Heroix

At Heroix, we support professionals ready to take the next step in their career. Our approach is built on care, honesty, and preparation. From coaching to follow-ups after onboarding, we stay involved at every stage including during your first weeks to help you settle in and succeed. We work only with trusted employers and never overpromise. Our goal is to help you make a strong, lasting move; with no unwanted surprises. We never ask candidates for payment. Heroix is engaged directly by reputable employers as HR consultants. Our aim is simple: to help you Rise to New Heights. Government of Malta Department for Industrial and Employment Relations (DIER) Agency Licence Number: 00412-2025

About

Customs Clearance Administrator

Customs Clearance Administrator
Salary Package: €22,000 to €25,000

About Our Client

Our Client is a long-established provider of services within the maritime and logistics sectors, offering a wide range of specialised support to businesses and partners. They are committed to delivering high-quality service through strong expertise, continuous investment in their people, and a proactive approach to meeting customer needs. Their forward-looking philosophy guides them in anticipating challenges and maintaining high standards across their operations.

Role Overview

Heroix is supporting a respected organisation within the shipping and logistics sector in the search for a Customs Clearance Administrator. This position will play a key role in ensuring the efficient handling of customs-related processes for international cargo movements while acting as a point of contact for clients requiring guidance on shipment documentation and clearance procedures. The successful candidate will contribute to the smooth flow of import and export operations within a fast-paced environment.

Main tasks and responsibilities

Key Responsibilities

Customs Documentation Management: Prepare, review, and submit customs-related paperwork required for the movement of goods entering and leaving Malta, ensuring accuracy and compliance with applicable regulations.
Client Liaison: Engage with customers to obtain supporting documentation and information necessary for customs declarations and shipment processing.
Shipment Coordination: Monitor customs clearance activities and assist in facilitating the timely release and onward movement of consignments.
Customer Support: Respond to enquiries relating to customs procedures, shipment status, and documentation requirements, providing professional and efficient assistance.
Team Collaboration: Work closely with colleagues across logistics, shipping, and operational functions to support the successful completion of daily activities and service commitments.

Educational and skill requirements

Key Responsibilities

Customs Documentation Management: Prepare, review, and submit customs-related paperwork required for the movement of goods entering and leaving Malta, ensuring accuracy and compliance with applicable regulations.
Client Liaison: Engage with customers to obtain supporting documentation and information necessary for customs declarations and shipment processing.
Shipment Coordination: Monitor customs clearance activities and assist in facilitating the timely release and onward movement of consignments.
Customer Support: Respond to enquiries relating to customs procedures, shipment status, and documentation requirements, providing professional and efficient assistance.
Team Collaboration: Work closely with colleagues across logistics, shipping, and operational functions to support the successful completion of daily activities and service commitments.

Job benefits

What's on Offer

Compensation: A competitive salary based on experience.
Working Hours: Full-time role.
Other Benefits: A comprehensive benefits package aligned with industry standards.
Career Development: Opportunities for professional growth and advancement within a dynamic and expanding company.

What Heroix Offers

Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
CV Review: Receive candid & constructive feedback to enhance your CV.
Interview Planning: Get personalised prep sessions prior to your interviews.
Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
Long Term: Gain insights into the role and company for a long-term, stable career move.
Exclusive Opportunities: Access a broader range of job opportunities.
Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.