
Malta International Airport
Malta International Airport welcomes over five million passengers each year and links three continents with over 90 airports directly to Malta.
Airport activity at this level makes MIA one of the best connected in its class. In addition, economic activity involving aviation and non-aviation enterprises contributes to more than 15,000 jobs and over 9% of Malta’s GDP. Since opening in 1992, the air terminal has received continuous investment in infrastructure, equipment, personnel, and services. Malta’s airport features two runways and can land any class of commercial aircraft.
Malta International Airport’s mission is to operate in a sustainable manner, provide an enjoyable visitor experience, and deliver value to our stakeholders.
Values – Our airport guides all of its activities by a set of clearly defined values. MIA believes these are essential to the running of an ethical, efficient, and sustainable business. Our core values—Service Excellence, Integrity, Sustainability, and Teamwork—are deliberate and purposeful choices that complement our overall strategy.
Service Excellence – We want our people to provide excellent service to each and every guest at the airport. Malta International Airport aims to be caring and meticulous in everything it does and continually seeks to exceed guest expectations.
Integrity – Malta International Airport embraces the highest standards of integrity in all its actions— particularly honesty and commitment.
Sustainability – We cherish sustainable strategies that balance community interests, the environment, and Malta International Airport’s economic performance over the long term.
Teamwork – We seek to build company success on employee teamwork and collaborate with airport and tourism partners in order to satisfy guests’ needs.

VIP Host
Malta International Airport plc is looking for dynamic individuals who are passionate about working with people within an Airport environment, and are willing to continuously learn, develop, and be part of a high-performance culture. This vacancy has arisen within the Customer Services Department.
Purpose of position:
The purpose of this position is to deliver top-tier service to our VIP guests, ensuring a seamless and exceptional experience. This role is vital in maintaining high standards and creating a positive, memorable impression that upholds our reputation for excellence.
Main tasks and responsibilities
- Provide personalized, high-standard VIP services in the terminal, lounges, and for special arrangements, ensuring guest satisfaction.
- Manage VIP service reservations, optimize space and resources, and coordinate with service providers for seamless execution while ensuring that all service-providers and stakeholders meet and exceed guest expectations.
- Maintain high standards in food and beverage presentation and ensure facilities are well-maintained, reporting any faults promptly.
- Address and escalate guest complaints or incidents immediately, ensuring corrective actions are taken.
- Regularly update and follow departmental SOPs, complete checklists, and prepare VIP advice reports in a timely manner.
- Identify areas for improvement and recommend changes to enhance VIP services.
- Perform assigned tasks across various deployment points within the terminals, maintain cleanliness, assist with VIP services training, and participate in the First Aider program as needed, all while adhering to company policies, safety regulations, and uniform requirements.
- Promote a positive company image by embodying core values, complying with work conditions, and ensuring a safe work environment in accordance with relevant legislation.
Educational and skill requirements
The ideal candidates should:
- Have proven experience in customer service or hospitality.
- Demonstrated meticulousness and keen attention to detail.
- Exceptional communication and interpersonal skills.
- Ability to perform effectively under pressure.
- Proficient in written and spoken English.
- Flexibility to work various shifts, including weekends and holidays.
Advertisement published29. July 2026
Application deadline9. September 2026
Language skills
No specific language requirements
Location
Malta International Airport, Luqa, Malta
Type of work
Skills
PositivityFlexibilityCare (children/elderly/disabled)Customer servicePatience
Professions
Job Tags
Other jobs (20)

Airport Attendant / Chauffeur
Malta International Airport

Full Time Customer Services Representative
Malta International Airport

Security Assistant
Malta International Airport

Airside Coordinator
Malta International Airport

Draughtsperson
Malta International Airport

Car Park Operator
Malta International Airport

Project Manager
Malta International Airport

Airport Operations Unit - Assistant Officer
Malta International Airport

Projects Procurement Specialist
Malta International Airport

Executive - Technical Quality Assurance
Malta International Airport

Airfield Operative
Malta International Airport

Meteorological Forecaster
Malta International Airport

Land Surveyor
Malta International Airport

Assistant Officer - Schedule Coordinator
Malta International Airport

Training Associate Security
Malta International Airport

Health & Safety Compliance Executive
Malta International Airport

Network Systems Administrator - Networks Services
Malta International Airport

Senior Clerk - Finance
Malta International Airport

Senior Executive - Retail and F&B
Malta International Airport

Finance Administrator - Subsidiaries
Malta International Airport
Similar jobs (12)

Airport Attendant / Chauffeur
Malta International Airport

Full Time Customer Services Representative
Malta International Airport

Security Assistant
Malta International Airport

Airside Coordinator
Malta International Airport

Car Park Operator
Malta International Airport

Project Manager
Malta International Airport

Airport Operations Unit - Assistant Officer
Malta International Airport

Executive - Technical Quality Assurance
Malta International Airport

Airfield Operative
Malta International Airport

Meteorological Forecaster
Malta International Airport

Land Surveyor
Malta International Airport

Assistant Officer - Schedule Coordinator
Malta International Airport