A full-time vacancy has arisen for the position of Concierge.
<ul>
<li>The role of the Concierge is to ensure guests have a pleasant experience and make full use of the hotel and island facilities and attractions. The concierge will work closely and coordinate with the Porters&rsquo; team to ensure lobby presence at all times and as well assist with the luggage and room drops.&nbsp; In addition, the selected candidate will also assist the Head Concierge in the daily running of the operation. </li>
<li>The Concierge will engage with Guests on an on-going basis to plan their stay, reply to guests&rsquo; queries via email, provide solutions to meet all guests&rsquo; needs and work on selling our internal services within the hotel. </li>
</ul>
We are looking for a team member who has a passion for providing memorable Guest experiences and who may engage with Guests and attend to their needs in a timely and professional manner. The position necessitates an in-depth knowledge of the Maltese islands and of the local network of suppliers, goods and services.&nbsp; Fluency in English is a requirement and fluency in various languages will be favourably looked upon.

Ideally located within the award-winning Portomaso Yacht Marina, along the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions and sites Malta has to offer. The accommodation comprises of 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility. Each guest room offers the discerning traveller breath-taking views of The Mediterranean Sea or the Yacht Marina. Hilton Malta features award-winning restaurants & bars, four outdoor pools, a floodlit tennis court, as well as an indoor pool, spa and health club; making it an idyllic resort with year-round sunshine and an abundance of outdoor activities.

Having just been awarded the HR Quality mark, join a team you can trust to develop your career.


501-1000

Hilton Malta


A full-time vacancy has arisen for the position of Concierge.


 - The role of the Concierge is to ensure guests have a pleasant experience and make full use of the hotel and island facilities and attractions. The concierge will work closely and coordinate with the Porters’ team to ensure lobby presence at all times and as well assist with the luggage and room drops.
 In addition, the selected candidate will also assist the Head Concierge in the daily running of the operation.



 - The Concierge will engage with Guests on an on-going basis to plan their stay, reply to guests’ queries via email, provide solutions to meet all guests’ needs and work on selling our internal services within the hotel.




We are looking for a team member who has a passion for providing memorable Guest experiences and who may engage with Guests and attend to their needs in a timely and professional manner. The position necessitates an in-depth knowledge of the Maltese islands and of the local network of suppliers, goods and services.
 Fluency in English is a requirement and fluency in various languages will be favourably looked upon.

Customer checkout

Sales

Proactive

General

Phone communication

Email communication

Flexibility

Working under pressure

Customer service

Active

Concierge 

Full-time Pastry Demi Chef de Partie
&nbsp;
Hilton Malta is looking for a talented and motivated Demi Chef de Partie to join the Pastry Kitchen team. The selected candidate will support the Pastry Chef in preparing a wide variety of desserts, maintaining high standards of quality, hygiene and presentation.
&nbsp;
&nbsp;
Responsibilities: -
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assists in the preparation and presentation of pastry items for various outlets and events
&nbsp;
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures consistency and quality in every dish
&nbsp;
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintains cleanliness and organization in the kitchen
&nbsp;
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Works closely with other chefs and kitchen staff to ensure smooth kitchen operations
&nbsp;
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contributes creative ideas to menus and displays
&nbsp;
&nbsp;
Requirements: -
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous experience in a similar role within a professional pastry kitchen
&nbsp;
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of basic pastry techniques and food safety standards
&nbsp;
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A passion for desserts and creative presentation
&nbsp;
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work in a team-oriented environment
&nbsp;
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexibility with shifts, including weekends and holidays


Full-time Pastry Demi Chef de Partie




Hilton Malta is looking for a talented and motivated Demi Chef de Partie to join the Pastry Kitchen team. The selected candidate will support the Pastry Chef in preparing a wide variety of desserts, maintaining high standards of quality, hygiene and presentation.







Responsibilities: -

·







 Assists in the preparation and presentation of pastry items for various outlets and events




·







 Ensures consistency and quality in every dish




·







 Maintains cleanliness and organization in the kitchen




·







 Works closely with other chefs and kitchen staff to ensure smooth kitchen operations




·







 Contributes creative ideas to menus and displays







Requirements: -

·







 Previous experience in a similar role within a professional pastry kitchen




·







 Knowledge of basic pastry techniques and food safety standards




·







 A passion for desserts and creative presentation




·







 Ability to work in a team-oriented environment




·







 Flexibility with shifts, including weekends and holidays

Full-time Pastry Demi Chef de Partie

Full-time Guest Service Agents
&nbsp;
Hilton Malta is looking for team members, who share the passion for excellence and to infuse enthusiasm into everything they do.
&nbsp;
The essential functions of a Guest Service Agent includes but not limited to the followings tasks:-
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answering all phone calls incoming through the hotel&rsquo;s switchboard and promptly deals with the guest&rsquo;s inquiry
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dealing with all guest interactions with the highest level of hospitality and professionalism, including; accommodating guest special requests, resolving customer complaints, answering questions about the hotel services, accepting and delivering wake-up calls and messages, in a timely manner and other guest&rsquo;s requests
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling guest reservations for the hotel&rsquo;s Food &amp; Drink Outlets, Spa, Health Club, etc. and delegating the reservation to the concerned department
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Performing other duties assigned by the Front Office Leadership team, including but not limited to assisting the Front Desk and the Executive Lounge as needed, keep an updated internal telephone extension list, reporting telephone maintenance and operational problems and&nbsp; ensuring follow-ups are done on a continuous basis
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Complying with the Hilton Brand Standards and the Hotel&rsquo;s Policies and Procedures
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be able to monitor and respond to hotel emergency and safety situations&nbsp;in an efficient and professional manner
&nbsp;
The ideal candidate for this role, should;
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Have previous work experience, in a similar role, with the knowledge of operating a Switchboard
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be flexible to work on shift basis, including; mornings, evenings, weekends and holidays
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be fluent in both Maltese and English is a requirement for this position and knowledge of a third language would be considered an asset.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Possess positive attitude, good communication and organisational skills and committed to deliver a high level of customer service
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be able to work on your own and as part of a team
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Possess a competent level of IT proficiency


Full-time Guest Service Agents




Hilton Malta is looking for team members, who share the passion for excellence and to infuse enthusiasm into everything they do.




The essential functions of a Guest Service Agent includes but not limited to the followings tasks:-

·







 Answering all phone calls incoming through the hotel’s switchboard and promptly deals with the guest’s inquiry

·







 Dealing with all guest interactions with the highest level of hospitality and professionalism, including; accommodating guest special requests, resolving customer complaints, answering questions about the hotel services, accepting and delivering wake-up calls and messages, in a timely manner and other guest’s requests

·







 Handling guest reservations for the hotel’s Food &amp; Drink Outlets, Spa, Health Club, etc. and delegating the reservation to the concerned department

·







 Performing other duties assigned by the Front Office Leadership team, including but not limited to assisting the Front Desk and the Executive Lounge as needed, keep an updated internal telephone extension list, reporting telephone maintenance and operational problems and
 ensuring follow-ups are done on a continuous basis

·







 Complying with the Hilton Brand Standards and the Hotel’s Policies and Procedures

·







 Be able to monitor and respond to hotel emergency and safety situations
in an efficient and professional manner




The ideal candidate for this role, should;

·







 Have previous work experience, in a similar role, with the knowledge of operating a Switchboard

·







 Be flexible to work on shift basis, including; mornings, evenings, weekends and holidays

·







 Be fluent in both Maltese and English is a requirement for this position and knowledge of a third language would be considered an asset.

·







 Possess positive attitude, good communication and organisational skills and committed to deliver a high level of customer service

·







 Be able to work on your own and as part of a team

·







 Possess a competent level of IT proficiency

Guest Service Agent

Hilton Malta is recruiting for an Assistant Conference and Events Operations Manager to form part of the Food and Drink Banqueting team on a Full-Time Basis.
The selected candidate will be responsible for managing all conferences and events in the hotel, delivering an excellent guest experience.
Responsibilities:&nbsp;
<ul>
<li>Manage all Banquets/Events</li>
<li>Work on innovative ways to increase revenue ad improve the guests&rsquo; experience</li>
<li>Maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li>
<li>Contributing towards ideas and innovation to the whole F&amp;B department and the hotel in general</li>
<li>Managing labour efficiencies, working together with the rest of the F&amp;B team in creating cross-outlet synergy to capitalise on resources</li>
<li>Manage team members&rsquo; performance issues in compliance with Hilton policies and procedures</li>
<li>Recruit the banqueting team and ensure training and communication meetings are carried out on an ongoing basis</li>
<li>Managing the team members within the department and providing coaching, guidance, and support for the provision of a superior service</li>
<li>Develop and follow all Hilton policies, brand and quality standards, and operating procedures.</li>
</ul>
Requirements:&nbsp;
<ul>
<li>Experience in a managerial position ideally within a hotel environment</li>
<li>Strong knowledge of the hotel</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>A warm personality, attention to detail, and smart appearance</li>
<li>A creative, driven, and proactive attitude</li>
<li>An ability to keep the team engaged and create a wonderful guest experience</li>
<li>Accountable and resilient</li>
<li>Ability to work in a fast-paced environment</li>
<li>Passionate about delivering the highest levels of customer service.</li>
</ul>
Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career.&nbsp; Interested candidates should send their CV and covering letter by email to, <a href="mailto:careers.malta@hilton.com" target="_blank" rel="noopener">careers.malta@hilton.com</a>. All applications will be acknowledged and treated in strict confidence.


Hilton Malta is recruiting for an Assistant Conference and Events Operations Manager to form part of the Food and Drink Banqueting team on a Full-Time Basis.

The selected candidate will be responsible for managing all conferences and events in the hotel, delivering an excellent guest experience.

Responsibilities:



 - Manage all Banquets/Events

 - Work on innovative ways to increase revenue ad improve the guests’ experience

 - Maintain good communication and work relationships in all hotel areas and with external customers and suppliers

 - Contributing towards ideas and innovation to the whole F&amp;B department and the hotel in general

 - Managing labour efficiencies, working together with the rest of the F&amp;B team in creating cross-outlet synergy to capitalise on resources

 - Manage team members’ performance issues in compliance with Hilton policies and procedures

 - Recruit the banqueting team and ensure training and communication meetings are carried out on an ongoing basis

 - Managing the team members within the department and providing coaching, guidance, and support for the provision of a superior service

 - Develop and follow all Hilton policies, brand and quality standards, and operating procedures.


Requirements:



 - Experience in a managerial position ideally within a hotel environment

 - Strong knowledge of the hotel

 - Excellent leadership, interpersonal and communication skills

 - A warm personality, attention to detail, and smart appearance

 - A creative, driven, and proactive attitude

 - An ability to keep the team engaged and create a wonderful guest experience

 - Accountable and resilient

 - Ability to work in a fast-paced environment

 - Passionate about delivering the highest levels of customer service.


Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career.
 Interested candidates should send their CV and covering letter by email to, careers.malta@hilton.com. All applications will be acknowledged and treated in strict confidence.

Assistant Conference and Events Operations Manager

Are you a dynamic leader who lives and breathes exceptional hospitality? At Hilton Malta, we&rsquo;re searching for a Bars Manager to take Vista and Quarterdeck bars to the next level. Drive commercial success, lead a talented team, shape unforgettable guest experiences, and create buzz-worthy moments every day. If you're commercially savvy, passionate about people, and ready to make an impact &ndash; this is your stage.
The Quarterdeck Bar is set for an exciting refurbishment in Q1 2026, and the Bars Manager will play a pivotal role in leading this transformation&mdash;overseeing every detail from concept development to reopening, ensuring the venue re-emerges as a standout destination for both guests and locals. 
Be part of Hilton. Be extraordinary. Send your CV to <a href="mailto:careers.malta@hilton.com" target="_blank" rel="noopener">careers.malta@hilton.com</a>


Are you a dynamic leader who lives and breathes exceptional hospitality? 

At Hilton Malta, we’re searching for a Bars Manager to take Vista and Quarterdeck bars to the next level. Drive commercial success, lead a talented team, shape unforgettable guest experiences, and create buzz-worthy moments every day. 

If you're commercially savvy, passionate about people, and ready to make an impact – this is your stage.

The Quarterdeck Bar is set for an exciting refurbishment in Q1 2026, and the Bars Manager will play a pivotal role in leading this transformation—overseeing every detail from concept development to reopening, ensuring the venue re-emerges as a standout destination for both guests and locals.



Be part of Hilton. Be extraordinary. 

Send your CV to careers.malta@hilton.com

Bars Manager

Cluster IT Administrator
Location: Hilton Malta and DoubleTree by Hilton Malta
Reports to: Cluster IT Manager
Position Overview
We are seeking a proactive and detail-oriented IT Administrator to join our team at Hilton Malta and DoubleTree by Hilton Malta. The successful candidate will support the IT Manager in overseeing all aspects of the hotel&rsquo;s IT systems, ensuring smooth day-to-day operations, safeguarding data integrity, and delivering excellent support to team members. This role is vital in maintaining our technology infrastructure to Hilton&rsquo;s standards, enabling exceptional guest service and operational efficiency.
Key Responsibilities
<ul>
<li>Systems Support &amp; Maintenance</li>
<ul>
<li>Assist in the management, monitoring, and maintenance of hotel IT systems, including servers, networks, Wi-Fi, telephony, POS, PMS (Opera/OnQ), and back-office applications.</li>
<li>Perform regular system checks, updates, and backups to ensure reliability and security.</li>
</ul>
<li>User Support</li>
<ul>
<li>Provide technical support and troubleshooting to hotel team members on hardware, software, and connectivity issues.</li>
<li>Train and guide team members in the effective use of IT systems and tools.</li>
</ul>
<li>Team Member Onboarding &amp; Access Management</li>
<ul>
<li>Set up new team members on Hilton systems, including OnQ, The Lobby, and other required Hilton administrative platforms.</li>
<li>Manage user accounts, permissions, and access levels to ensure compliance with Hilton standards and security policies.</li>
<li>Coordinate with department heads to ensure timely and accurate onboarding of all new hires.</li>
</ul>
<li>Security &amp; Compliance</li>
<ul>
<li>Support the implementation and monitoring of IT security policies in line with Hilton&rsquo;s standards and GDPR requirements.</li>
<li>Ensure antivirus, firewalls, and other security measures are kept up to date.</li>
<li>Maintain strict confidentiality and integrity of all hotel, team member, and guest data.</li>
</ul>
</ul>
&nbsp;
&nbsp;
<ul>
<li>Projects &amp; Improvements</li>
<ul>
<li>Assist in the rollout of new systems, upgrades, and technology initiatives.</li>
<li>Collaborate with the IT Manager to identify opportunities for efficiency, automation, and system enhancement.</li>
</ul>
<li>Vendor &amp; Partner Liaison</li>
<ul>
<li>Coordinate with external IT partners, suppliers, and Hilton&rsquo;s corporate IT team to resolve technical issues and ensure timely support.</li>
</ul>
<li>Documentation &amp; Reporting</li>
<ul>
<li>Maintain accurate records of IT assets, licenses, warranties, and configurations.</li>
<li>Document user access, onboarding activities, and system changes for audit purposes.</li>
<li>Assist the IT Manager with incident logs, audits, and reporting as required.</li>
</ul>
</ul>
Qualifications &amp; Skills
<ul>
<li>Diploma in Information Technology, Networking, Computer Science, or related field (or equivalent experience).</li>
<li>Proven experience in IT support or systems administration, preferably in hospitality or service industries.</li>
<li>Good understanding of networking, Windows environments, Office 365, and hotel-specific systems (Opera, Micros etc.).</li>
<li>Strong problem-solving skills, with the ability to prioritise and multitask in a fast-paced environment.</li>
<li>Excellent communication skills and a team-oriented attitude.</li>
<li>High level of integrity, discretion, and reliability.</li>
<li>Flexibility to work occasional shifts, evenings, weekends, or on-call duty when required.</li>
</ul>
What We Offer
<ul>
<li>The opportunity to be part of the world-renowned Hilton brand and its global network.</li>
<li>A collaborative work environment in a dynamic hospitality setting.</li>
<li>Ongoing training and development opportunities to grow your IT career.</li>
<li>Competitive compensation and Hilton Team Member benefits.</li>
</ul>
&nbsp;


Cluster IT Administrator

Location: Hilton Malta and DoubleTree by Hilton Malta

Reports to: Cluster IT Manager

Position Overview

We are seeking a proactive and detail-oriented IT Administrator to join our team at Hilton Malta and DoubleTree by Hilton Malta. The successful candidate will support the IT Manager in overseeing all aspects of the hotel’s IT systems, ensuring smooth day-to-day operations, safeguarding data integrity, and delivering excellent support to team members. This role is vital in maintaining our technology infrastructure to Hilton’s standards, enabling exceptional guest service and operational efficiency.

Key Responsibilities


 - Systems Support &amp; Maintenance


 - Assist in the management, monitoring, and maintenance of hotel IT systems, including servers, networks, Wi-Fi, telephony, POS, PMS (Opera/OnQ), and back-office applications.

 - Perform regular system checks, updates, and backups to ensure reliability and security.


 - User Support


 - Provide technical support and troubleshooting to hotel team members on hardware, software, and connectivity issues.

 - Train and guide team members in the effective use of IT systems and tools.


 - Team Member Onboarding &amp; Access Management


 - Set up new team members on Hilton systems, including OnQ, The Lobby, and other required Hilton administrative platforms.

 - Manage user accounts, permissions, and access levels to ensure compliance with Hilton standards and security policies.

 - Coordinate with department heads to ensure timely and accurate onboarding of all new hires.


 - Security &amp; Compliance


 - Support the implementation and monitoring of IT security policies in line with Hilton’s standards and GDPR requirements.

 - Ensure antivirus, firewalls, and other security measures are kept up to date.

 - Maintain strict confidentiality and integrity of all hotel, team member, and guest data.










 - Projects &amp; Improvements


 - Assist in the rollout of new systems, upgrades, and technology initiatives.

 - Collaborate with the IT Manager to identify opportunities for efficiency, automation, and system enhancement.


 - Vendor &amp; Partner Liaison


 - Coordinate with external IT partners, suppliers, and Hilton’s corporate IT team to resolve technical issues and ensure timely support.


 - Documentation &amp; Reporting


 - Maintain accurate records of IT assets, licenses, warranties, and configurations.

 - Document user access, onboarding activities, and system changes for audit purposes.

 - Assist the IT Manager with incident logs, audits, and reporting as required.



Qualifications &amp; Skills


 - Diploma in Information Technology, Networking, Computer Science, or related field (or equivalent experience).

 - Proven experience in IT support or systems administration, preferably in hospitality or service industries.

 - Good understanding of networking, Windows environments, Office 365, and hotel-specific systems (Opera, Micros etc.).

 - Strong problem-solving skills, with the ability to prioritise and multitask in a fast-paced environment.

 - Excellent communication skills and a team-oriented attitude.

 - High level of integrity, discretion, and reliability.

 - Flexibility to work occasional shifts, evenings, weekends, or on-call duty when required.


What We Offer


 - The opportunity to be part of the world-renowned Hilton brand and its global network.

 - A collaborative work environment in a dynamic hospitality setting.

 - Ongoing training and development opportunities to grow your IT career.

 - Competitive compensation and Hilton Team Member benefits.



