CSL Data Centre Services Limited

Expertise and Service at Scale CSL is a Systems Integrator with its own Data Centre Facilities, which are Tier 3 rated, Carrier Neutral and have a total capacity of 2000 square meters of rack space, delivering: Infrastructure as a Service (IaaS) Private Cloud Services Shared Cloud Services Bare-Metal Servers Colocation Services Hardware & Software Maintenance Business Continuity & Recovery Services (BC&RS) 100+ customers entrusted CSL with the design, configuration, implementation and on-going management of their back-end infrastructure either on premise or hosted at one of the 3 CSL Data Centres located in Malta.

About

Technical Support Specialist (CSL – TSS 08/26)

CSL Data Centre Services a subsidiary of the M. Demajo Group, is a technology service provider that focuses on delivering Data Centre Services and IT Outsourcing services to 100+ enterprise customers in the Gaming Industry, Financial Services, Telcos and Government, with 30 FTE’s who are passionate about technology and have a customer centric approach.

Main tasks and responsibilities

We are seeking to recruit a Full Time Technical Support Specialist to join our current team.

The chosen candidate will be reporting to the Technical Services Manager and will be responsible for executing the following main duties amongst others:

Constantly monitoring system health, report anomalies and conducting troubleshooting.
Setting up and maintaining Windows Servers, scaling with your level of expertise.
Monitoring firewalls and performing basic administration tasks, such as setting up VPN users.
Managing user access, roles, and system security.
Administering of O365 & Microsoft Exchange services.
Working with various hypervisors, including VMware and Hyper-V.
Providing tiered technical support to clients, from basic to advanced issues.
Working alongside other departments for project execution, coordinating as needed.

Educational and skill requirements

Skills and competence in Microsoft Windows Server & Workstations, Exchange, Active Directory & Hypervisors will be considered as an asset.

Job benefits

The Company will provide on the job training to the right candidate and will also provide exposure to Veeam, VMware, Hyper-V, Linux, Lenovo Servers, Switches & Firewalls.