Technical Compliance Manager – Italy

A taster of what you will be involved with:

• Ensure technical compliance with regulatory frameworks in Italy, supporting license applications and/or renewals, audits, platforms certifications and other types of required tech certifications, technical migrations and integrations, protocol messages, server connectivity matters, and ongoing obligations.
• Carry out technical compliance gap assessments/analyses when required in order to correctly advise the relevant teams on the implementation of technical solutions/products.
• Interpret and operationalize technical requirements from Agenzia delle Dogane e dei Monopoli (“ADM”) and Sogei, translating them into actionable internal processes and controls. Ensure smooth and timely implementation of all relevant technical requirements in close coordination with internal stakeholders.
• Monitor and evaluate technical compliance risks, develop and propose mitigation strategies, and report on key risk indicators. Identify and escalate any technical compliance gaps, recommend compliant technical solutions, and lead their implementation.
• Oversee ISO certification requirements applicable to the Italian market by coordinating with relevant teams and internal stakeholders responsible for managing ISO certification processes and standards.
• Collaborate with Product, Technology, Legal, Compliance, and Operations teams to embed compliance into system design and delivery, ensuring consistency, alignment, and effective knowledge sharing across functions.
• Foster strong collaboration with the Managing Director for the Italian market and his team as well as with the Technical Director (Italy) to align on strategic initiatives, regulatory priorities, and operational execution.
• Execute directives cascaded by the Head of Legal & Compliance (Italy) and/or the General Counsel with accuracy and diligence, while maintaining proactive and regular engagement with the Head of Legal & Compliance (Italy), the General Counsel, and senior management to ensure ongoing alignment with evolving business objectives and strategic priorities. Promptly escalate critical risks to ensure executive visibility and informed decision-making.
• Serve as the primary liaison with external auditors, consultants, and regulatory authorities (including ADM and Sogei) ensuring timely and accurate responses to all inquiries. Engage with ADM and/or Sogei as necessary on technical compliance matters, including the preparation and submission of required reports.

What we are looking for:

• Minimum of 4+ years’ experience in technical compliance within the iGaming sector is required.
• Proven experience in the Italian gambling market is essential.
• Bachelor’s degree in information technology, Computer Science or related topic.
• Strong understanding of regulatory compliance in Italy, including non-technical online gambling laws, regulations, requirements and standards (GDPR, AML etc.).
• Holds a good understanding of industry’s best practices such as ISO/IEC 27001, PCI DSS, ISO 9001 etc.
• Technical experience in order to work comfortably with internal and external technical personnel (architects, developers, database administrators etc.).
• Ability to relate to non-technical business stakeholders.
• Ability to interpret technical compliance requirements into pragmatic business terms. and drive their implementation throughout the organisation.
• Excellent analytical, communication, and stakeholder management skills.
• Experience interacting with regulatory authorities and/or external auditors.
• Familiarity with compliance tools and systems.
• Team player and solution oriented.
• Italian – mother tongue.
• English – excellent command of both written and spoken.

Preferred Qualifications

• Certification in Information Technology Audit, such as Certified Information Systems Auditor (CISA) or equivalent.
• Experience in programming, XML and databases.