Established 70 years ago, AFS Ltd. is a market leader in delivering a solution-oriented approach to water handling products and services: including pumps, pipe systems, water storage and wastewater handling. We are now looking to grow our team with an After Sales Service Manager. A key player who will ensure that our clients continue receiving unparalleled service long after the sale is complete.
 What We Offer:
<ul>
<li>Continuous Learning &amp; Development &ndash; We believe every day is a chance to grow, and we support your professional journey with on-the-job training.</li>
<li>Competitive Remuneration &ndash; Our people are our ambassadors. We offer a package that reflects the value you bring.</li>
<li>Top Brand Collaboration &ndash; Work with industry-leading brands and cutting-edge products.</li>
</ul>
 Your Role:
You will lead our after-sales, service, and parts division, ensuring a seamless and high-quality customer experience. You will be responsible for managing technicians, optimising service delivery, maintaining customer satisfaction, and driving department profitability.
 Key Responsibilities:
<ul>
<li>Oversee all after-sales service, repairs, maintenance, and parts operations.</li>
<li>Develop and execute strategies for aftermarket growth and profitability.</li>
<li>Manage key customer accounts, service scheduling, and handle escalated issues.</li>
<li>Lead and mentor the technical team to maximise efficiency and potential.</li>
<li>Maintain inventory and conduct stock control.</li>
<li>Set and review pricing strategies for parts and labour.</li>
<li>Support sales through service-based promotions and insights.</li>
<li>Create and monitor performance reports and forecasts.</li>
</ul>
 Qualifications &amp; Skills:
<ul>
<li>A Technical Diploma (or higher)</li>
<li>Proven leadership skills in a technical service or aftermarket environment.</li>
<li>Strong customer service focus with problem-solving capabilities.</li>
<li>Experience in inventory and budget management is an asset.</li>
<li>Excellent communication, coaching, and mentoring skills.</li>
<li>A flair for resolving issues in a timely and profitable manner</li>
<li>Fluent in both Maltese and English.</li>
</ul>

At AFS our top priority is customer satisfaction.  We pride ourselves in being able to understand the customer’s difficulty and being able to provide an adequate solution. 

The combination of an ever growing inventory of quality products and a wealth of solid technical knowledge allows us to provide our esteemed clients with unparalleled service. 

Our commitment towards the clients extends throughout the life of the product, with the backing of our professional technical service team who are always ready to assist.

AFS Limited


Established 70 years ago, AFS Ltd. is a market leader in delivering a solution-oriented approach to water handling products and services: including pumps, pipe systems, water storage and wastewater handling. We are now looking to grow our team with an After Sales Service Manager. A key player who will ensure that our clients continue receiving unparalleled service long after the sale is complete.


What We Offer:


 - Continuous Learning &amp; Development – We believe every day is a chance to grow, and we support your professional journey with on-the-job training.

 - Competitive Remuneration – Our people are our ambassadors. We offer a package that reflects the value you bring.

 - Top Brand Collaboration – Work with industry-leading brands and cutting-edge products.



Your Role:

You will lead our after-sales, service, and parts division, ensuring a seamless and high-quality customer experience. You will be responsible for managing technicians, optimising service delivery, maintaining customer satisfaction, and driving department profitability.


Key Responsibilities:


 - Oversee all after-sales service, repairs, maintenance, and parts operations.

 - Develop and execute strategies for aftermarket growth and profitability.

 - Manage key customer accounts, service scheduling, and handle escalated issues.

 - Lead and mentor the technical team to maximise efficiency and potential.

 - Maintain inventory and conduct stock control.

 - Set and review pricing strategies for parts and labour.

 - Support sales through service-based promotions and insights.

 - Create and monitor performance reports and forecasts.



Qualifications &amp; Skills:


 - A Technical Diploma (or higher)

 - Proven leadership skills in a technical service or aftermarket environment.

 - Strong customer service focus with problem-solving capabilities.

 - Experience in inventory and budget management is an asset.

 - Excellent communication, coaching, and mentoring skills.

 - A flair for resolving issues in a timely and profitable manner

 - Fluent in both Maltese and English.


Active

After Sales Service Manager

Established 70 years ago, AFS is a market leader in providing a solution-oriented approach to water handling products and services, including pumps, pipe systems, water storage and wastewater handling. We are presently looking to recruit an Sales Representative on a full-time basis. Responsibilities include:
<ul>
<li>Sales of industry-related equipment such as pumps, pipe systems, valves, bracketing, insulation and more</li>
<li>Sales of industrial supplies such as hand tools, power tools and more</li>
<li>Managing of sales leads and showroom displays</li>
<li>Assisting in sales that are generated over-the-counter, by telephone, e-mail or via social media.</li>
<li>Preparation of quotations as directed by management accordingly.</li>
<li>Visit key customers to maintain and enhance relationships.</li>
</ul>
Maintaining the shop in excellent condition is essential for its success. It is crucial that the Sales Representative takes the initiative to tidy up, restock shelves, label products, and carry out general upkeep in a timely manner on their own initiative. Therefore, we are seeking a candidate who possesses the following qualities:
<ul>
<li>At AFS, our pride lies in the exceptional service we provide. This is why a customer-focused approach is essential, ensuring that each client receives the best product to meet their needs. A genuine passion for outstanding customer service is a must.</li>
<li>We are looking for someone who lives and breathes sales, a self-motivated go-getter who actively seeks out customer requests, prepares quotations, follows up diligently, and ultimately closes the sale. A natural talent for sealing the deal is absolutely essential.</li>
<li>Have a good command of Microsoft Office software.</li>
<li>Possess solid time management and organizational skills</li>
<li>Driving License.</li>
<li>Fluent in Maltese and English.&nbsp; </li>
</ul>
We are looking for a proactive go-getter who is eager to help us drive success and take our business to the next level.
Candidates with previous experience in a fast-paced sales environment or with knowledge of pumps, pipework, building services, domestic installations or industrial supplies will be given preference, although comprehensive training will be provided.
This role offers an exciting opportunity to sell high-quality branded products while enjoying the flexibility of convenient working hours in a family-friendly environment. We are committed to fostering a culture of continuous training and development, empowering you to deliver market-leading solutions to our clients. The selected candidate will be offered a competitive salary along with a performance-based commission, reflecting their experience and expertise.


Established 70 years ago, AFS is a market leader in providing a solution-oriented approach to water handling products and services, including pumps, pipe systems, water storage and wastewater handling.

We are presently looking to recruit an Sales Representative on a full-time basis.

Responsibilities include:


 - Sales of industry-related equipment such as pumps, pipe systems, valves, bracketing, insulation and more

 - Sales of industrial supplies such as hand tools, power tools and more

 - Managing of sales leads and showroom displays

 - Assisting in sales that are generated over-the-counter, by telephone, e-mail or via social media.

 - Preparation of quotations as directed by management accordingly.

 - Visit key customers to maintain and enhance relationships.


Maintaining the shop in excellent condition is essential for its success. It is crucial that the Sales Representative takes the initiative to tidy up, restock shelves, label products, and carry out general upkeep in a timely manner on their own initiative.


Therefore, we are seeking a candidate who possesses the following qualities:


 - At AFS, our pride lies in the exceptional service we provide. This is why a customer-focused approach is essential, ensuring that each client receives the best product to meet their needs. A genuine passion for outstanding customer service is a must.

 - We are looking for someone who lives and breathes sales, a self-motivated go-getter who actively seeks out customer requests, prepares quotations, follows up diligently, and ultimately closes the sale. A natural talent for sealing the deal is absolutely essential.

 - Have a good command of Microsoft Office software.

 - Possess solid time management and organizational skills

 - Driving License.

 - Fluent in Maltese and English.





We are looking for a proactive go-getter who is eager to help us drive success and take our business to the next level.

Candidates with previous experience in a fast-paced sales environment or with knowledge of pumps, pipework, building services, domestic installations or industrial supplies will be given preference, although comprehensive training will be provided.

This role offers an exciting opportunity to sell high-quality branded products while enjoying the flexibility of convenient working hours in a family-friendly environment. We are committed to fostering a culture of continuous training and development, empowering you to deliver market-leading solutions to our clients. The selected candidate will be offered a competitive salary along with a performance-based commission, reflecting their experience and expertise.