being accountable for their performance, satisfaction and career development planning.</li>
<li>Driving and facilitating the team's delivery to production in terms of both time and quality, taking responsibility to ensure the team makes commitments and lives up to expectations.</li>
<li>Foster a culture of ownership, collaboration and passion for quality in our products. </li>
</ul>
What we are looking for
<ul>
<li>A strong Frontend Engineering background or Quality (with emphasis on Automation).</li>
<li>Natural leader who wants to coach and inspire individuals to grow further in their career.</li>
<li>A good understanding of Scrum and Agile. You are expected to both lead and coach on these subjects within the Team.</li>
<li>Someone who can balance their day-to-day workload efficiently between leadership, software engineering and SCR </li>
</ul>
What we offer
<ul>
<li>Fitness-wellness allowance  🧗&zwj;♂️</li>
<li>Company mobile phone for private use with 100 GB  📱</li>
<li>Annual HUF devaluation compensation  💡</li>
<li>Hybrid model: 3 days in the office 🏢  &amp; 2 days from home  🏠</li>
<li>Private Health Insurance  🩺</li>
<li>Career development  📈</li>
<li>Technical and soft-skill training opportunities 🎓</li>
<li>Breakfast, fruits &amp; lunch 🍎</li>
<li>Team building events  🥳 </li>
</ul>
Challenge accepted?


Are you a Senior Frontend Developer wanting to continue building your leadership skills? If so, Betsson Group is now hiring! We are looking for a Frontend Engineering Team Lead join in our Malta office, managing our awesome people.

The Wow

The Engineering Team Lead assists the Engineering Manager with building high-performance teams by leading a team of highly talented people, ensuring each individual has the right environment and platform to succeed in their career as well as fostering a healthy team spirit and culture. To effectively lead a team, the Team Lead needs to have an active role as a hands-on member of the team, participate actively in the team's activities and take ownership of the team's performance.



A taster of what you will be involved with:



 - Building a team with the right mix of skills and knowledge through recruitment, coaching, mentoring, feedback, and continuous improvement.

 - Building a multi-brand Frontend Platform using MicroFrontends, Web Components, TypeScript, Reactive Programming (RxJS) and Playwright (for Quality Automation)

 - Direct line management of people in the team, being accountable for their performance, satisfaction and career development planning.

 - Driving and facilitating the team's delivery to production in terms of both time and quality, taking responsibility to ensure the team makes commitments and lives up to expectations.

 - Foster a culture of ownership, collaboration and passion for quality in our products.




What we are looking for


 - A strong Frontend Engineering background or Quality (with emphasis on Automation).

 - Natural leader who wants to coach and inspire individuals to grow further in their career.

 - A good understanding of Scrum and Agile. You are expected to both lead and coach on these subjects within the Team.

 - Someone who can balance their day-to-day workload efficiently between leadership, software engineering and SCR




What we offer


 - Fitness-wellness allowance  🧗‍♂️

 - Company mobile phone for private use with 100 GB  📱

 - Annual HUF devaluation compensation  💡

 - Hybrid model: 3 days in the office 🏢  &amp; 2 days from home  🏠

 - Private Health Insurance  🩺

 - Career development  📈

 - Technical and soft-skill training opportunities 🎓

 - Breakfast, fruits &amp; lunch 🍎

 - Team building events  🥳




Challenge accepted?

Brand Experience - Frontend Engineering Team lead

At Betsson Group we offer one of the world&rsquo;s leading and most advanced Sportsbook Platforms. As part of our continuous growth, we are looking for a highly motivated Product Owner for our Sportsbook Core Value Stream, to drive innovation and deliver exceptional sportsbook solutions. You will ensure timely and efficient deliveries of our products while at the same time meeting the highest standards, in a fast-paced, high-performance environment. 
The Wow
As a Product Owner in core stream you will actively participate in the continuous evolution of our sportsbook ensuring its long-term competitiveness.&nbsp; The core value stream is responsible for the core of the sportsbook product &ndash; the betting engine, handling placements and settlements of bets. In addition to this the core stream is responsible for features that are tightly connected to the bet placement flow, such as cashout and bonusing.
&nbsp;
A taster of what you will be involved with:&nbsp;
<ul>
<li>Actively identify and assess opportunities to optimize the offered solutions or enhance the competitiveness of the Sportsbook Product through the products in scope for the core value stream</li>
<li>Prepare requirements/user stories with detailed acceptance criteria for the development teams &ndash; Ensuring all product documentation is well prepared and kept up to date</li>
<li>Manage the backlog for sportsbook-related work towards relevant development teams. Ensure development teams get the necessary product support to deliver on timelines</li>
<li>Working with Sportsbook Product Manager(s), Product owners and other relevant stakeholders to ensure priorities are correctly established and followed, based the longer-term strategy for the product and the overall Sportsbook roadmap</li>
<li>Representing the end-user perspective in cross-functional teams tasked with delivering initiatives for our sportsbook</li>
<li>Roadmap and release planning for deliverables on our sportsbook, including dependency mapping and co-ordination with other teams</li>
<li>Working with UX and UI experts to define the customer experience and product specifications for sportsbook features and requirements</li>
<li>Ensuring that proper analytics and tracking mechanisms are in place to be to analyse customer behaviours and identify opportunities for further improvement through relevant and reliable data</li>
<li>Communication with stakeholders and management on the progress of works, as well as preparing and disseminating release notes for each release</li>
</ul>
What we are looking for
<ul>
<li>Minimum 4 years&rsquo; experience as a Business Analyst or Product Owner working in agile methodologies</li>
<li>Should have an active interest in Sportsbook</li>
<li>Engineering / Computer Science degree (M.Sc.) or similar from renowned University</li>
<li>Experience working with teams in multiple locations</li>
<li>Experience in the gaming industry and more specifically Sportsbook, would be considered as an asset</li>
<li>Product or project management certification(s) would be considered as an asset</li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
&nbsp;
Challenge accepted?


At Betsson Group we offer one of the world’s leading and most advanced Sportsbook Platforms. As part of our continuous growth, we are looking for a highly motivated Product Owner for our Sportsbook Core Value Stream, to drive innovation and deliver exceptional sportsbook solutions. You will ensure timely and efficient deliveries of our products while at the same time meeting the highest standards, in a fast-paced, high-performance environment.



The Wow

As a Product Owner in core stream you will actively participate in the continuous evolution of our sportsbook ensuring its long-term competitiveness.
 The core value stream is responsible for the core of the sportsbook product – the betting engine, handling placements and settlements of bets. In addition to this the core stream is responsible for features that are tightly connected to the bet placement flow, such as cashout and bonusing.




A taster of what you will be involved with:



 - Actively identify and assess opportunities to optimize the offered solutions or enhance the competitiveness of the Sportsbook Product through the products in scope for the core value stream

 - Prepare requirements/user stories with detailed acceptance criteria for the development teams – Ensuring all product documentation is well prepared and kept up to date

 - Manage the backlog for sportsbook-related work towards relevant development teams. Ensure development teams get the necessary product support to deliver on timelines

 - Working with Sportsbook Product Manager(s), Product owners and other relevant stakeholders to ensure priorities are correctly established and followed, based the longer-term strategy for the product and the overall Sportsbook roadmap

 - Representing the end-user perspective in cross-functional teams tasked with delivering initiatives for our sportsbook

 - Roadmap and release planning for deliverables on our sportsbook, including dependency mapping and co-ordination with other teams

 - Working with UX and UI experts to define the customer experience and product specifications for sportsbook features and requirements

 - Ensuring that proper analytics and tracking mechanisms are in place to be to analyse customer behaviours and identify opportunities for further improvement through relevant and reliable data

 - Communication with stakeholders and management on the progress of works, as well as preparing and disseminating release notes for each release


What we are looking for


 - Minimum 4 years’ experience as a Business Analyst or Product Owner working in agile methodologies

 - Should have an active interest in Sportsbook

 - Engineering / Computer Science degree (M.Sc.) or similar from renowned University

 - Experience working with teams in multiple locations

 - Experience in the gaming industry and more specifically Sportsbook, would be considered as an asset

 - Product or project management certification(s) would be considered as an asset


What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.




Challenge accepted?

Senior Product Owner - Sportsbook Core

The Wow
The Data and AI Adoption Leader is a pivotal role in driving the adoption and effective use of our Data &amp; AI products across the organization. The successful candidate will be responsible for ensuring that our products are maximized to their full potential. This role will also involve assisting teams in adapting to new processes, identifying barriers to adoption, and tracking the impact and business value of our initiatives.&nbsp;
&nbsp;
A taster of what you will be involved with:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="20" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Ensure that Data &amp; AI products are used effectively, understood by all stakeholders, and deliver maximum value</li>
<li data-leveltext="" data-font="Symbol" data-listid="20" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Assist teams in adapting to new processes and act as a potential change manager to facilitate smooth transitions</li>
<li data-leveltext="" data-font="Symbol" data-listid="20" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Foster a data-driven mindset and improve data literacy across the organization, building and executing training plans</li>
<li data-leveltext="" data-font="Symbol" data-listid="20" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Manage rollout initiatives from planning to execution, ensuring and tracking value materalisation</li>
<li data-leveltext="" data-font="Symbol" data-listid="20" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Identify barriers and pain points that hinder the adoption of Data &amp; AI products and work with product and engineering teams to identify the best solution</li>
<li data-leveltext="" data-font="Symbol" data-listid="20" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Track the impact, business value, and key performance indicators (KPIs) of Data &amp; AI initiatives</li>
<li data-leveltext="" data-font="Symbol" data-listid="20" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Report on progress and showcase the benefits of Data &amp; AI products internally and to the business</li>
<li data-leveltext="" data-font="Symbol" data-listid="20" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Conduct workshops to showcase teams on the use and benefits of Data &amp; AI products</li>
<li data-leveltext="" data-font="Symbol" data-listid="20" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Liase with partners to explore new products and solutions</li>
</ul>
&nbsp;
What we are looking for
<ul>
<li>Bachelors&nbsp;degree&nbsp;in computer science or&nbsp;related&nbsp;field</li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">3+ years of proven experience in product adoption and transformation, particularly in implementing and promoting the adoption of&nbsp;new technologies&nbsp;within an organization&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Strong understanding of change and project management principles</li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Analytical mindset and strong problem-solving skills to&nbsp;identify&nbsp;and overcome barriers to adoption</li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Familiarity with multiple Data &amp; AI&nbsp;technology stacks&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="5" data-aria-level="1">PMP or Prince2 certification is a plus&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Excellent communication, presentation skills, and ability to conduct workshops</li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Demonstrated ability to work collaboratively with&nbsp;business, tech, and engineering teams, and&nbsp;lead working groups</li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Self-starter mindset, analytical approach, and positive &ldquo;can-do&rdquo; attitude</li>
</ul>
&nbsp;
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
&nbsp;
Challenge accepted?


The Wow

The Data and AI Adoption Leader is a pivotal role in driving the adoption and effective use of our Data &amp; AI products across the organization. The successful candidate will be responsible for ensuring that our products are maximized to their full potential. This role will also involve assisting teams in adapting to new processes, identifying barriers to adoption, and tracking the impact and business value of our initiatives.





A taster of what you will be involved with:



 - Ensure that Data &amp; AI products are used effectively, understood by all stakeholders, and deliver maximum value

 - Assist teams in adapting to new processes and act as a potential change manager to facilitate smooth transitions

 - Foster a data-driven mindset and improve data literacy across the organization, building and executing training plans

 - Manage rollout initiatives from planning to execution, ensuring and tracking value materalisation

 - Identify barriers and pain points that hinder the adoption of Data &amp; AI products and work with product and engineering teams to identify the best solution

 - Track the impact, business value, and key performance indicators (KPIs) of Data &amp; AI initiatives

 - Report on progress and showcase the benefits of Data &amp; AI products internally and to the business

 - Conduct workshops to showcase teams on the use and benefits of Data &amp; AI products

 - Liase with partners to explore new products and solutions





What we are looking for


 - Bachelors
degree
in computer science or
related
field

 - 3+ years of proven experience in product adoption and transformation, particularly in implementing and promoting the adoption of
new technologies
within an organization


 - Strong understanding of change and project management principles

 - Analytical mindset and strong problem-solving skills to
identify
and overcome barriers to adoption

 - Familiarity with multiple Data &amp; AI
technology stacks


 - PMP or Prince2 certification is a plus


 - Excellent communication, presentation skills, and ability to conduct workshops

 - Demonstrated ability to work collaboratively with
business, tech, and engineering teams, and
lead working groups

 - Self-starter mindset, analytical approach, and positive “can-do” attitude





What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.




Challenge accepted?

Data & AI Adoption Leader

Latest jobs

Are you an experienced Tech Lead looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more. The Wow
Our Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy.
You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing
To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level! 
A taster of what you will be involved with:&nbsp;
As a Tech Lead:
<ul>
<li>Work closely with architects within the area to ensure that the direction set by the architect is being implemented.</li>
<li>You will also be aligning with the other tech leads in order to ensure the technical consistency within our entire product development department.</li>
<li>You will participate in sprint planning, task estimation, development, testing, code reviews, bug fixing, deployment of great software, implementing new features as well as maintaining and improving the existing functionality.</li>
<li>Identify and design improvements in the applications you are responsible for.</li>
<li>Help build our world class team, thus participating in interviews as well as mentoring software engineers.</li>
<li>Stay up to date with technology, understand the benefits and use cases of a variety of technologies and be strategic in their implementation.</li>
<li>Maintain a good relationship with stakeholders and understand the value of rapport.</li>
<li>Work closely with Product Managers within and outside of your area. </li>
</ul>
What we are looking for
<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">Solid experience working with .NET core, NET 8, .NET Framework, C#, WEB API</li>
<li data-stringify-indent="0" data-stringify-border="0">GitHub &amp; GitFlow Workflow branching strategy</li>
<li data-stringify-indent="0" data-stringify-border="0">Experience of working in an Agile environment</li>
<li data-stringify-indent="0" data-stringify-border="0">Confident in both written and spoken English </li>
</ul>
Extra Awesome:
<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">Continuous Integration and Delivery (e.g. Octopus, TeamCity, GitHub Actions)</li>
<li data-stringify-indent="0" data-stringify-border="0">Experience with Cloud related technologies &amp; practises (focusing on AWS)</li>
<li data-stringify-indent="0" data-stringify-border="0">Monitoring tool experience (e.g. Splunk, Grafana)</li>
<li data-stringify-indent="0" data-stringify-border="0">Issue tracking systems (e.g. JIRA)</li>
<li data-stringify-indent="0" data-stringify-border="0">Working with distributed / multi-tier systems</li>
<li data-stringify-indent="0" data-stringify-border="0">Clean architecture concepts</li>
<li data-stringify-indent="0" data-stringify-border="0">CMS system related experience</li>
<li data-stringify-indent="0" data-stringify-border="0">NoSQL, GraphQL, Redis</li>
<li data-stringify-indent="0" data-stringify-border="0">Docker, Kubernetes </li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in. 
Challenge accepted?


Are you an experienced Tech Lead looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.

The Wow

Our Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy.

You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing

To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level!



A taster of what you will be involved with:


As a Tech Lead:


 - Work closely with architects within the area to ensure that the direction set by the architect is being implemented.

 - You will also be aligning with the other tech leads in order to ensure the technical consistency within our entire product development department.

 - You will participate in sprint planning, task estimation, development, testing, code reviews, bug fixing, deployment of great software, implementing new features as well as maintaining and improving the existing functionality.

 - Identify and design improvements in the applications you are responsible for.

 - Help build our world class team, thus participating in interviews as well as mentoring software engineers.

 - Stay up to date with technology, understand the benefits and use cases of a variety of technologies and be strategic in their implementation.

 - Maintain a good relationship with stakeholders and understand the value of rapport.

 - Work closely with Product Managers within and outside of your area.




What we are looking for


 - Solid experience working with .NET core, NET 8, .NET Framework, C#, WEB API

 - GitHub &amp; GitFlow Workflow branching strategy

 - Experience of working in an Agile environment

 - Confident in both written and spoken English




Extra Awesome:


 - Continuous Integration and Delivery (e.g. Octopus, TeamCity, GitHub Actions)

 - Experience with Cloud related technologies &amp; practises (focusing on AWS)

 - Monitoring tool experience (e.g. Splunk, Grafana)

 - Issue tracking systems (e.g. JIRA)

 - Working with distributed / multi-tier systems

 - Clean architecture concepts

 - CMS system related experience

 - NoSQL, GraphQL, Redis

 - Docker, Kubernetes




What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.



Challenge accepted?

Backend Engineering Tech Lead - Gaming

Are you a sports betting enthusiast with a sharp eye for what makes an offer truly irresistible? Betsson Group is looking for a proactive and detail-oriented&nbsp;CRM Sportsbook Specialist&nbsp;to join our Global CRM &amp; Engagement team. This is your chance to combine your love of sports with your CRM skills in a role that directly influences customer engagement and retention across international markets.
You'll be at the forefront of our Sportsbook Boosted Odds strategy&mdash;creating and executing offers that not only excite our customers but also set us apart in a highly competitive space. With your strategic mindset, market insights, and a passion for the game, you'll craft promotions that keep both casual and die-hard sports fans coming back for more. 
Key Responsibilities
<ul data-start="1078" data-end="2200">
<li data-start="1078" data-end="1330">
Strategy:&nbsp;In this role, you will be responsible for developing the group's Sportsbook Boosted Odds strategy, ensuring that our customers are consistently rewarded with compelling and competitive offers on major global and local sporting events.
</li>
<li data-start="1331" data-end="1445">
Price Boost Configuration:&nbsp;Set up all global and local Sportsbook Price Boosts within the campaign system.
</li>
<li data-start="1446" data-end="1599">
Localisation:&nbsp;Collaborate with local teams to tailor Price Boosts for each market, ensuring they align with local popular sports, and key events.
</li>
<li data-start="1600" data-end="1748">
CRM Advertising:&nbsp;Create and deploy promotional banners in the Sportsbook lobby across all devices to highlight Boosted Prices on key events.
</li>
<li data-start="1749" data-end="1882">
Quality Assurance:&nbsp;Ensure all assets and Price Boost rewards undergo thorough QA, receive approval, and are ready for launch.
</li>
<li data-start="1883" data-end="2035">
Monitoring:&nbsp;Oversee the &lsquo;shop window&rsquo; to verify the correct display of Boosted Odds for key events and guaranteeing a seamless customer journey.
</li>
<li data-start="2036" data-end="2200">
Support:&nbsp;Act as the main point of contact for support teams regarding Price Boost queries, working to optimise customer journeys and reduce contact drivers. 
</li>
</ul>
Requirements
<ul data-start="2224" data-end="2298">
<li data-start="2224" data-end="2298">
Minimum of two years' experience in the online sports betting industry. 
</li>
</ul>
Other Requirements
<ul data-start="2325" data-end="2690">
<li data-start="2325" data-end="2398">
In-depth knowledge of various sports, leagues, and betting mechanisms
</li>
<li data-start="2399" data-end="2465">
Understanding of financial and liability management in trading
</li>
<li data-start="2466" data-end="2562">
Proven project management skills with the ability to manage multiple projects simultaneously
</li>
<li data-start="2563" data-end="2639">
Experience from working in a multi-brand and/or multi-market environment
</li>
<li data-start="2640" data-end="2690">
Excellent written and verbal skills in English. 
</li>
</ul>
Experience Seen as Positive
<ul data-start="2726" data-end="2774">
<li data-start="2726" data-end="2774">
Proficiency in Spanish is a significant plus. 
</li>
</ul>
What&rsquo;s in it for me?
Much like riding a rollercoaster, life at Betsson can be fast-paced with twists and turns&mdash;but always FUN! We recognize it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence, and celebrate success, allowing you to be part of a multi-cultural and diverse company with people from all over the world. 
Challenge Accepted?


Are you a sports betting enthusiast with a sharp eye for what makes an offer truly irresistible? Betsson Group is looking for a proactive and detail-oriented
CRM Sportsbook Specialist
to join our Global CRM &amp; Engagement team. This is your chance to combine your love of sports with your CRM skills in a role that directly influences customer engagement and retention across international markets.

You'll be at the forefront of our Sportsbook Boosted Odds strategy—creating and executing offers that not only excite our customers but also set us apart in a highly competitive space. With your strategic mindset, market insights, and a passion for the game, you'll craft promotions that keep both casual and die-hard sports fans coming back for more.



Key Responsibilities


 - 

Strategy:
In this role, you will be responsible for developing the group's Sportsbook Boosted Odds strategy, ensuring that our customers are consistently rewarded with compelling and competitive offers on major global and local sporting events.


 - 

Price Boost Configuration:
Set up all global and local Sportsbook Price Boosts within the campaign system.


 - 

Localisation:
Collaborate with local teams to tailor Price Boosts for each market, ensuring they align with local popular sports, and key events.


 - 

CRM Advertising:
Create and deploy promotional banners in the Sportsbook lobby across all devices to highlight Boosted Prices on key events.


 - 

Quality Assurance:
Ensure all assets and Price Boost rewards undergo thorough QA, receive approval, and are ready for launch.


 - 

Monitoring:
Oversee the ‘shop window’ to verify the correct display of Boosted Odds for key events and guaranteeing a seamless customer journey.


 - 

Support:
Act as the main point of contact for support teams regarding Price Boost queries, working to optimise customer journeys and reduce contact drivers.





Requirements


 - 

Minimum of two years' experience in the online sports betting industry.





Other Requirements


 - 

In-depth knowledge of various sports, leagues, and betting mechanisms


 - 

Understanding of financial and liability management in trading


 - 

Proven project management skills with the ability to manage multiple projects simultaneously


 - 

Experience from working in a multi-brand and/or multi-market environment


 - 

Excellent written and verbal skills in English.





Experience Seen as Positive


 - 

Proficiency in Spanish is a significant plus.





What’s in it for me?

Much like riding a rollercoaster, life at Betsson can be fast-paced with twists and turns—but always FUN! We recognize it may not be for the faint-hearted, but if you’re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence, and celebrate success, allowing you to be part of a multi-cultural and diverse company with people from all over the world.



Challenge Accepted?

CRM Sportsbook Specialist

The Wow
About the Role We are seeking a seasoned and proactive Senior Compliance Manager to strengthen our regulatory operations across the Nordic markets. This role is critical in ensuring adherence to regulatory requirements while supporting the business in achieving its strategic goals. You will act as a senior advisor within the compliance function, lead complex regulatory initiatives, and serve as a key point of contact for internal stakeholders and external regulators. 
A taster of what you will be involved with:&nbsp;
Key Responsibilities
<ul>
<li>Manage high-impact regulatory projects and ensure compliance with licensing and operational obligations across Nordic jurisdictions.</li>
<li>Provide expert guidance on regulatory developments and advise on strategic responses and risk mitigation.</li>
<li>Lead the drafting and review of regulatory submissions, including licence applications, reports, and responses to authorities.</li>
<li>Collaborate cross-functionally with Legal, Product, and Commercial teams to embed compliance into business processes and product development.</li>
<li>Develop and deliver advanced compliance training and awareness programmes tailored to Nordic regulatory requirements.</li>
<li>Represent the compliance function in regulatory inspections and audits, ensuring thorough preparation and follow-up.</li>
<li>Maintain and enhance documentation standards and compliance records to support audit readiness and transparency. </li>
</ul>
What we are looking for
Requirements
<ul>
<li>3- 5 years&rsquo; experience in regulatory compliance or similar role, ideally within the gambling industry.</li>
<li>Fluency in English is required; proficiency in at least one Nordic language is highly desirable.</li>
<li>Deep understanding of Nordic regulatory frameworks, including AML, KYC, data protection, and licensing.</li>
<li>Strong analytical and communication skills, with the ability to influence and advise senior stakeholders.</li>
<li>Proven track record of managing complex compliance projects and regulatory interactions.</li>
<li>Fluency in English is required; proficiency in at least one Nordic language is highly desirable.</li>
</ul>
 Preferred Qualifications
<ul>
<li>Degree in Law, Business, or a compliance-related field.</li>
<li>Experience in regulatory engagement and negotiation.</li>
<li>Familiarity with compliance technology platforms and data-driven compliance monitoring. </li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
&nbsp;
Challenge accepted?


The Wow

About the Role

We are seeking a seasoned and proactive Senior Compliance Manager to strengthen our regulatory operations across the Nordic markets. This role is critical in ensuring adherence to regulatory requirements while supporting the business in achieving its strategic goals. You will act as a senior advisor within the compliance function, lead complex regulatory initiatives, and serve as a key point of contact for internal stakeholders and external regulators.



A taster of what you will be involved with:


Key Responsibilities


 - Manage high-impact regulatory projects and ensure compliance with licensing and operational obligations across Nordic jurisdictions.

 - Provide expert guidance on regulatory developments and advise on strategic responses and risk mitigation.

 - Lead the drafting and review of regulatory submissions, including licence applications, reports, and responses to authorities.

 - Collaborate cross-functionally with Legal, Product, and Commercial teams to embed compliance into business processes and product development.

 - Develop and deliver advanced compliance training and awareness programmes tailored to Nordic regulatory requirements.

 - Represent the compliance function in regulatory inspections and audits, ensuring thorough preparation and follow-up.

 - Maintain and enhance documentation standards and compliance records to support audit readiness and transparency.




What we are looking for

Requirements


 - 3- 5 years’ experience in regulatory compliance or similar role, ideally within the gambling industry.

 - Fluency in English is required; proficiency in at least one Nordic language is highly desirable.

 - Deep understanding of Nordic regulatory frameworks, including AML, KYC, data protection, and licensing.

 - Strong analytical and communication skills, with the ability to influence and advise senior stakeholders.

 - Proven track record of managing complex compliance projects and regulatory interactions.

 - Fluency in English is required; proficiency in at least one Nordic language is highly desirable.



Preferred Qualifications


 - Degree in Law, Business, or a compliance-related field.

 - Experience in regulatory engagement and negotiation.

 - Familiarity with compliance technology platforms and data-driven compliance monitoring.




What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.




Challenge accepted?

Senior Compliance Manager – Nordics

Are you a Backend Developer with&nbsp;strong&nbsp;expertise in&nbsp;.Net?&nbsp;Are you looking to work with and are experienced in modern technologies like&nbsp;AWS,&nbsp;Docker, Kubernetes, Redis and RabbitMQ?&nbsp;Would you enjoy working in a crucial Betsson division, creating the best payment customer experience&nbsp;in the iGaming industry? Are you looking to join a market leader, where you can grow in the long term? Are you either based in&nbsp;Malta&nbsp;or open to relocation to the island? If these are a&nbsp;yes, then this is the role for you and make your application now! 
About us.. Are you an experienced Backend Software Engineer ready for your next challenge? The Payments Engineering Area is hiring! Payments Engineering is responsible for building the best&nbsp;payment customer experience from payment pages perspective and improving the offering of amount of payment options on brands and markets that we operate within. We are an international team with some of the best people in the industry! If you passionate about the latest technologies and can handle company-critical responsibilities, then this is the role for you! 
What we are looking for..
<ul>
<li>Design, develop, and maintain scalable and reliable server-side applications using the&nbsp;.NET&nbsp;framework and related technologies.&nbsp;</li>
<li>Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand requirements and translate them into technical specifications.&nbsp;</li>
<li>Develop and implement efficient and secure&nbsp;RESTful APIs&nbsp;and&nbsp;microservices&nbsp;to support client applications and integrations.&nbsp;</li>
<li>Strong understanding of object-oriented programming&nbsp;(OOP)&nbsp;principles and design patterns.&nbsp;&nbsp;</li>
<li>Perform thorough testing and debugging of backend applications to ensure high quality and reliability.&nbsp;</li>
<li>Optimise application performance and scalability through code optimisations, caching strategies, and database optimisations.&nbsp;</li>
<li>Proficiency in SQL databases both in writing queries and optimising performance &nbsp;</li>
<li>Participate in code reviews to ensure code quality, adherence to architectural guidelines, and best practices.&nbsp;</li>
<li>Effective communication skills in English, both verbal and written, with the ability to work collaboratively in a team environment.&nbsp;</li>
<li>Stay updated with the latest trends, tools, and technologies in backend development and actively contribute to improving development processes and efficiency. </li>
</ul>
We find it extra awesome if you have experience with..
<ul>
<li>Experience with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS).&nbsp;</li>
<li>Strong background in backend development, with experience in languages such as C#/.Net&nbsp;</li>
<li>Knowledge of NoSQL, PostgreSQL, SQL Server databases.&nbsp;</li>
<li>Experience in design and implementation of distributed systems that comprise of multiple domain-oriented services.&nbsp;</li>
<li>Understanding of front-end development technologies, including HTML, CSS, and JavaScript.&nbsp;</li>
<li>Familiarity with version control systems, preferably Git.&nbsp;</li>
<li>Familiarity with containerisation technologies like Docker and orchestration tools like Kubernetes.&nbsp;</li>
<li>We don&rsquo;t expect you to be an expert in all these technologies but would anticipate experience with some combined with a curiosity for others: etcd, Consul, Redis, Apache Kafka, RabbitMQ, gRPC, Orleans. </li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in. 
Challenge Accepted?&nbsp;
If you are interested to learn more, please apply with your CV in English.


Are you a Backend Developer with
strong
expertise in
.Net?
Are you looking to work with and are experienced in modern technologies like
AWS,
Docker, Kubernetes, Redis and RabbitMQ?
Would you enjoy working in a crucial Betsson division, creating the best payment customer experience
in the iGaming industry? Are you looking to join a market leader, where you can grow in the long term? Are you either based in
Malta
or open to relocation to the island? If these are a
yes, then this is the role for you and make your application now!



About us..

Are you an experienced Backend Software Engineer ready for your next challenge? The Payments Engineering Area is hiring! Payments Engineering is responsible for building the best
payment customer experience from payment pages perspective and improving the offering of amount of payment options on brands and markets that we operate within. We are an international team with some of the best people in the industry! If you passionate about the latest technologies and can handle company-critical responsibilities, then this is the role for you!



What we are looking for..


 - Design, develop, and maintain scalable and reliable server-side applications using the
.NET
framework and related technologies.


 - Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand requirements and translate them into technical specifications.


 - Develop and implement efficient and secure
RESTful APIs
and
microservices
to support client applications and integrations.


 - Strong understanding of object-oriented programming
(OOP)
principles and design patterns.



 - Perform thorough testing and debugging of backend applications to ensure high quality and reliability.


 - Optimise application performance and scalability through code optimisations, caching strategies, and database optimisations.


 - Proficiency in SQL databases both in writing queries and optimising performance 


 - Participate in code reviews to ensure code quality, adherence to architectural guidelines, and best practices.


 - Effective communication skills in English, both verbal and written, with the ability to work collaboratively in a team environment.


 - Stay updated with the latest trends, tools, and technologies in backend development and actively contribute to improving development processes and efficiency.




We find it extra awesome if you have experience with..


 - Experience with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS).


 - Strong background in backend development, with experience in languages such as C#/.Net


 - Knowledge of NoSQL, PostgreSQL, SQL Server databases.


 - Experience in design and implementation of distributed systems that comprise of multiple domain-oriented services.


 - Understanding of front-end development technologies, including HTML, CSS, and JavaScript.


 - Familiarity with version control systems, preferably Git.


 - Familiarity with containerisation technologies like Docker and orchestration tools like Kubernetes.


 - We don’t expect you to be an expert in all these technologies but would anticipate experience with some combined with a curiosity for others: etcd, Consul, Redis, Apache Kafka, RabbitMQ, gRPC, Orleans.




What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.



Challenge Accepted?


If you are interested to learn more, please apply with your CV in English.

Payments - Software Engineers (Backend .NET/C#)

<ul>
<li>Are you an infrastructure expert and would like to work with a super modern setup, fully based in AWS Cloud with Docker containerization and CloudFormation?</li>
<li>Are you looking to join a close knit team environment where you can play a key role?</li>
<li>Are you based in Malta or interested in relocating to Malta?&nbsp;</li>
</ul>
If the answers to these questions are yes, then apply now! 
The WOW
Part of Betsson Group, Racebets is one of the biggest online bookmakers worldwide. The Development Team for the brand work in a fast-paced, fun, and agile environment based in the heart of Malta &ndash; St. Julian&rsquo;s!&nbsp;
The team is looking for someone who is not scared of pipping up and getting involved in the decisions when it comes to implementations&nbsp;in fact, they certainly encourage it as you will be part of an agile team with significant control over the direction of the development!&nbsp;
There are no dull days as you will be building an innovative infrastructure in the Cloud environment for our multi brand racing products. 
What's in it for you?
Being a part of our great, RaceBets IT team, where you can be sure that we will:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">respect and support each other&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">helping each other to grow on personal and professional level&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="3" data-aria-level="1">always looking for the best available solutions&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">having fun while doing it, in our beautifully located office in Malta. </li>
</ul>
You're Good At
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Building highly automated infrastructures&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Modern development and operations processes and methodologies</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Knowledge of AWS ecosystem</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Architecture as a code (CloudFormation, or Kubernetes)</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Docker containerization platform</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Administering operating systems (Linux based)</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Continuous Integration and Deployments</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">High availability and high-performance solutions</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Monitoring, metrics, and logging systems</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Firewalls and load balancers</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Configuration management</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Network security administration</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Documenting, learning and knowledge sharing</li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Being a team player </li>
</ul>
WHAT WE OFFER&nbsp;
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you are a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you will fit right in.&nbsp;
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 2 days in the office and 3 days at home. Challenge accepted?&nbsp;



 - Are you an infrastructure expert and would like to work with a super modern setup, fully based in AWS Cloud with Docker containerization and CloudFormation?

 - Are you looking to join a close knit team environment where you can play a key role?

 - Are you based in Malta or interested in relocating to Malta?



If the answers to these questions are yes, then apply now!



The WOW

Part of Betsson Group, Racebets is one of the biggest online bookmakers worldwide. The Development Team for the brand work in a fast-paced, fun, and agile environment based in the heart of Malta – St. Julian’s!


The team is looking for someone who is not scared of pipping up and getting involved in the decisions when it comes to implementations
in fact, they certainly encourage it as you will be part of an agile team with significant control over the direction of the development!


There are no dull days as you will be building an innovative infrastructure in the Cloud environment for our multi brand racing products.



What's in it for you?

Being a part of our great, RaceBets IT team, where you can be sure that we will:



 - respect and support each other


 - helping each other to grow on personal and professional level


 - always looking for the best available solutions


 - having fun while doing it, in our beautifully located office in Malta.




You're Good At


 - Building highly automated infrastructures


 - Modern development and operations processes and methodologies

 - Knowledge of AWS ecosystem

 - Architecture as a code (CloudFormation, or Kubernetes)

 - Docker containerization platform

 - Administering operating systems (Linux based)

 - Continuous Integration and Deployments

 - High availability and high-performance solutions

 - Monitoring, metrics, and logging systems

 - Firewalls and load balancers

 - Configuration management

 - Network security administration

 - Documenting, learning and knowledge sharing

 - Being a team player




WHAT WE OFFER


Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you are a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you will fit right in.


At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 2 days in the office and 3 days at home.

Challenge accepted?


RaceBets – Senior DevOps Engineer

Are you an experienced Software Engineer festinated about leadership? The Sportsbook Area within Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech team. Our Sportsbook Platform is ours &ndash; from our Architecture to our Trading teams &ndash; we have an in-house platform which hosts our brands offering Sports betting for our customers. From the tools our traders use to the cutting edge features our customers use to bet on various sports &ndash; our teams are the backbone to making this happen!
The Wow
This is your chance to be working on a world-leading, high performance, high availability and high throughput multi-brand betting platform. To give you an idea of the data behind our applications, here are some numbers:
<ul>
<li>10,000 different leagues</li>
<li>1100 matches and 500-600.000 bets on a single Saturday</li>
</ul>
You will join more than 150 agile people distributed across 3 locations, working with a wide variety of technologies from Angular and Typescript to .NET Core, C# and RabbitMQ. We are working in cross functional teams consisting of architects, developers, QAs, database experts and devops staff.
If you&rsquo;re passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!
The Team Lead will support the Engineering Manager in development, quality assurance and product managements whilst having direct reports.
A taster of what you will be involved with:&nbsp;
<ul>
<li>Working closely with members of the team to ensure successful completion of projects and overall support with all roll-out services;</li>
<li>Enabling continuous improvement by supporting when needed;</li>
<li>Being responsible for vacation planning of your direct reports;</li>
<li>Holding periodic one-to-one meetings to ensure that every individual can perform at his/her best and supporting the development via close work with HR;</li>
<li>Motivating the team into improving its performance and ensure that team members are always supported;</li>
<li>Leading team efforts (engineers, developers, designers and other team members) towards successful project delivery for our customers;</li>
<li>Collaborating with various stakeholders, maintaining a focus on business goals.</li>
</ul>
What we are looking for
<ul>
<li>Development background in building highly scalable, containerized services and applications&nbsp;</li>
<li>Good understanding modern web technology (JavaScript, Typescript, React, Angular), familiarity with .NET Core, C#, messaging systems (Rabbit MQ) &nbsp;and in-memory databases (Redis, MS SQL)</li>
<li>Strong preference for experience in Angular. Good understanding of modern web technology(Javascript,TypeScript, etc)</li>
<li>Familiarity with .NET Core, C#, messaging systems (Rabbit MQ) &nbsp;and in-memory databases (Redis, MS SQL)</li>
<li>Deep understanding and interest in lean and agile principles for product development</li>
<li>Demonstrated ability to build effective teams, motivate, direct and coach staff</li>
<li>Strong people management &amp; leadership skills</li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office (Monday, Wednesday, Friday) and 2 days from home.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.
Challenge accepted?


Are you an experienced Software Engineer festinated about leadership? The Sportsbook Area within Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech team. Our Sportsbook Platform is ours – from our Architecture to our Trading teams – we have an in-house platform which hosts our brands offering Sports betting for our customers. From the tools our traders use to the cutting edge features our customers use to bet on various sports – our teams are the backbone to making this happen!

The Wow

This is your chance to be working on a world-leading, high performance, high availability and high throughput multi-brand betting platform. To give you an idea of the data behind our applications, here are some numbers:


 - 10,000 different leagues

 - 1100 matches and 500-600.000 bets on a single Saturday


You will join more than 150 agile people distributed across 3 locations, working with a wide variety of technologies from Angular and Typescript to .NET Core, C# and RabbitMQ. We are working in cross functional teams consisting of architects, developers, QAs, database experts and devops staff.

If you’re passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!

The Team Lead will support the Engineering Manager in development, quality assurance and product managements whilst having direct reports.

A taster of what you will be involved with:



 - Working closely with members of the team to ensure successful completion of projects and overall support with all roll-out services;

 - Enabling continuous improvement by supporting when needed;

 - Being responsible for vacation planning of your direct reports;

 - Holding periodic one-to-one meetings to ensure that every individual can perform at his/her best and supporting the development via close work with HR;

 - Motivating the team into improving its performance and ensure that team members are always supported;

 - Leading team efforts (engineers, developers, designers and other team members) towards successful project delivery for our customers;

 - Collaborating with various stakeholders, maintaining a focus on business goals.


What we are looking for


 - Development background in building highly scalable, containerized services and applications


 - Good understanding modern web technology (JavaScript, Typescript, React, Angular), familiarity with .NET Core, C#, messaging systems (Rabbit MQ) 
and in-memory databases (Redis, MS SQL)

 - Strong preference for experience in Angular. Good understanding of modern web technology(Javascript,TypeScript, etc)

 - Familiarity with .NET Core, C#, messaging systems (Rabbit MQ) 
and in-memory databases (Redis, MS SQL)

 - Deep understanding and interest in lean and agile principles for product development

 - Demonstrated ability to build effective teams, motivate, direct and coach staff

 - Strong people management &amp; leadership skills


What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office (Monday, Wednesday, Friday) and 2 days from home.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

Challenge accepted?

Sportsbook - Frontend Engineering Team Lead

At Betsson Group, we are looking for a forward-thinking DevOps Engineer to help us craft strategic solutions for managing the production and development infrastructure of our global Sportsbook product. You will play a key role in driving operational excellence, enhancing automation, and ensuring scalability, reliability, and performance.
As a member of the development team, you&rsquo;ll leverage your expertise in modern DevOps practices to enable seamless release management, high system reliability, and improved build and release efficiency. With a focus on quality and scalability, you will contribute to building a world-class infrastructure that powers our global platform.
The Wow
You will be part of the success story of one of the fastest-growing companies in the iGaming market, and we offer you an environment full of ambition and passion. One day is never like the other, continually pushing to be better and more incredible than ever. We strive to the best in whatever field we choose to play on, and we make sure to have fun along the way!
A taster of what you will be involved with:&nbsp;
<ul>
<li>Collaborating with development teams to design, implement, and maintain CI/CD pipelines using GitOps best practices.</li>
<li>Automating deployments and infrastructure management for distributed applications.</li>
<li>Driving cost optimization through FinOps principles to manage cloud infrastructure efficiently.</li>
<li>Enhancing observability by setting up distributed tracing, metrics, and logs using OpenTelemetry and Prometheus.</li>
<li>Troubleshooting and resolving system issues to ensure scalability, high performance, and reliability.</li>
<li>Managing multi-cloud and hybrid infrastructure to support a global platform.</li>
<li>Embedding security into all stages of the CI/CD process to ensure compliance and secure deployments.</li>
</ul>
What we are looking for
<ul>
<li>Expertise in automation and configuration management with tools like Terraform, Pulumi, or Ansible.</li>
<li>Experience with cloud platforms preferably with AWS.</li>
<li>Proven experience designing and operating CDN/edge delivery solutions (e.g. AWS CloudFront, Cloudflare), including WAF integration and DNS routing.</li>
<li>&nbsp;Strong understanding of GitOps workflows and container orchestration with Kubernetes or Rancher.</li>
<li>Proficiency in scripting languages like Python, Bash, or PowerShell for automation tasks.</li>
<li>Hands-on experience with observability tools like Grafana, Prometheus, and OpenTelemetry.</li>
<li>Knowledge of Web Technologies such as NodeJS, Varnish, and Nginx.</li>
<li>Familiarity with messaging and event-driven technologies like RabbitMQ or Kafka.</li>
<li>Experience with FinOps for cloud cost management and optimization.</li>
<li>Background in embedding security practices (DevSecOps) into CI/CD pipelines.</li>
<li>Supporting 24&times;7 systems with on-call troubleshooting and incident resolution.</li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office (Monday, Wednesday, Friday) and 2 days from home.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.
&nbsp;
Challenge accepted?


At Betsson Group, we are looking for a forward-thinking DevOps Engineer to help us craft strategic solutions for managing the production and development infrastructure of our global Sportsbook product. You will play a key role in driving operational excellence, enhancing automation, and ensuring scalability, reliability, and performance.

As a member of the development team, you’ll leverage your expertise in modern DevOps practices to enable seamless release management, high system reliability, and improved build and release efficiency. With a focus on quality and scalability, you will contribute to building a world-class infrastructure that powers our global platform.

The Wow

You will be part of the success story of one of the fastest-growing companies in the iGaming market, and we offer you an environment full of ambition and passion. One day is never like the other, continually pushing to be better and more incredible than ever. We strive to the best in whatever field we choose to play on, and we make sure to have fun along the way!

A taster of what you will be involved with:



 - Collaborating with development teams to design, implement, and maintain CI/CD pipelines using GitOps best practices.

 - Automating deployments and infrastructure management for distributed applications.

 - Driving cost optimization through FinOps principles to manage cloud infrastructure efficiently.

 - Enhancing observability by setting up distributed tracing, metrics, and logs using OpenTelemetry and Prometheus.

 - Troubleshooting and resolving system issues to ensure scalability, high performance, and reliability.

 - Managing multi-cloud and hybrid infrastructure to support a global platform.

 - Embedding security into all stages of the CI/CD process to ensure compliance and secure deployments.


What we are looking for


 - Expertise in automation and configuration management with tools like Terraform, Pulumi, or Ansible.

 - Experience with cloud platforms preferably with AWS.

 - Proven experience designing and operating CDN/edge delivery solutions (e.g. AWS CloudFront, Cloudflare), including WAF integration and DNS routing.

 - 
Strong understanding of GitOps workflows and container orchestration with Kubernetes or Rancher.

 - Proficiency in scripting languages like Python, Bash, or PowerShell for automation tasks.

 - Hands-on experience with observability tools like Grafana, Prometheus, and OpenTelemetry.

 - Knowledge of Web Technologies such as NodeJS, Varnish, and Nginx.

 - Familiarity with messaging and event-driven technologies like RabbitMQ or Kafka.

 - Experience with FinOps for cloud cost management and optimization.

 - Background in embedding security practices (DevSecOps) into CI/CD pipelines.

 - Supporting 24×7 systems with on-call troubleshooting and incident resolution.


What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office (Monday, Wednesday, Friday) and 2 days from home.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.




Challenge accepted?

Sportsbook - DevOps Engineer

We are seeking a detail-oriented and technically skilled&nbsp;Senior Technical Compliance Manager to support our operations in Italy. If this sounds like your next career step, get in touch now.&nbsp; About the role
Reporting to the Head of Legal &amp; Compliance (Italy), this role plays a critical part in ensuring that our platforms, systems, and processes adhere to all relevant regulatory and technical compliance standards, while supporting the company&rsquo;s commercial objectives. The ideal candidate will possess a deep understanding of regulatory frameworks, risk management, and cross-functional collaboration. The Senior Technical Compliance Manager (Italy) will work closely with the Managing Director &nbsp;for the Italian Market, the Technical Director (Italy), and other key internal stakeholders to ensure seamless integration of compliance requirements into business operations.
A taster of what you will be involved with
<ul>
<li>Ensure technical compliance with regulatory frameworks in Italy, supporting license applications and/or renewals, audits, platforms certifications and other types of required tech certifications, technical migrations and integrations, protocol messages, server connectivity matters, and ongoing obligations.</li>
<li>Carry out technical compliance gap assessments/analyses when required in order to correctly advise the relevant teams on the implementation of technical solutions/products.</li>
<li>Interpret and operationalize technical requirements from Agenzia delle Dogane e dei Monopoli (&ldquo;ADM&rdquo;) and Sogei, translating them into actionable internal processes and controls. Ensure smooth and timely implementation of all relevant technical requirements in close coordination with internal stakeholders.</li>
<li>Monitor and evaluate technical compliance risks, develop and propose mitigation strategies, and report on key risk indicators. Identify and escalate any technical compliance gaps, recommend compliant technical solutions, and lead their implementation.</li>
<li>Oversee ISO certification requirements applicable to the Italian market by coordinating with relevant teams and internal stakeholders responsible for managing ISO certification processes and standards.</li>
<li>Collaborate with Product, Technology, Legal, Compliance, and Operations teams to embed compliance into system design and delivery, ensuring consistency, alignment, and effective knowledge sharing across functions.</li>
<li>Foster strong collaboration with the Managing Director for the Italian market and his team as well as with the Technical Director (Italy) to align on strategic initiatives, regulatory priorities, and operational execution.</li>
<li>Execute directives cascaded by the Head of Legal &amp; Compliance (Italy) and/or the General Counsel with accuracy and diligence, while maintaining proactive and regular engagement with the Head of Legal &amp; Compliance (Italy), the General Counsel, and senior management to ensure ongoing alignment with evolving business objectives and strategic priorities. Promptly escalate critical risks to ensure executive visibility and informed decision-making.</li>
<li>Serve as the primary liaison with external auditors, consultants, and regulatory authorities (including ADM and Sogei) ensuring timely and accurate responses to all inquiries. Engage with ADM and/or Sogei as necessary on technical compliance matters, including the preparation and submission of required reports.</li>
</ul>
What we are looking for
<ul>
<li>Minimum of 4+ years&rsquo; experience in technical compliance within the iGaming sector is required.</li>
<li>Proven experience in the Italian gambling market is essential.</li>
<li>Bachelor&rsquo;s degree in information technology, Computer Science or related topic.</li>
<li>Strong understanding of regulatory compliance in Italy, including non-technical online gambling laws, regulations, requirements and standards (GDPR, AML etc.).</li>
<li>Holds a good understanding of industry&rsquo;s best practices such as ISO/IEC 27001, PCI DSS, ISO 9001 etc.</li>
<li>Technical experience in order to work comfortably with internal and external technical personnel (architects, developers, database administrators etc.).</li>
<li>Ability to relate to non-technical business stakeholders.</li>
<li>Ability to interpret technical compliance requirements into pragmatic business terms. and drive their implementation throughout the organisation.</li>
<li>Excellent analytical, communication, and stakeholder management skills.</li>
<li>Experience interacting with regulatory authorities and/or external auditors.</li>
<li>Familiarity with compliance tools and systems.</li>
<li>Team player and solution oriented.</li>
<li>Italian &ndash; mother tongue.</li>
<li>English &ndash; excellent command of both written and spoken.</li>
</ul>
Preferred Qualifications
<ul>
<li>Certification in Information Technology Audit, such as Certified Information Systems Auditor (CISA) or equivalent.</li>
<li>Experience in programming, XML and databases.</li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
&nbsp;
Challenge Accepted?


We are seeking a detail-oriented and technically skilled
Senior Technical Compliance Manager to support our operations in Italy. If this sounds like your next career step, get in touch now.


About the role

Reporting to the Head of Legal &amp; Compliance (Italy), this role plays a critical part in ensuring that our platforms, systems, and processes adhere to all relevant regulatory and technical compliance standards, while supporting the company’s commercial objectives. The ideal candidate will possess a deep understanding of regulatory frameworks, risk management, and cross-functional collaboration. The Senior Technical Compliance Manager (Italy) will work closely with the Managing Director 
for the Italian Market, the Technical Director (Italy), and other key internal stakeholders to ensure seamless integration of compliance requirements into business operations.

A taster of what you will be involved with


 - Ensure technical compliance with regulatory frameworks in Italy, supporting license applications and/or renewals, audits, platforms certifications and other types of required tech certifications, technical migrations and integrations, protocol messages, server connectivity matters, and ongoing obligations.

 - Carry out technical compliance gap assessments/analyses when required in order to correctly advise the relevant teams on the implementation of technical solutions/products.

 - Interpret and operationalize technical requirements from Agenzia delle Dogane e dei Monopoli (“ADM”) and Sogei, translating them into actionable internal processes and controls. Ensure smooth and timely implementation of all relevant technical requirements in close coordination with internal stakeholders.

 - Monitor and evaluate technical compliance risks, develop and propose mitigation strategies, and report on key risk indicators. Identify and escalate any technical compliance gaps, recommend compliant technical solutions, and lead their implementation.

 - Oversee ISO certification requirements applicable to the Italian market by coordinating with relevant teams and internal stakeholders responsible for managing ISO certification processes and standards.

 - Collaborate with Product, Technology, Legal, Compliance, and Operations teams to embed compliance into system design and delivery, ensuring consistency, alignment, and effective knowledge sharing across functions.

 - Foster strong collaboration with the Managing Director for the Italian market and his team as well as with the Technical Director (Italy) to align on strategic initiatives, regulatory priorities, and operational execution.

 - Execute directives cascaded by the Head of Legal &amp; Compliance (Italy) and/or the General Counsel with accuracy and diligence, while maintaining proactive and regular engagement with the Head of Legal &amp; Compliance (Italy), the General Counsel, and senior management to ensure ongoing alignment with evolving business objectives and strategic priorities. Promptly escalate critical risks to ensure executive visibility and informed decision-making.

 - Serve as the primary liaison with external auditors, consultants, and regulatory authorities (including ADM and Sogei) ensuring timely and accurate responses to all inquiries. Engage with ADM and/or Sogei as necessary on technical compliance matters, including the preparation and submission of required reports.


What we are looking for


 - Minimum of 4+ years’ experience in technical compliance within the iGaming sector is required.

 - Proven experience in the Italian gambling market is essential.

 - Bachelor’s degree in information technology, Computer Science or related topic.

 - Strong understanding of regulatory compliance in Italy, including non-technical online gambling laws, regulations, requirements and standards (GDPR, AML etc.).

 - Holds a good understanding of industry’s best practices such as ISO/IEC 27001, PCI DSS, ISO 9001 etc.

 - Technical experience in order to work comfortably with internal and external technical personnel (architects, developers, database administrators etc.).

 - Ability to relate to non-technical business stakeholders.

 - Ability to interpret technical compliance requirements into pragmatic business terms. and drive their implementation throughout the organisation.

 - Excellent analytical, communication, and stakeholder management skills.

 - Experience interacting with regulatory authorities and/or external auditors.

 - Familiarity with compliance tools and systems.

 - Team player and solution oriented.

 - Italian – mother tongue.

 - English – excellent command of both written and spoken.


Preferred Qualifications


 - Certification in Information Technology Audit, such as Certified Information Systems Auditor (CISA) or equivalent.

 - Experience in programming, XML and databases.


What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.




Challenge Accepted?

Senior Technical Compliance Manager - Italy

The Wow&nbsp; 
The Senior Business Data Analyst is a pivotal role within the Betsson Group, helping guide and support decision making across specific markets, brands, and teams.&nbsp;
The person in this role will need to be a self-starter who takes ownership and is able to prioritise their work in line with business and stakeholder priorities. Passionate about data they will drive change and action through science rather than hunch.&nbsp;
&nbsp;
A taster of what you will be involved with:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Monitoring key performance metrics in accordance to set targets, primarily revenues, acquisitions, and player activity. A key part of this task is to forecast and flag underperforming metrics to the appropriate stakeholders. </li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Support the market&rsquo;s Head of Marketing, Managing Director, Head of Products, and other stakeholders within the Commercial teams with weekly, monthly, and quarterly reports and analysis. </li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Conduct regular and ad hoc analysis, with a focus on:</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Financial Analytics &ndash; update the management team on budget targets, reporting on which metrics and brands are over/underperforming.</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Holistic overview and enhancements &ndash; take the lead in analysing the current market strategy across the entire customer journey with the aim of concluding whether an acceptable return on investment was delivered or not.</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Manage the backlog of requests for analysis from the various stakeholders with weekly prioritisation meetings. If development is required, input into the tech roadmap via the product owner.</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Understand the analytical needs of the market and the organisation and provide verbal and written analysis / commentary to drive business decisions through insights.</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Collaborate with various stakeholders outside the Commercial area, such as Business Intelligence and Marketing.</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Ownership of mission critical reports such as region dashboards and commercial reviews. Will involve maintaining and building new reports.</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Assist in maintaining data integrity and accuracy by working with BI and other relevant departments across the organization. </li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Conduct regular and ad hoc analysis, with a focus on:</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Financial Analytics &ndash; update the management team on budget targets and over/under performing metrics</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Holistic Overview &ndash; take the lead in analysing the current market strategy across the entire customer journey</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Forecasting Analysis &ndash; use numbers, trends, and analysis to forecast future KPIs and support with yearly business planning.</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Impact Assessment Analysis &ndash; use different analytical techniques to assess the impact on business KPIs if any changes occur. </li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Support the Business Analytics Manager with ensuring business solutions are aligned with strategy, business goals and customer needs.</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Drive a step change in use of data / information in decision making&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="14" data-aria-level="1">Coach and train new and junior business analysts&nbsp;</li>
</ul>
Who we are looking for :&nbsp;
Key Technical Skills 
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Bachelor/master's degree in mathematics/Statistics/Computer Science or any other quantitative field   </li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Strong SQL skills </li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Proven experience in developing and maintaining interactive dashboards using tools like Tableau, Power BI, or similar</li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Familiarity with Python</li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Ability to use Google Analytics or similar tracking tools of benefit but not a must</li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Experience in iGaming  &nbsp;</li>
</ul>
Key Analytical Skills  &nbsp;
<ul>
<li>Knows what good looks like. Great at problem solving and critical thinking &ndash; highly analytical and knows how to approach and solve business questions providing actionable insight to stakeholders. &nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Able to grasp complex problems, the business context and place analysis within a goal-oriented setting. </li>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">A storyteller that influences decision making. Presents data in a meaningful way &ndash; understands the audience and delivers insight in a way that fits their consumption style. </li>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Takes ownership and recognises when to move forward or change processes / behaviours. </li>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Is familiar with marketing and its drivers. </li>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Ability to manage changing priorities and ambiguity is a must. </li>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Has the ability to get things changed using insight and data and not general opinion or hunches. </li>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Has an affinity for data and is always looking for ways to improve things. &nbsp;</li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
&nbsp;
Challenge accepted?


The Wow




The Senior Business Data Analyst is a pivotal role within the Betsson Group, helping guide and support decision making across specific markets, brands, and teams.


The person in this role will need to be a self-starter who takes ownership and is able to prioritise their work in line with business and stakeholder priorities. Passionate about data they will drive change and action through science rather than hunch.





A taster of what you will be involved with:



 - Monitoring key performance metrics in accordance to set targets, primarily revenues, acquisitions, and player activity. A key part of this task is to forecast and flag underperforming metrics to the appropriate stakeholders. 

 - Support the market’s Head of Marketing, Managing Director, Head of Products, and other stakeholders within the Commercial teams with weekly, monthly, and quarterly reports and analysis. 

 - Conduct regular and ad hoc analysis, with a focus on:

 - Financial Analytics – update the management team on budget targets, reporting on which metrics and brands are over/underperforming.

 - Holistic overview and enhancements – take the lead in analysing the current market strategy across the entire customer journey with the aim of concluding whether an acceptable return on investment was delivered or not.

 - Manage the backlog of requests for analysis from the various stakeholders with weekly prioritisation meetings. If development is required, input into the tech roadmap via the product owner.

 - Understand the analytical needs of the market and the organisation and provide verbal and written analysis / commentary to drive business decisions through insights.

 - Collaborate with various stakeholders outside the Commercial area, such as Business Intelligence and Marketing.

 - Ownership of mission critical reports such as region dashboards and commercial reviews. Will involve maintaining and building new reports.

 - Assist in maintaining data integrity and accuracy by working with BI and other relevant departments across the organization. 

 - Conduct regular and ad hoc analysis, with a focus on:

 - Financial Analytics – update the management team on budget targets and over/under performing metrics

 - Holistic Overview – take the lead in analysing the current market strategy across the entire customer journey

 - Forecasting Analysis – use numbers, trends, and analysis to forecast future KPIs and support with yearly business planning.

 - Impact Assessment Analysis – use different analytical techniques to assess the impact on business KPIs if any changes occur. 

 - Support the Business Analytics Manager with ensuring business solutions are aligned with strategy, business goals and customer needs.

 - Drive a step change in use of data / information in decision making


 - Coach and train new and junior business analysts



Who we are looking for :


Key Technical Skills 


 - Bachelor/master's degree in mathematics/Statistics/Computer Science or any other quantitative field   

 - Strong SQL skills 

 - Proven experience in developing and maintaining interactive dashboards using tools like Tableau, Power BI, or similar

 - Familiarity with Python

 - Ability to use Google Analytics or similar tracking tools of benefit but not a must

 - Experience in iGaming  



Key Analytical Skills  



 - Knows what good looks like. Great at problem solving and critical thinking – highly analytical and knows how to approach and solve business questions providing actionable insight to stakeholders. 


 - Able to grasp complex problems, the business context and place analysis within a goal-oriented setting. 

 - A storyteller that influences decision making. Presents data in a meaningful way – understands the audience and delivers insight in a way that fits their consumption style. 

 - Takes ownership and recognises when to move forward or change processes / behaviours. 

 - Is familiar with marketing and its drivers. 

 - Ability to manage changing priorities and ambiguity is a must. 

 - Has the ability to get things changed using insight and data and not general opinion or hunches. 

 - Has an affinity for data and is always looking for ways to improve things. 



What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.




Challenge accepted?

Senior Business Insight Analyst

Are you a Senior UX/User/Product Researcher looking for your next challenge? Our UX research team within Product Development is now hiring!&nbsp; This position is to be based in our Malta HeadQuarters! The Wow
At Betsson Group, we are on the lookout for exceptional talent to join our UX Research team. If you are passionate about user experience and enjoy working in a collaborative environment, we want you on board! As a Senior UX Researcher at Betsson Group, you will be a key player in defining, planning, and conducting user research and testing. You'll work closely with product and customer experience teams, delivering compelling insights that drive data-driven prioritization decisions. This role goes beyond traditional UX research; it involves innovating on mixed-methods practices, understanding and incorporating business requirements, and ensuring the continuous improvement of our products based on user feedback.
A taster of what you will be involved with:&nbsp;
Problem Definition and Methodology Selection:&nbsp;
<ul>
<li>Collaborate with stakeholders to precisely define research objectives.&nbsp;</li>
<li>Recommend and implement the most effective research methodologies.&nbsp;</li>
<li>Ensure alignment with business requirements and organizational goals.</li>
</ul>
Research Planning and Execution: 
<ul>
<li>Develop comprehensive research plans, leveraging available tools and external research suppliers.</li>
<li>Conduct or coordinate research activities, exploring alternative suppliers and tools as needed.</li>
</ul>
Data Collection and Analysis:&nbsp;
<ul>
<li>Employ diverse methods (lab studies, ethnography, surveys, A/B testing) and tools (e.g., Google Analytics) to collect and analyse user behaviour.&nbsp;</li>
<li>Creatively utilize various data sources to provide valuable insights for product development.&nbsp;</li>
</ul>
Results Delivery and Communication:&nbsp;
<ul>
<li>Present research findings in a compelling manner to cross-functional teams.&nbsp;</li>
<li>Advocate for user-centric approaches in product planning, prioritization, and ongoing improvements.</li>
</ul>
Documentation and Insight Repository:&nbsp;
<ul>
<li>Document processes and findings, maintaining a comprehensive research insights repository.&nbsp;</li>
<li>Create accessible resources for cross-functional teams to leverage research&nbsp;insights.</li>
</ul>
User Journey Mapping and Optimization:&nbsp;
<ul>
<li>Map and optimize user journeys, identifying opportunities for enhancement.&nbsp;</li>
<li>Define and target customer engagement metrics to elevate the overall user experience.</li>
</ul>
Stakeholder Collaboration and Road mapping:&nbsp;
<ul>
<li>Collaborate with stakeholders to build a research roadmap.&nbsp;</li>
<li>Plan budgeting needs in sync with the development process.</li>
</ul>
Competitor Benchmarking and Market Research:&nbsp;
<ul>
<li>Assist teams to perform competitor benchmarking and market research to stay informed and identify strategic opportunities.</li>
</ul>
What we are looking for:&nbsp;
<ul>
<li>At least 4 years of experience in a Research role at a Consumer-focused company or within a consultancy capacity.</li>
<li>BA/BS in a human behaviour-related field (Human-Computer Interaction, Psychology, Sociology, Communications, Information Science, Media Studies, Computer Science, Economics), or equivalent work-related experience.</li>
<li>An applied knowledge of both qualitative and quantitative methodologies, with a preferred focus on hypothesis validation.</li>
<li>Coding experience in R, SQL, SPSS, or Python is considered an asset.</li>
<li>Proven ability to run remote usability testing and work with User Testing Platforms &amp; Market Research tools (e.g. UserZoom, Qualtrics, Hotjar).</li>
<li>Proven experience in planning and conducting end-to-end usability research.</li>
<li>Expressed a passion for, or demonstrated a willingness to learn about, the gaming/sports betting industry, showcasing an eagerness to contribute to a dynamic and evolving field</li>
<li>Communicated effectively as an experienced facilitator, presenter, and communicator, demonstrating proficiency in both spoken and written English to articulate research findings and insights.</li>
<li>Ability to work independently as well as working collaboratively with other researchers.</li>
<li>Experience in helping establish a culture of evidence driven decision making within a product development environment</li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
Challenge Accepted?&nbsp;
If you are interested to learn more, please apply with your CV in English.


Are you a Senior UX/User/Product Researcher looking for your next challenge? Our UX research team within Product Development is now hiring!
 This position is to be based in our Malta HeadQuarters!

The Wow

At Betsson Group, we are on the lookout for exceptional talent to join our UX Research team. If you are passionate about user experience and enjoy working in a collaborative environment, we want you on board! As a Senior UX Researcher at Betsson Group, you will be a key player in defining, planning, and conducting user research and testing. You'll work closely with product and customer experience teams, delivering compelling insights that drive data-driven prioritization decisions. This role goes beyond traditional UX research; it involves innovating on mixed-methods practices, understanding and incorporating business requirements, and ensuring the continuous improvement of our products based on user feedback.

A taster of what you will be involved with:


Problem Definition and Methodology Selection:



 - Collaborate with stakeholders to precisely define research objectives.


 - Recommend and implement the most effective research methodologies.


 - Ensure alignment with business requirements and organizational goals.


Research Planning and Execution: 


 - Develop comprehensive research plans, leveraging available tools and external research suppliers.

 - Conduct or coordinate research activities, exploring alternative suppliers and tools as needed.


Data Collection and Analysis:



 - Employ diverse methods (lab studies, ethnography, surveys, A/B testing) and tools (e.g., Google Analytics) to collect and analyse user behaviour.


 - Creatively utilize various data sources to provide valuable insights for product development.



Results Delivery and Communication:



 - Present research findings in a compelling manner to cross-functional teams.


 - Advocate for user-centric approaches in product planning, prioritization, and ongoing improvements.


Documentation and Insight Repository:



 - Document processes and findings, maintaining a comprehensive research insights repository.


 - Create accessible resources for cross-functional teams to leverage research
insights.


User Journey Mapping and Optimization:



 - Map and optimize user journeys, identifying opportunities for enhancement.


 - Define and target customer engagement metrics to elevate the overall user experience.


Stakeholder Collaboration and Road mapping:



 - Collaborate with stakeholders to build a research roadmap.


 - Plan budgeting needs in sync with the development process.


Competitor Benchmarking and Market Research:



 - Assist teams to perform competitor benchmarking and market research to stay informed and identify strategic opportunities.


What we are looking for:



 - At least 4 years of experience in a Research role at a Consumer-focused company or within a consultancy capacity.

 - BA/BS in a human behaviour-related field (Human-Computer Interaction, Psychology, Sociology, Communications, Information Science, Media Studies, Computer Science, Economics), or equivalent work-related experience.

 - An applied knowledge of both qualitative and quantitative methodologies, with a preferred focus on hypothesis validation.

 - Coding experience in R, SQL, SPSS, or Python is considered an asset.

 - Proven ability to run remote usability testing and work with User Testing Platforms &amp; Market Research tools (e.g. UserZoom, Qualtrics, Hotjar).

 - Proven experience in planning and conducting end-to-end usability research.

 - Expressed a passion for, or demonstrated a willingness to learn about, the gaming/sports betting industry, showcasing an eagerness to contribute to a dynamic and evolving field

 - Communicated effectively as an experienced facilitator, presenter, and communicator, demonstrating proficiency in both spoken and written English to articulate research findings and insights.

 - Ability to work independently as well as working collaboratively with other researchers.

 - Experience in helping establish a culture of evidence driven decision making within a product development environment


What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge Accepted?


If you are interested to learn more, please apply with your CV in English.

Product, Design & Research - Senior UX Researcher

Our Engagement Product Development team is growing and we are now looking for a Senior Salesforce Marketing Cloud Developer to join! Engagement at Betsson Group ensures our customers come back for more. It&rsquo;s all about loyalty. We provide a world class customer experience beyond the game play featuring Tournaments, Dynamic personalized campaigns and much more!
A taster of what you will be involved with:&nbsp;
<ul>
<li>Act as a consultant and technical expert on the Salesforce platform by providing support to stakeholders and users.</li>
<li>Closely collaborate with experts from other areas to leverage on the Salesforce technologies through integrations with other solutions.</li>
<li>Setting up new business units in SFMC that include but not limited to the configuration of the data points and FTP locations.</li>
<li>Use AMP script to develop dynamic content in SFMC.</li>
<li>Use SSJS to develop new custom applications in Journey Builder including leveraging the REST &amp; SOAP APIS by creating installed packages.</li>
<li>Build targeted audience segments based on email behavioral data and CRM attributes using Data Extensions and SQL Setup.</li>
<li>Leveraging on the capabilities provided by Journey Builder, Automation Studio, Interaction Studio, Content Builder, Email Studio, and other solutions to deliver multi-touch communications.</li>
<li>Campaigns and Triggered sends: being able to oversee complex campaign workflow rules and data segmentation.</li>
<li>Oversee the ETL of multiple business units that include suggesting best practices on daily automations.</li>
<li>Configuring the database environment by creating the data model using data extensions and Contact Builder inside the Data Designer.</li>
<li>Define data validation, cleansing, deduplication rules and processes in SFMC.</li>
<li>Define data connectors for data ingestion into Salesforce across Betsson&rsquo;s technical ecosystem, partnering with CRM and Data teams, as needed.</li>
<li>Assist in the technical and architectural framework for the SFDC applications.</li>
<li>Ensuring scalability of all the solutions developed.</li>
<li>Serve as the subject matter expert for SFMC for the internal stakeholders that include managers and end-users.</li>
<li>As an expert on SFMC, it is expected to gather requirements, discuss, and implement them based on best practices.</li>
<li>Able to communicate technical and business solutions by developing and presenting information to multiple audiences.</li>
</ul>
What we are looking for
<ul>
<li>University degree in Computer Science, Information Systems, or a related field.</li>
<li>Salesforce Certified Marketing Cloud Developer (or equivalent certification).</li>
<li>At least 3 years of hands-on experience with Salesforce Marketing Cloud.</li>
<li>Strong knowledge of Salesforce administration (minimum 1 year).</li>
<li>Solid understanding of SQL, data modeling, and integration methods.</li>
<li>Strong documentation and knowledge-sharing mindset.</li>
<li>Ability to stay updated on industry trends, emerging technologies, and third-party solutions.</li>
<li>Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.</li>
<li>Experience with JavaScript</li>
<li>Experience with Salesforce Service Cloud and Sales Cloud is a plus.</li>
</ul>
What we offer
We can offer you an environment full of ambition and passion. One day is never like the other as the only constant is change, to the better, to the greater. We strive to be the best in whatever field we choose to play on, and we make sure to have fun along the way!
<ul>
<li>A friendly, open and humble working environment, where you will have the chance to work alongside with colleagues from all over the world</li>
<li>A chance to evolve your skills together with your colleagues with various programs and initiatives</li>
<li>Personal development through courses, in-house training and external certification Freedom with responsibility</li>
</ul>
&nbsp;
Challenge accepted?


Our Engagement Product Development team is growing and we are now looking for a Senior Salesforce Marketing Cloud Developer to join! Engagement at Betsson Group ensures our customers come back for more. It’s all about loyalty. We provide a world class customer experience beyond the game play featuring Tournaments, Dynamic personalized campaigns and much more!

A taster of what you will be involved with:



 - Act as a consultant and technical expert on the Salesforce platform by providing support to stakeholders and users.

 - Closely collaborate with experts from other areas to leverage on the Salesforce technologies through integrations with other solutions.

 - Setting up new business units in SFMC that include but not limited to the configuration of the data points and FTP locations.

 - Use AMP script to develop dynamic content in SFMC.

 - Use SSJS to develop new custom applications in Journey Builder including leveraging the REST &amp; SOAP APIS by creating installed packages.

 - Build targeted audience segments based on email behavioral data and CRM attributes using Data Extensions and SQL Setup.

 - Leveraging on the capabilities provided by Journey Builder, Automation Studio, Interaction Studio, Content Builder, Email Studio, and other solutions to deliver multi-touch communications.

 - Campaigns and Triggered sends: being able to oversee complex campaign workflow rules and data segmentation.

 - Oversee the ETL of multiple business units that include suggesting best practices on daily automations.

 - Configuring the database environment by creating the data model using data extensions and Contact Builder inside the Data Designer.

 - Define data validation, cleansing, deduplication rules and processes in SFMC.

 - Define data connectors for data ingestion into Salesforce across Betsson’s technical ecosystem, partnering with CRM and Data teams, as needed.

 - Assist in the technical and architectural framework for the SFDC applications.

 - Ensuring scalability of all the solutions developed.

 - Serve as the subject matter expert for SFMC for the internal stakeholders that include managers and end-users.

 - As an expert on SFMC, it is expected to gather requirements, discuss, and implement them based on best practices.

 - Able to communicate technical and business solutions by developing and presenting information to multiple audiences.


What we are looking for


 - University degree in Computer Science, Information Systems, or a related field.

 - Salesforce Certified Marketing Cloud Developer (or equivalent certification).

 - At least 3 years of hands-on experience with Salesforce Marketing Cloud.

 - Strong knowledge of Salesforce administration (minimum 1 year).

 - Solid understanding of SQL, data modeling, and integration methods.

 - Strong documentation and knowledge-sharing mindset.

 - Ability to stay updated on industry trends, emerging technologies, and third-party solutions.

 - Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.

 - Experience with JavaScript

 - Experience with Salesforce Service Cloud and Sales Cloud is a plus.


What we offer

We can offer you an environment full of ambition and passion. One day is never like the other as the only constant is change, to the better, to the greater. We strive to be the best in whatever field we choose to play on, and we make sure to have fun along the way!


 - A friendly, open and humble working environment, where you will have the chance to work alongside with colleagues from all over the world

 - A chance to evolve your skills together with your colleagues with various programs and initiatives

 - Personal development through courses, in-house training and external certification Freedom with responsibility





Challenge accepted?

Salesforce Marketing Cloud Developer

The Wow
As the Product Owner for the Marketing Platforms team, you will be responsible for maximizing product value per sprint and acting as the voice of our internal stakeholders within the company. You own and help prioritize the backlog, ensuring clear user stories and acceptance criteria, and aligning with business stakeholders on feature needs. You will manage sprint planning, backlog refinement, stand&ndash;ups, and retrospectives in close collaboration with the development team, while handling stakeholders and cross&ndash;team coordination for migrations and brand launches. You also accept or reject stories based on the definition of done, ensuring each sprint delivers max tangible value.<a href="https://www.betssongroup.com/job/product-owner-commercial-central-marketing/" target="_blank" rel="noopener"></a>
A taster of what you will be involved with:&nbsp;
<ul>
<li>Own and prioritize the product backlog.</li>
<li>Plan and manage sprints.</li>
<li>Write user stories and acceptance criteria.&nbsp;Accept/reject stories based on definition of done.</li>
<li>Work closely with developers in&nbsp;backlog refinement, stand&ndash;ups&nbsp;&amp;&nbsp;retros.</li>
<li>Manage communication with stakeholders&nbsp;to understand and help define new projects and features, as&nbsp;well as&nbsp;maintaining&nbsp;ongoing communication&nbsp;during&nbsp;development&nbsp;and after&nbsp;delivery.</li>
<li>Manage&nbsp;migrations and launching of new brands in coordination between&nbsp;the different&nbsp;teams.</li>
<li>Represent&nbsp;our internal&nbsp;stakeholders&nbsp;within the team.</li>
<li>Key accountability: Maximize product value per sprint</li>
</ul>
What we are looking for
<ul>
<li>At least 2 years&rsquo; experience as a Product&nbsp;Owner&nbsp;working with Agile methodologies</li>
<li>Direct experience working within a Marketing&nbsp;environment</li>
<li>Experience in driving initiatives between teams/departments</li>
<li>Background in&nbsp;an&nbsp;app marketing&nbsp;environment&nbsp;considered a plus</li>
<li>Excellent level of written and spoken English</li>
<li>Excellent people skills and communication</li>
<li>Strong leadership &amp; organizational skills</li>
<li>Sense of urgency &amp; efficiency/get-things-done attitude</li>
<li>Able to sell ideas &amp; negotiation skills</li>
</ul>
Main Stakeholders and Type of Interaction
<ul>
<li>Marketing Platforms Team: Aligning&nbsp;on stakeholder requirements, sprint planning and ongoing work.</li>
<li>Marketing&nbsp;&amp;&nbsp;Regional&nbsp;Teams:&nbsp;Considered as our internal stakeholders.&nbsp;You will discuss challenges and&nbsp;features, collect&nbsp;requirements, provide updates and ongoing catchups and serve as their voice on our&nbsp;team to ensure smooth and efficient product delivery.</li>
<li>Project managers:&nbsp;Align and keep updated on ongoing migrations and product deliveries.</li>
<li>Analytics: Support going both ways for ensuring tracking and data quality, as well as cooperation on&nbsp;multiple initiatives.</li>
<li>Product Department: Aligning on work that requires&nbsp;Product involvement to be delivered or fixed.</li>
<li>Senior&nbsp;Product&nbsp;Manager:&nbsp;Reporting to the Senior Product Manager. Working together to create and&nbsp;execute our product vision&nbsp;and maximize efficiency for our marketing activities.</li>
</ul>
&nbsp;What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
&nbsp;
Challenge accepted?


The Wow

As the Product Owner for the Marketing Platforms team, you will be responsible for maximizing product value per sprint and acting as the voice of our internal stakeholders within the company. You own and help prioritize the backlog, ensuring clear user stories and acceptance criteria, and aligning with business stakeholders on feature needs. You will manage sprint planning, backlog refinement, stand–ups, and retrospectives in close collaboration with the development team, while handling stakeholders and cross–team coordination for migrations and brand launches. You also accept or reject stories based on the definition of done, ensuring each sprint delivers max tangible value.

A taster of what you will be involved with:



 - Own and prioritize the product backlog.

 - Plan and manage sprints.

 - Write user stories and acceptance criteria.
Accept/reject stories based on definition of done.

 - Work closely with developers in
backlog refinement, stand–ups
&amp;
retros.

 - Manage communication with stakeholders
to understand and help define new projects and features, as
well as
maintaining
ongoing communication
during
development
and after
delivery.

 - Manage
migrations and launching of new brands in coordination between
the different
teams.

 - Represent
our internal
stakeholders
within the team.

 - Key accountability: Maximize product value per sprint


What we are looking for


 - At least 2 years’ experience as a Product
Owner
working with Agile methodologies

 - Direct experience working within a Marketing
environment

 - Experience in driving initiatives between teams/departments

 - Background in
an
app marketing
environment
considered a plus

 - Excellent level of written and spoken English

 - Excellent people skills and communication

 - Strong leadership &amp; organizational skills

 - Sense of urgency &amp; efficiency/get-things-done attitude

 - Able to sell ideas &amp; negotiation skills


Main Stakeholders and Type of Interaction


 - Marketing Platforms Team: Aligning
on stakeholder requirements, sprint planning and ongoing work.

 - Marketing
&amp;
Regional
Teams:
Considered as our internal stakeholders.
You will discuss challenges and
features, collect
requirements, provide updates and ongoing catchups and serve as their voice on our
team to ensure smooth and efficient product delivery.

 - Project managers:
Align and keep updated on ongoing migrations and product deliveries.

 - Analytics: Support going both ways for ensuring tracking and data quality, as well as cooperation on
multiple initiatives.

 - Product Department: Aligning on work that requires
Product involvement to be delivered or fixed.

 - Senior
Product
Manager:
Reporting to the Senior Product Manager. Working together to create and
execute our product vision
and maximize efficiency for our marketing activities.



What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.




Challenge accepted?

Product Owner (Commercial/Central Marketing)

The Wow
As technical project manager within Product Development, you will lead tactical and strategical projects supporting Betsson&rsquo;s overall long-term technology transformation. You have a strong ability to see the overall holistic technology transformation Betsson is undertaking. Your wide technology understanding gives you the ability to both translate the details to different stakeholders at the same time you are strong in leading technology experts.
<a href="https://www.betssongroup.com/job/technical-project-manager-5/" target="_blank" rel="noopener"></a>

The role will require you to support the organization, primarily the tech departments, by running projects which are in line with the business requirements. As the project leader, your job is to plan, budget, oversee and document all aspects of the specific project you are working on, making sure that the project is running on schedule.
You interact with both with stakeholders from other Technology units but also different business functions depending on the type of project.
As a technical project manager you will run projects according to best practices both from a project management perspective as well as from a technical perspective.
A taster of what you will be involved with:
<ul>
<li>Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility</li>
<li>Ensure that all projects are delivered on-time, within scope and within budget</li>
<li>Report and escalate to management as needed</li>
<li>Manage the relationship with the client and all stakeholders</li>
<li>Create and maintain comprehensive project documentation</li>
<li>Coordinate internal resources and third parties/vendors for the flawless execution of projects</li>
<li>Executing projects by providing/maintaining visibility for requirements, scope, objectives, deliverables, financial impact, and resourcing</li>
<li>Identify, manage and mitigate project risks</li>
<li>Monitor and report project progress</li>
<li>Apply excellent communication skills and practical knowledge to help teams work closely together.</li>
<li>Facilitate effective team meetings: kick-offs, regular status updates, weekly catchups</li>
<li>&nbsp;Uncover and remove roadblocks that prevent the various teams from achieving their shared project goals</li>
</ul>
You&rsquo;re good with:
<ul>
<li>Ability to drive through ambiguous and complex situations</li>
<li>Knowledge in using Project Management Tools such as Microsoft Project &amp; JIRA</li>
<li>Solid IT technical background</li>
<li>A recognized certification in project management such as Prince or Sigma would be a big plus</li>
<li>Outstanding verbal and written communication skills</li>
<li>&nbsp;Strong people management skills</li>
<li>Thorough understanding of project management fundamentals.</li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
Challenge accepted?


The Wow

As technical project manager within Product Development, you will lead tactical and strategical projects supporting Betsson’s overall long-term technology transformation. You have a strong ability to see the overall holistic technology transformation Betsson is undertaking. Your wide technology understanding gives you the ability to both translate the details to different stakeholders at the same time you are strong in leading technology experts.





The role will require you to support the organization, primarily the tech departments, by running projects which are in line with the business requirements. As the project leader, your job is to plan, budget, oversee and document all aspects of the specific project you are working on, making sure that the project is running on schedule.

You interact with both with stakeholders from other Technology units but also different business functions depending on the type of project.

As a technical project manager you will run projects according to best practices both from a project management perspective as well as from a technical perspective.

A taster of what you will be involved with:


 - Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

 - Ensure that all projects are delivered on-time, within scope and within budget

 - Report and escalate to management as needed

 - Manage the relationship with the client and all stakeholders

 - Create and maintain comprehensive project documentation

 - Coordinate internal resources and third parties/vendors for the flawless execution of projects

 - Executing projects by providing/maintaining visibility for requirements, scope, objectives, deliverables, financial impact, and resourcing

 - Identify, manage and mitigate project risks

 - Monitor and report project progress

 - Apply excellent communication skills and practical knowledge to help teams work closely together.

 - Facilitate effective team meetings: kick-offs, regular status updates, weekly catchups

 - 
Uncover and remove roadblocks that prevent the various teams from achieving their shared project goals


You’re good with:


 - Ability to drive through ambiguous and complex situations

 - Knowledge in using Project Management Tools such as Microsoft Project &amp; JIRA

 - Solid IT technical background

 - A recognized certification in project management such as Prince or Sigma would be a big plus

 - Outstanding verbal and written communication skills

 - 
Strong people management skills

 - Thorough understanding of project management fundamentals.


What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

Technical Project Manager

The Wow
As an &nbsp;ISO Compliance Manager, you will be responsible for planning, programming and conducting internal reviews on our ISO frameworks, preparing reports and identifying improvements.
In this pivotal role within the Technical Compliance Team , you will be working across the business and be instrumental in driving continuous improvement across our wide range of ISO management systems&nbsp;
A taster of what you will be involved with:&nbsp;
<ul>
<li>Plan, schedule, and conduct internal reviews in accordance with various ISO standards.</li>
<li>Evaluate the effective implementation of the organization&rsquo;s various ISO standards.</li>
<li>Identify areas of non-compliance and opportunities for improvement.</li>
<li>Prepare detailed reports and present results internally.</li>
<li>Monitor and follow up on proposed action plans to ensure timely resolution.</li>
<li>Maintain comprehensive records and documentation.</li>
<li>Assist in the preparation for external audits and certifications.</li>
</ul>
What we are looking for
<ul>
<li>Proven experience in monitoring and reviewing compliance for at least 4 years, ideally within the igaming space.</li>
<li>Certified Internal Auditor (CIA) or similar qualification is beneficial.</li>
<li>Experience with any of the below ISO standards is beneficial:</li>
<li>Bachelor&rsquo;s degree in Business, Information Technology, Information Systems, Internal Audit or related field.</li>
<li>Certification in ISO lead auditor or implementor for&nbsp; ISO 9001 , ISO 14001, ISO 50001,&nbsp;</li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
Challenge accepted?


The Wow

As an 
ISO Compliance Manager, you will be responsible for planning, programming and conducting internal reviews on our ISO frameworks, preparing reports and identifying improvements.

In this pivotal role within the Technical Compliance Team , you will be working across the business and be instrumental in driving continuous improvement across our wide range of ISO management systems


A taster of what you will be involved with:



 - Plan, schedule, and conduct internal reviews in accordance with various ISO standards.

 - Evaluate the effective implementation of the organization’s various ISO standards.

 - Identify areas of non-compliance and opportunities for improvement.

 - Prepare detailed reports and present results internally.

 - Monitor and follow up on proposed action plans to ensure timely resolution.

 - Maintain comprehensive records and documentation.

 - Assist in the preparation for external audits and certifications.


What we are looking for


 - Proven experience in monitoring and reviewing compliance for at least 4 years, ideally within the igaming space.

 - Certified Internal Auditor (CIA) or similar qualification is beneficial.

 - Experience with any of the below ISO standards is beneficial:

 - Bachelor’s degree in Business, Information Technology, Information Systems, Internal Audit or related field.

 - Certification in ISO lead auditor or implementor for
 ISO 9001 , ISO 14001, ISO 50001,



What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

ISO Compliance Manager

<a href="https://www.betssongroup.com/job/gaming-coordinator-italy-2/" target="_blank" rel="noopener"></a>

We are now looking for our next Gaming Coordinator, to join the team. You&nbsp;will ensure timely launches, maintain compliance requirements, and improve efficiency, reducing risks of delays and strengthening our competitive offering.
Responsibilities
The main responsibilities include but are not limited to:
<ul>
<li>Manage and optimize the Gaming portfolio, identifying new games and providers.</li>
<li>Coordinate product roadmaps with internal and external stakeholders to ensure timely and high-quality delivery.</li>
<li>Ensure all gaming products are up to date and optimize onsite content for the best user experience.</li>
<li>Oversee game certification processes with regulators.</li>
<li>Configure and test new contents or functionalities to ensure high-quality Gaming UX.</li>
<li>Collaborate with support teams and external suppliers to resolve potential issues.</li>
<li>Conduct competitor research and gap analysis to improve our offerings.</li>
<li>Execute the games repositioning according to the Gaming Manager directions.</li>
<li>Execute any other ad hoc Casino related tasks to ensure the best gaming experience for our players.</li>
<li>Assist and follow up with the relevant stakeholders on any game related queries that might arise</li>
</ul>
Requirements
<ul>
<li>Experience in online gaming</li>
<li>Italian native speaker with proficiency in English</li>
<li>Strong Excel and Microsoft Office skills</li>
<li>Passion for sports and casino gaming</li>
<li>Solid understanding of the Italian market</li>
</ul>
Interested? Apply today!&nbsp;






We are now looking for our next Gaming Coordinator, to join the team. You
will ensure timely launches, maintain compliance requirements, and improve efficiency, reducing risks of delays and strengthening our competitive offering.

Responsibilities

The main responsibilities include but are not limited to:


 - Manage and optimize the Gaming portfolio, identifying new games and providers.

 - Coordinate product roadmaps with internal and external stakeholders to ensure timely and high-quality delivery.

 - Ensure all gaming products are up to date and optimize onsite content for the best user experience.

 - Oversee game certification processes with regulators.

 - Configure and test new contents or functionalities to ensure high-quality Gaming UX.

 - Collaborate with support teams and external suppliers to resolve potential issues.

 - Conduct competitor research and gap analysis to improve our offerings.

 - Execute the games repositioning according to the Gaming Manager directions.

 - Execute any other ad hoc Casino related tasks to ensure the best gaming experience for our players.

 - Assist and follow up with the relevant stakeholders on any game related queries that might arise


Requirements


 - Experience in online gaming

 - Italian native speaker with proficiency in English

 - Strong Excel and Microsoft Office skills

 - Passion for sports and casino gaming

 - Solid understanding of the Italian market


Interested? Apply today!


Italian Speaking Gaming Coordinator

Our Biggest players deserve the best attention and service! Do you want to make sure we offer the best customer experience in the industry for our top players? Are you at the top of your game for delivering the best customer experience with passion and thrive in an environment where you can change a negative experience to an outstanding one&shy;&shy;!
If so, we are looking for you to join our multiple Award-winning Customer Service Loyalty Team based in our stunning offices in Malta!
The Wow&nbsp;
You will be a part of an exclusive Loyalty team handling the company&rsquo;s biggest players within Betsson group! Our goal is to continue to encourage the loyalty with our players on our sites and we shall do everything in our power to keep them happy! Working to achieve our goal in continuing to deliver the best Customer Experience. &nbsp;You will also have the opportunity to learn and progress within Betsson, your progress is limitless!
What will I do?
<ul>
<li>iGaming is a very fast paced environment and your tasks can change as rapidly as the industry! So flexibility and adaptability to embrace new challenges is absolutely key.</li>
<li>Support English-speaking customers via e-mail, chat and telephone. Maintaining professionalism at all times internally and with our players.</li>
<li>Promoting value added services and offers and contacting winners for the campaign offers.</li>
<li>Work towards set targets and KPIs together with your manager and your team to reach the best customer satisfaction in the industry!</li>
<li>Follow company policies and best practices regarding player safety, protection, and responsible gaming</li>
<li>Raise any comments or feedback from players to the necessary teams.</li>
<li>Be the voice of the customer and pass on their requests to the relevant departments.</li>
</ul>
What's in it for me?
A chance to work in an award-winning team full of passionate people on top of their game! Here at Betsson not only will you get the chance to work across our leading markets but also with a dedicated group of professionals who excel in excellent Customer Service Loyalty. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!
You're good at:
<ul>
<li>Verbal and Written communication in&nbsp;English</li>
<li>Background in customer service, this can be face to face, online or via phone calls.</li>
<li>Multi-tasking and time management.</li>
</ul>
<ul>
<li>Flexible with tasks given to you, knows how to prioritise and keeps calm and focused in stressful situations.</li>
<li>You are efficient, well organised and you excel in multitasking.</li>
</ul>
<ul>
<li>You have a burning desire to provide the ultimate player experience.</li>
<li>Excellent communications skills and an eye for detail are a must.</li>
</ul>
Extra Awesome:
<ul>
<li>A proven track record in delivering a high-level customer service experience in any way is a plus!</li>
<li>Previous iGaming experience&nbsp;</li>
<li>Additional language skills: Swedish, Finnish, Danish&hellip;</li>
</ul>
What we offer?
<ul>
<li>28 Vacation Days Per Year</li>
<li>Relocation (including flights, bonus and accommodation)</li>
<li>Hybrid Model</li>
<li>Health &amp; Life Insurance &amp; Company Doctor</li>
<li>&euro;300 Wellness Allowance</li>
<li>&euro;300 Working From Home Allowance</li>
<li>Yoga &amp; Sports Activities</li>
<li>Lunch Provided Monday-Friday</li>
<li>Company Discounts</li>
<li>Company Events&nbsp;</li>
<li>Great Atmosphere &amp; Betsson Values</li>
</ul>
Good to know:
<ul>
<li>Start date: Every second week, training is provided</li>
<li>Salary: The salary consists of a base salary and a bonus scheme.</li>
<li>Work hours: As a customer service agent you work shifts</li>
<li>Location: Malta, St Julians</li>
<li>Generous relocation package offered</li>
</ul>
Challenge Accepted?


Our Biggest players deserve the best attention and service! Do you want to make sure we offer the best customer experience in the industry for our top players? Are you at the top of your game for delivering the best customer experience with passion and thrive in an environment where you can change a negative experience to an outstanding one­­!

If so, we are looking for you to join our multiple Award-winning Customer Service Loyalty Team based in our stunning offices in Malta!

The Wow


You will be a part of an exclusive Loyalty team handling the company’s biggest players within Betsson group! Our goal is to continue to encourage the loyalty with our players on our sites and we shall do everything in our power to keep them happy! Working to achieve our goal in continuing to deliver the best Customer Experience. 
You will also have the opportunity to learn and progress within Betsson, your progress is limitless!

What will I do?


 - iGaming is a very fast paced environment and your tasks can change as rapidly as the industry! So flexibility and adaptability to embrace new challenges is absolutely key.

 - Support English-speaking customers via e-mail, chat and telephone. Maintaining professionalism at all times internally and with our players.

 - Promoting value added services and offers and contacting winners for the campaign offers.

 - Work towards set targets and KPIs together with your manager and your team to reach the best customer satisfaction in the industry!

 - Follow company policies and best practices regarding player safety, protection, and responsible gaming

 - Raise any comments or feedback from players to the necessary teams.

 - Be the voice of the customer and pass on their requests to the relevant departments.


What's in it for me?

A chance to work in an award-winning team full of passionate people on top of their game! Here at Betsson not only will you get the chance to work across our leading markets but also with a dedicated group of professionals who excel in excellent Customer Service Loyalty. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!

You're good at:


 - Verbal and Written communication in
English

 - Background in customer service, this can be face to face, online or via phone calls.

 - Multi-tasking and time management.



 - Flexible with tasks given to you, knows how to prioritise and keeps calm and focused in stressful situations.

 - You are efficient, well organised and you excel in multitasking.



 - You have a burning desire to provide the ultimate player experience.

 - Excellent communications skills and an eye for detail are a must.


Extra Awesome:


 - A proven track record in delivering a high-level customer service experience in any way is a plus!

 - Previous iGaming experience


 - Additional language skills: Swedish, Finnish, Danish…


What we offer?


 - 28 Vacation Days Per Year

 - Relocation (including flights, bonus and accommodation)

 - Hybrid Model

 - Health &amp; Life Insurance &amp; Company Doctor

 - €300 Wellness Allowance

 - €300 Working From Home Allowance

 - Yoga &amp; Sports Activities

 - Lunch Provided Monday-Friday

 - Company Discounts

 - Company Events


 - Great Atmosphere &amp; Betsson Values


Good to know:


 - Start date: Every second week, training is provided

 - Salary: The salary consists of a base salary and a bonus scheme.

 - Work hours: As a customer service agent you work shifts

 - Location: Malta, St Julians

 - Generous relocation package offered


Challenge Accepted?

Customer Service Loyalty Agent - English Speaking

We&rsquo;re now hiring for an experienced&nbsp;HR Director&nbsp;to join our dynamic International HR Leadership Team, based in the heart of Malta.
The Opportunity&nbsp;
In this strategic role, you&rsquo;ll play a key part in shaping and driving our global people agenda &ndash; aligning HR initiatives with business priorities across multiple locations.&nbsp;As a senior leader, you'll influence decision-making, partner with executive stakeholders, and ensure our people strategy enables growth, innovation and long-term success. If you&rsquo;re ready to make a meaningful impact on an international scale, we&rsquo;d love to hear from you.
This is a senior role where you&rsquo;ll work closely with the CHRO and HR Leadership Team, supporting our people strategy and enhancing how HR collaborates with the business. You&rsquo;ll lead an established team of HR Managers and Business Partners, providing direction, consistency, and support to help them thrive.&nbsp;
You&rsquo;ll also play a key role in shaping HR&rsquo;s contribution to organisational change, ensuring we remain agile and aligned while continuing to deliver a positive employee experience across all our offices.&nbsp;
A taste of what you&rsquo;ll do
<ul>
<li>Be an active member of the HR Leadership Team, contributing to global HR initiatives and frameworks.&nbsp;</li>
<li>Lead and support the global HR team across different locations.</li>
<li>Partner with leaders to align people strategies with business goals.</li>
<li>Oversee HR&rsquo;s role in change management projects and organisational development.</li>
<li>Work closely with Talent Management and other HR teams to deliver a consistent, efficient and agile HR service.&nbsp;</li>
</ul>
What we are looking for&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">8+ years&rsquo; senior HR leadership experience, ideally in a fast-paced, international environment.</li>
<li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Proven ability to lead and develop high-performing HR teams across multiple geographies.</li>
<li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Strong awareness of international compliance frameworks.</li>
<li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Expertise in organisational design, talent management, employee relations, and leadership development.</li>
<li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Demonstrated ability to influence, coach and challenge senior leaders with credibility.</li>
<li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">The ability to align HR strategy to business outcomes.</li>
<li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">A collaborative leader who values integrity, inclusion, and building a positive employee experience.</li>
</ul>
What we offer&nbsp;
At Betsson, you&rsquo;ll find a collaborative and supportive culture. With 1,700 colleagues across 7 offices and 900 of them here in Malta &ndash; we work together with energy and focus, but we also know the importance of balance and inclusion. You&rsquo;ll join a team that&rsquo;s already strong and established, with the opportunity to further enhance how HR supports our business and people.&nbsp;
Interested?&nbsp;
Apply today and take the next step in your HR career with Betsson.&nbsp;


We’re now hiring for an experienced
HR Director
to join our dynamic International HR Leadership Team, based in the heart of Malta.

The Opportunity


In this strategic role, you’ll play a key part in shaping and driving our global people agenda – aligning HR initiatives with business priorities across multiple locations.
As a senior leader, you'll influence decision-making, partner with executive stakeholders, and ensure our people strategy enables growth, innovation and long-term success. If you’re ready to make a meaningful impact on an international scale, we’d love to hear from you.

This is a senior role where you’ll work closely with the CHRO and HR Leadership Team, supporting our people strategy and enhancing how HR collaborates with the business. You’ll lead an established team of HR Managers and Business Partners, providing direction, consistency, and support to help them thrive.


You’ll also play a key role in shaping HR’s contribution to organisational change, ensuring we remain agile and aligned while continuing to deliver a positive employee experience across all our offices.


A taste of what you’ll do


 - Be an active member of the HR Leadership Team, contributing to global HR initiatives and frameworks.


 - Lead and support the global HR team across different locations.

 - Partner with leaders to align people strategies with business goals.

 - Oversee HR’s role in change management projects and organisational development.

 - Work closely with Talent Management and other HR teams to deliver a consistent, efficient and agile HR service.



What we are looking for



 - 8+ years’ senior HR leadership experience, ideally in a fast-paced, international environment.

 - Proven ability to lead and develop high-performing HR teams across multiple geographies.

 - Strong awareness of international compliance frameworks.

 - Expertise in organisational design, talent management, employee relations, and leadership development.

 - Demonstrated ability to influence, coach and challenge senior leaders with credibility.

 - The ability to align HR strategy to business outcomes.

 - A collaborative leader who values integrity, inclusion, and building a positive employee experience.


What we offer


At Betsson, you’ll find a collaborative and supportive culture. With 1,700 colleagues across 7 offices and 900 of them here in Malta – we work together with energy and focus, but we also know the importance of balance and inclusion. You’ll join a team that’s already strong and established, with the opportunity to further enhance how HR supports our business and people.


Interested?


Apply today and take the next step in your HR career with Betsson.


HR Director

Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta!
The Wow&nbsp;
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!
At Betsson Group we work with a Hyrbid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.&nbsp;
We want you to excel in the following:
<ul>
<li>Help both&nbsp;Lithuanian&nbsp;and&nbsp;English&nbsp;speaking customers via e-mail, chat and telephone</li>
<li>Work together with your team to reach the best customer satisfaction (including other KPI's)</li>
<li>Translate promotional texts and/or customer surveys in your local language</li>
<li>Manage customer accounts&nbsp;</li>
<li>Follow company policies and practices regarding player safety, protection, and responsible gaming</li>
</ul>
What's in it for me?
Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!
You're good at:
<ul>
<li>Communication written and verbal in both&nbsp;Lithuanian&nbsp;and&nbsp;English</li>
<li>Strong Microsoft Office knowledge</li>
<li>Background in customer service, this can be face to face, online or via phone calls</li>
<li>Multi-tasking and time management&nbsp;</li>
</ul>
Extra Awesome:
<ul>
<li>Previous iGaming experience&nbsp;</li>
<li>Additional language skills: Russian, Latvian, Estonian&hellip;</li>
</ul>
What we offer?
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
Good to know:
<ul>
<li>Start date: Every second week, training is provided</li>
<li>Salary: The salary consists of a base salary and a bonus scheme.</li>
<li>Work hours: As a customer service agent you work shifts</li>
<li>Location: Malta, St Julians</li>
<li>Generous relocation package offered</li>
</ul>
&nbsp;
Challenge Accepted?


Are you a problem solver, excellent communicator and a people person?

If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta!

The Wow


You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

At Betsson Group we work with a Hyrbid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.


We want you to excel in the following:


 - Help both
Lithuanian
and
English
speaking customers via e-mail, chat and telephone

 - Work together with your team to reach the best customer satisfaction (including other KPI's)

 - Translate promotional texts and/or customer surveys in your local language

 - Manage customer accounts


 - Follow company policies and practices regarding player safety, protection, and responsible gaming


What's in it for me?

Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!

You're good at:


 - Communication written and verbal in both
Lithuanian
and
English

 - Strong Microsoft Office knowledge

 - Background in customer service, this can be face to face, online or via phone calls

 - Multi-tasking and time management



Extra Awesome:


 - Previous iGaming experience


 - Additional language skills: Russian, Latvian, Estonian…


What we offer?

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Good to know:


 - Start date: Every second week, training is provided

 - Salary: The salary consists of a base salary and a bonus scheme.

 - Work hours: As a customer service agent you work shifts

 - Location: Malta, St Julians

 - Generous relocation package offered





Challenge Accepted?

Customer Service Agent - Lithuanian Speaking

As Customer Relationship Specialist, you are responsible for increasing, building and nurturing relationships with current and potential clients. You will be working closely with the BI, CRM and Marketing teams and this role reports directly to the Head of CRM Retention &amp; Acquisition. Responsibilities
<ul>
<li>Database Oversight: Conduct daily monitoring and analysis of the database, implementing strategic actions to optimize its performance and ensure maximum value throughout its lifecycle.&nbsp;</li>
<li>Key Account Management: Serve as the primary liaison for Key Accounts, prioritizing all inquiries and communications and coordinating responses across relevant departments and third-party partners.&nbsp;</li>
<li>Stakeholder Engagement: Collect critical insights from customers and stakeholders, ensuring that relevant information is accurately communicated to the appropriate internal teams.&nbsp;</li>
<li>Issue Resolution: Provide prompt and effective responses to inquiries, proactively addressing and resolving potential issues to maintain high standards of service.&nbsp;</li>
<li>Cross-Functional Collaboration: Partner closely with the Responsible Gaming department to support and advance key initiatives aligned with responsible gaming objectives.</li>
</ul>
Requirements
<ul>
<li>Industry Expertise: Proven success in a similar role within the relevant sector.</li>
<li>Sales Experience: Strong background in B2C sales roles, such as Sales Relationship Manager, Account Manager, or Sales Agent.</li>
<li>Technical Skills: Proficient in Excel and PowerPoint; familiarity with Tableau, CRM systems, or Salesforce is a plus.</li>
<li>Analytical Ability: Sharp analytical skills with experience in data segmentation and analysis.</li>
<li>Language Proficiency: Fluent in French and English, with Dutch as an additional asset.</li>
<li>Customer Focus: Dedicated to fostering long-term customer relationships.</li>
<li>Results-Oriented: Consistently delivers high-quality outcomes under tight deadlines.</li>
<li>Interpersonal Skills: Strong interpersonal and collaborative abilities.</li>
<li>Adaptability: Agile in adjusting to changing priorities within a dynamic environment.</li>
<li>Self-Starter: Highly motivated, independent, and proactive with a positive outlook.</li>
</ul>
What you will get
<ul>
<li>Working with a great team of people were teamwork, support and learning are our driving</li>
<li>Working within a dynamic and fast paced industry.</li>
<li>Competitive remuneration package and relocation support to Malta available.</li>
<li>Hybrid structure with the option to work remotely twice a week.</li>
<li>Healthcare plan.</li>
<li>Fabulous office and work environment in one of Malta&rsquo;s prime locations.</li>
<li>On the job training by skilled people who have sound experience in the industry.</li>
<li>Multiple company events throughout the year, and fun team building events.</li>
<li>Dedicated time for training through online platforms.</li>
</ul>
About Us
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.&nbsp;
Challenge Accepted?


As Customer Relationship Specialist, you are responsible for increasing, building and nurturing relationships with current and potential clients. You will be working closely with the BI, CRM and Marketing teams and this role reports directly to the Head of CRM Retention &amp; Acquisition.

Responsibilities


 - Database Oversight: Conduct daily monitoring and analysis of the database, implementing strategic actions to optimize its performance and ensure maximum value throughout its lifecycle.


 - Key Account Management: Serve as the primary liaison for Key Accounts, prioritizing all inquiries and communications and coordinating responses across relevant departments and third-party partners.


 - Stakeholder Engagement: Collect critical insights from customers and stakeholders, ensuring that relevant information is accurately communicated to the appropriate internal teams.


 - Issue Resolution: Provide prompt and effective responses to inquiries, proactively addressing and resolving potential issues to maintain high standards of service.


 - Cross-Functional Collaboration: Partner closely with the Responsible Gaming department to support and advance key initiatives aligned with responsible gaming objectives.


Requirements


 - Industry Expertise: Proven success in a similar role within the relevant sector.

 - Sales Experience: Strong background in B2C sales roles, such as Sales Relationship Manager, Account Manager, or Sales Agent.

 - Technical Skills: Proficient in Excel and PowerPoint; familiarity with Tableau, CRM systems, or Salesforce is a plus.

 - Analytical Ability: Sharp analytical skills with experience in data segmentation and analysis.

 - Language Proficiency: Fluent in French and English, with Dutch as an additional asset.

 - Customer Focus: Dedicated to fostering long-term customer relationships.

 - Results-Oriented: Consistently delivers high-quality outcomes under tight deadlines.

 - Interpersonal Skills: Strong interpersonal and collaborative abilities.

 - Adaptability: Agile in adjusting to changing priorities within a dynamic environment.

 - Self-Starter: Highly motivated, independent, and proactive with a positive outlook.


What you will get


 - Working with a great team of people were teamwork, support and learning are our driving

 - Working within a dynamic and fast paced industry.

 - Competitive remuneration package and relocation support to Malta available.

 - Hybrid structure with the option to work remotely twice a week.

 - Healthcare plan.

 - Fabulous office and work environment in one of Malta’s prime locations.

 - On the job training by skilled people who have sound experience in the industry.

 - Multiple company events throughout the year, and fun team building events.

 - Dedicated time for training through online platforms.


About Us

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.


Challenge Accepted?

Customer Relationship Specialist - betFIRST

Excellent opportunity to join Betsson Group as our new Casino Coordinator! 
The Wow
Are you passionate about Casino and eager to take the next step in your iGaming career? If you thrive in a fast-paced environment, have a sharp eye for detail, and are always eager to learn, then this is your chance! We&rsquo;re looking for a dynamic&nbsp;Casino Coordinator &ndash; Zecure Gaming to join our team at Betsson Group.
A flavour of what you'll do&nbsp;
<ul>
<li>Execute new game releases. Look at initial performance indications of new releases and suggest how to promote/expose the game moving forward.</li>
<li>Collecting game certificates</li>
<li>Work closely with both internal, and external (3rd&nbsp;party suppliers) headcounts to ensure you are aware of product roadmaps, game release roadmaps and any other adhoc requirements to keep us competitive within the market.</li>
<li>Support the Gaming Manager in daily operations and weekly routine tasks for the Casino sites.</li>
<li>Report on weekly campaign performance, always using data and come with KPI performance &ndash; activity, turnover, bonus costs, revenue, ROI &amp; overall product performance.</li>
<li>Take an active interest in compliance and regulation, always understanding how it affects customers and campaigns.</li>
<li>Test upcoming games and suggest how to promote the games.</li>
<li>Keep abreast of industry trends and provide competitor analysis.</li>
<li>Coordinate ad hoc Casino Product projects to help improve and drive the Product.</li>
</ul>
REQUIREMENTS&nbsp;
<ul>
<li>Experience in a similar executional role within gaming, digital or e-commerce or have performed a customer service role and prepared for a career progression.</li>
<li>Experience working in the Scandinavian market would be a bonus</li>
<li>Diligent, thorough, a good communicator and able to respect deadlines and team colleagues.</li>
<li>Data-driven and detail-orientated with good analytical and problem-solving skills.</li>
<li>Excellent communication, organizational, teamwork and interpersonal skills.</li>
<li>Innovative self-starter who loves a challenge.</li>
<li>Previous experience on Nordics market is an advantage. </li>
</ul>
CHALLENGE ACCEPTED?


Excellent opportunity to join Betsson Group as our new Casino Coordinator!



The Wow

Are you passionate about Casino and eager to take the next step in your iGaming career?
If you thrive in a fast-paced environment, have a sharp eye for detail, and are always eager to learn, then this is your chance! We’re looking for a dynamic
Casino Coordinator – Zecure Gaming to join our team at Betsson Group.

A flavour of what you'll do



 - Execute new game releases. Look at initial performance indications of new releases and suggest how to promote/expose the game moving forward.

 - Collecting game certificates

 - Work closely with both internal, and external (3rd
party suppliers) headcounts to ensure you are aware of product roadmaps, game release roadmaps and any other adhoc requirements to keep us competitive within the market.

 - Support the Gaming Manager in daily operations and weekly routine tasks for the Casino sites.

 - Report on weekly campaign performance, always using data and come with KPI performance – activity, turnover, bonus costs, revenue, ROI &amp; overall product performance.

 - Take an active interest in compliance and regulation, always understanding how it affects customers and campaigns.

 - Test upcoming games and suggest how to promote the games.

 - Keep abreast of industry trends and provide competitor analysis.

 - Coordinate ad hoc Casino Product projects to help improve and drive the Product.


REQUIREMENTS



 - Experience in a similar executional role within gaming, digital or e-commerce or have performed a customer service role and prepared for a career progression.

 - Experience working in the Scandinavian market would be a bonus

 - Diligent, thorough, a good communicator and able to respect deadlines and team colleagues.

 - Data-driven and detail-orientated with good analytical and problem-solving skills.

 - Excellent communication, organizational, teamwork and interpersonal skills.

 - Innovative self-starter who loves a challenge.

 - Previous experience on Nordics market is an advantage.




CHALLENGE ACCEPTED?

Casino Coordinator – Zecure Gaming

We are looking for a talented Product Owner to join our dynamic team and help shape the future of our company.&nbsp;
Are you a Product Owner with a passion for i-Gaming, innovation, and a love for improving user experiences? We're looking for a talented product owner to join our team and help us bring Betsson Group's vision &ldquo;to provide the best customer experience in the industry&rdquo; to life.
As Product Owner will take ownership for specific parts of the product offering and for key initiatives on the product roadmap. You will also work closely with engineering teams, product designers, data analysts and stakeholders to continuously improve our products and the user experience.
A taster of what you will be involved with..
<ul>
<li>Produce detailed product specifications in the form of user stories with detailed acceptance criteria, complemented by descriptive aids such as wireframes and flowcharts where necessary, to ensure the development teams have all required information to deliver the desired outcome.</li>
<li>Lead the product discovery process for assigned initiatives (including hypothesis generation, requirements gathering, design, and scoping) in collaboration with the product manager, product designers, data analysts, and engineers.</li>
<li>Assist the product manager in ensuring that the product development backlog is properly organised, prioritised, and kept up-to-date.</li>
<li>Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.</li>
<li>Ensure that proper analytics, tracking and data collection mechanisms are in place to understand user behaviours and/or product performance.</li>
<li>Provide the necessary product support to the development teams as may be required to aid their delivery.</li>
<li>Work with other parts of the organisation as and when necessary to ensure the expected outcomes are achieved and are measured.</li>
<li>Communicate product releases and the status of ongoing product development to the wider organisation.</li>
<li>Hold effective demos and trainings with stakeholders for new product concepts and releases as and when required.</li>
<li>Ensure that relevant product documentation and wikis are well maintained.</li>
<li>Perform user acceptance testing of new product releases (or ensure co-ordination of).</li>
<li>Continuously reviewing the live product to identify areas for improvement and any deviations from the expected experience.</li>
<li>Assist and support the Product Manager in any matters as may be delegated from time to time.</li>
<li>Learning the market &amp; customer needs through data and customer feedback.</li>
</ul>
What we are looking for..
<ul>
<li>A relevant academic degree or qualifications; preferably technology and / or business related.</li>
<li>At least 2 years of experience working in a similar role.</li>
<li>Prior experience in the gaming industry will be considered a plus.</li>
<li>Excellent communication skills in English, both verbally and in writing.</li>
<li>Experience working with agile and remote development teams.</li>
<li>Comfortable and confident working with both the technical and commercial sides of an organisation.</li>
<li>Strong problem-solving skills, with the ability to break down complex problems into solvable and easily understandable parts.</li>
<li>Excellent decision-making skills, with the ability to logically measure risk against potential gain.</li>
<li>A team player capable of building positive working relationships across the company.</li>
<li>A keen eye for detail and a user centric mindset.</li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
Challenge Accepted?&nbsp;


We are looking for a talented Product Owner to join our dynamic team and help shape the future of our company.


Are you a Product Owner with a passion for i-Gaming, innovation, and a love for improving user experiences? We're looking for a talented product owner to join our team and help us bring Betsson Group's vision “to provide the best customer experience in the industry” to life.

As Product Owner will take ownership for specific parts of the product offering and for key initiatives on the product roadmap. You will also work closely with engineering teams, product designers, data analysts and stakeholders to continuously improve our products and the user experience.

A taster of what you will be involved with..


 - Produce detailed product specifications in the form of user stories with detailed acceptance criteria, complemented by descriptive aids such as wireframes and flowcharts where necessary, to ensure the development teams have all required information to deliver the desired outcome.

 - Lead the product discovery process for assigned initiatives (including hypothesis generation, requirements gathering, design, and scoping) in collaboration with the product manager, product designers, data analysts, and engineers.

 - Assist the product manager in ensuring that the product development backlog is properly organised, prioritised, and kept up-to-date.

 - Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.

 - Ensure that proper analytics, tracking and data collection mechanisms are in place to understand user behaviours and/or product performance.

 - Provide the necessary product support to the development teams as may be required to aid their delivery.

 - Work with other parts of the organisation as and when necessary to ensure the expected outcomes are achieved and are measured.

 - Communicate product releases and the status of ongoing product development to the wider organisation.

 - Hold effective demos and trainings with stakeholders for new product concepts and releases as and when required.

 - Ensure that relevant product documentation and wikis are well maintained.

 - Perform user acceptance testing of new product releases (or ensure co-ordination of).

 - Continuously reviewing the live product to identify areas for improvement and any deviations from the expected experience.

 - Assist and support the Product Manager in any matters as may be delegated from time to time.

 - Learning the market &amp; customer needs through data and customer feedback.


What we are looking for..


 - A relevant academic degree or qualifications; preferably technology and / or business related.

 - At least 2 years of experience working in a similar role.

 - Prior experience in the gaming industry will be considered a plus.

 - Excellent communication skills in English, both verbally and in writing.

 - Experience working with agile and remote development teams.

 - Comfortable and confident working with both the technical and commercial sides of an organisation.

 - Strong problem-solving skills, with the ability to break down complex problems into solvable and easily understandable parts.

 - Excellent decision-making skills, with the ability to logically measure risk against potential gain.

 - A team player capable of building positive working relationships across the company.

 - A keen eye for detail and a user centric mindset.


What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge Accepted?


BX-Product Owner

Excellent opportunity to join Betsson Group as our new full time CRM Manager &ndash; Sportsbook Retention.
THE WOW
Betsson Group is seeking a self-driven and detail-oriented CRM expert with a &ldquo;can-do&rdquo; attitude to join our Global CRM &amp; Engagement department. This is a fantastic opportunity to become part of an amazing team of CRM and sports enthusiasts.
In this role you are accountable for the successful end-to-end delivery of below the line (BTL) Sportsbook retention campaigns and communications across a variety of the group&rsquo;s brands and markets. You will be measured on your ability to impact top-line KPIs; your main objectives are to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value.
To be successful in this role, you need a strong understanding of various sports, competitions, and leagues both globally and in Betsson&rsquo;s key markets, along with a genuine passion for sports to understand what drives and motivates customers.
THE CHALLENGE:
You will definitely be busy! Here is a taste of what you will be involved with:
<ul>
<li>Customer Communication and Campaigns:&nbsp;Manage and execute hyper-segmented Sportsbook campaigns to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value through personalised interactions with customers.</li>
<li>Project Management:&nbsp;Use JIRA to efficiently manage projects and tasks, and to maintain effective communications with all teams and relevant stakeholders.</li>
<li>Automation and Scalability:&nbsp;Implement automated campaign journeys to increase operational efficiency and enable campaign scalability.</li>
<li>CRM Budget:&nbsp;Utilise advanced prediction modelling to optimise the CRM spend budget. This ensures investment in the right customer segments to drive growth and minimise budget wastage.</li>
<li>Campaign Optimisation:&nbsp;Continuously optimise offers for increased profitability by experimenting with segmentation audience and reward conditions.</li>
<li>Analysis:&nbsp;Ensure that campaign analysis is carried out to determine the ROI, and continually tweak and improve Sportsbook retention lifecycle offers and player communications to maximise profitability.</li>
<li>Process Improvement:&nbsp;Identify opportunities for campaign and process improvement within your team and the broader department, quantify their impact, and drive implementation.</li>
<li>Localisation and Compliance:&nbsp;Optimise CRM plans to be relevant and localised for each market and collaborate with local market teams to understand key sporting events, competitor activity, regulatory requirements, limitations, and local trends.</li>
<li>Cross-Team Collaboration:&nbsp;Work closely with the Support team to optimise campaign customer journeys to reduce contact-drivers.</li>
<li>Stakeholder Reporting:&nbsp;Provide reporting to senior stakeholders on the success of lifecycle activities, demonstrating a deep understanding of what motivates Sportsbook customers.</li>
<li>On-call:&nbsp;In addition to standard working hours, you will also work on a roster along with other Managers and Coordinators to provide afterhours support on any incidents relating to Sportsbook retention campaigns.</li>
</ul>
YOU ARE GOOD AT:
<ul>
<li>Good understanding of player segmentation, player bonuses and incentives.</li>
<li>Excellent ability to interpret CRM data and derive actionable insights.</li>
<li>Proficiency in CRM tools and email marketing platforms, ideally from Salesforce or Xtremepush.</li>
<li>Strong understanding of various sports, competitions, and leagues both globally and in Betsson&rsquo;s key markets, along with a genuine passion for sports to understand what drives and motivates customers.</li>
<li>Great project management skills, enabling you to handle multiple campaigns and tasks concurrently.</li>
<li>Results-driven and customer-focused mindset.</li>
<li>Excellent written and verbal communication skills in English.</li>
<li>Minimum of 4 years&rsquo; CRM experience, ideally from a similar role in the iGaming industry.</li>
<li>Experience from working in a multi-brand and multi-jurisdiction environment.</li>
</ul>
EXTRA AWESOME:
<ul>
<li>Proficiency in Spanish, Portuguese, Greek, Latvian, Polish, or one of the Scandinavian languages is a significant plus.</li>
</ul>
WHAT IS IN IT FOR ME?
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

CHALLENGE ACCEPTED?


Excellent opportunity to join Betsson Group as our new full time CRM Manager – Sportsbook Retention.

THE WOW

Betsson Group is seeking a self-driven and detail-oriented CRM expert with a “can-do” attitude to join our Global CRM &amp; Engagement department. This is a fantastic opportunity to become part of an amazing team of CRM and sports enthusiasts.

In this role you are accountable for the successful end-to-end delivery of below the line (BTL) Sportsbook retention campaigns and communications across a variety of the group’s brands and markets. You will be measured on your ability to impact top-line KPIs; your main objectives are to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value.

To be successful in this role, you need a strong understanding of various sports, competitions, and leagues both globally and in Betsson’s key markets, along with a genuine passion for sports to understand what drives and motivates customers.

THE CHALLENGE:

You will definitely be busy! Here is a taste of what you will be involved with:


 - Customer Communication and Campaigns:
Manage and execute hyper-segmented Sportsbook campaigns to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value through personalised interactions with customers.

 - Project Management:
Use JIRA to efficiently manage projects and tasks, and to maintain effective communications with all teams and relevant stakeholders.

 - Automation and Scalability:
Implement automated campaign journeys to increase operational efficiency and enable campaign scalability.

 - CRM Budget:
Utilise advanced prediction modelling to optimise the CRM spend budget. This ensures investment in the right customer segments to drive growth and minimise budget wastage.

 - Campaign Optimisation:
Continuously optimise offers for increased profitability by experimenting with segmentation audience and reward conditions.

 - Analysis:
Ensure that campaign analysis is carried out to determine the ROI, and continually tweak and improve Sportsbook retention lifecycle offers and player communications to maximise profitability.

 - Process Improvement:
Identify opportunities for campaign and process improvement within your team and the broader department, quantify their impact, and drive implementation.

 - Localisation and Compliance:
Optimise CRM plans to be relevant and localised for each market and collaborate with local market teams to understand key sporting events, competitor activity, regulatory requirements, limitations, and local trends.

 - Cross-Team Collaboration:
Work closely with the Support team to optimise campaign customer journeys to reduce contact-drivers.

 - Stakeholder Reporting:
Provide reporting to senior stakeholders on the success of lifecycle activities, demonstrating a deep understanding of what motivates Sportsbook customers.

 - On-call:
In addition to standard working hours, you will also work on a roster along with other Managers and Coordinators to provide afterhours support on any incidents relating to Sportsbook retention campaigns.


YOU ARE GOOD AT:


 - Good understanding of player segmentation, player bonuses and incentives.

 - Excellent ability to interpret CRM data and derive actionable insights.

 - Proficiency in CRM tools and email marketing platforms, ideally from Salesforce or Xtremepush.

 - Strong understanding of various sports, competitions, and leagues both globally and in Betsson’s key markets, along with a genuine passion for sports to understand what drives and motivates customers.

 - Great project management skills, enabling you to handle multiple campaigns and tasks concurrently.

 - Results-driven and customer-focused mindset.

 - Excellent written and verbal communication skills in English.

 - Minimum of 4 years’ CRM experience, ideally from a similar role in the iGaming industry.

 - Experience from working in a multi-brand and multi-jurisdiction environment.


EXTRA AWESOME:


 - Proficiency in Spanish, Portuguese, Greek, Latvian, Polish, or one of the Scandinavian languages is a significant plus.


WHAT IS IN IT FOR ME?

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.



CHALLENGE ACCEPTED?

CRM Manager - Sportsbook Retention

Excellent opportunity to join Betsson Group as our new Gaming Operations Manager.
Oversee the operational aspects of our gaming products across various brands and markets. focus on ensuring seamless delivery, optimal performance, and regulatory compliance of our casino, live casino, and games verticals. Act as the key link between product, marketing, customer service, and platform teams to drive growth and maintain the highest standards in user experience.
Key Responsibilities:
<ul>
<li>Operational Management: Ensure smooth day-to-day operations of gaming products, including game launches, content updates, promotions, and incident handling.</li>
<li>Game Portfolio Management: Oversee the onboarding and management of game providers and titles, ensuring appropriate content is available for all markets.</li>
<li>Cross-functional Coordination: Collaborate with product owners, CRM, marketing, and customer support teams to optimize campaigns, promotions, and player experience.</li>
<li>Data Analysis &amp; Reporting: Monitor and analyse key performance indicators (KPIs) to optimize game performance and player engagement.</li>
<li>Compliance &amp; Risk Management: Work with legal and compliance teams to ensure all games and operations meet regulatory standards in various jurisdictions.</li>
<li>Player Experience: Constantly evaluate and improve the player journey, game presentation, and mobile/desktop performance.</li>
</ul>
Requirements 
<ul>
<li>3+ years of experience in gaming operations, in iGaming.</li>
<li>Strong understanding of online casino products and providers</li>
<li>Excellent communication skills</li>
<li>Data-driven mindset with proficiency in analytics tools (e.g., Excel, Power BI).</li>
<li>Understanding of regulatory requirements in regulated gaming markets (MGA, UKGC, PEGA, etc.).</li>
<li>Fluent in English (additional languages are a plus).</li>
</ul>
Location
Based at our vibrant headquarters in Malta, you'll enjoy a fantastic work environment and the opportunity to contribute to the success of a thriving iGaming company.
Relocation
We offer excellent relocation support to make your transition to Malta smooth and enjoyable.
Challenge accepted?
At Betsson we like differences. It&rsquo;s clear for us that we benefit from diversity and that we as a company become stronger and more competitive when hiring people with varying backgrounds, experiences and cultures.


Excellent opportunity to join Betsson Group as our new Gaming Operations Manager.

Oversee the operational aspects of our gaming products across various brands and markets. focus on ensuring seamless delivery, optimal performance, and regulatory compliance of our casino, live casino, and games verticals. Act as the key link between product, marketing, customer service, and platform teams to drive growth and maintain the highest standards in user experience.

Key Responsibilities:


 - Operational Management:
Ensure smooth day-to-day operations of gaming products, including game launches, content updates, promotions, and incident handling.

 - Game Portfolio Management:
Oversee the onboarding and management of game providers and titles, ensuring appropriate content is available for all markets.

 - Cross-functional Coordination:
Collaborate with product owners, CRM, marketing, and customer support teams to optimize campaigns, promotions, and player experience.

 - Data Analysis &amp; Reporting:
Monitor and analyse key performance indicators (KPIs) to optimize game performance and player engagement.

 - Compliance &amp; Risk Management:
Work with legal and compliance teams to ensure all games and operations meet regulatory standards in various jurisdictions.

 - Player Experience:
Constantly evaluate and improve the player journey, game presentation, and mobile/desktop performance.


Requirements



 - 3+ years of experience in gaming operations, in iGaming.

 - Strong understanding of online casino products and providers

 - Excellent communication skills

 - Data-driven mindset with proficiency in analytics tools (e.g., Excel, Power BI).

 - Understanding of regulatory requirements in regulated gaming markets (MGA, UKGC, PEGA, etc.).

 - Fluent in English (additional languages are a plus).


Location

Based at our vibrant headquarters in Malta, you'll enjoy a fantastic work environment and the opportunity to contribute to the success of a thriving iGaming company.

Relocation

We offer excellent relocation support to make your transition to Malta smooth and enjoyable.

Challenge accepted?

At Betsson we like differences. It’s clear for us that we benefit from diversity and that we as a company become stronger and more competitive when hiring people with varying backgrounds, experiences and cultures.