Mizzi Automotive Services Ltd

Administration Clerk

Mizzi Automotive Services Ltd specialises in car and body repairs. We are currently looking for an enthusiastic person to work in this industry as an Administration Clerk.

As an Administration Clerk, your job is to assist the Manager in the daily running of the operations

Main tasks and responsibilities

To answer all incoming telephone calls in a timely, efficient and courteous manner and direct such calls to the respective staff members.
To handle sick notifications on a daily basis and immediately update the Manager and the HR Department.
To respond to any emails correspondence and walk-in business queries on products received both internally and by customers.
To handle the purchase orders for the spare parts.
To follow up with the customers after the repairs on their vehicles are completed to ensure that they are satisfied and assist with any possible queries.
To make sure that the filing system is up to date including job cards.
To assist the Manager in any clerical duties assigned from time to time.
To always keep the reception desk in a clean and tidy manner and ensure removal of unsightly items from reception area.
To attend any training that is being requested by the Company.
To ensure that Company Rules and Regulations are adhered too.
To ensure a high quality/standard of work and service throughout.
To strictly adhere to the Health and Safety Regulations and Company Policies.
To ensure that all company Procedures are adhered to in order to carry out the credit appraisals on a day-to-day basis.
To report any near misses or accidents to the Health and Safety Co-Ordinator or any other staff member in the Human Resources Department.
To report any Health and Safety Hazards to the Health and Safety Co-Ordinator.

Educational and skill requirements

Fluent in written and spoken Maltese and English
O’ Level Standard of Education
IT Proficiency: good working knowledge of Microsoft Applications especially in Excel and Outlook
Customer Care skills
Be able to multi-task and work on own initiative.
Be highly organised and meticulous, with the ability to prioritise workload with minimal supervision.
Be able to work in a team and maintain relationships both internal and external.
Excellent communication and inter-personal skills

Job benefits